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Auto Country

Abington, MA

4.9
1,493 Reviews

308 Brockton Ave

Abington, MA

02351

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1,493 Reviews of Auto Country

May 19, 2014

Auto country , your final destination for buying used car! Auto country gave off a good vibe the minute I stepped into the parking lot. The cars being sold weren't junk by any means and all looked legitimate. More

by Corolla02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and joe
May 01, 2014

05 Ford Explorer Nightmare We bought a used Ford Explorer in November from Dwayne. The dealership is great when it comes to the sale bug when I went to pick up my Explorer I mad More

by Tt073106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne, Dwayne Crosby
April 28, 2014

Ask for Mike! I was looking for a car and only had 2 weeks and $3000 to find a safe reliable car before my daughter was born. Mike got us a great deal and a nice ve More

by thentherewere411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sarruda
April 17, 2014

Good cars, good financing, and a laid-back sales approach. Drove down to this place to check out a car I found online without many expectations. Car was good - clean inside and out - better than the picture More

by jamescantor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike S.
April 07, 2014

Friendliest Dealership I have ever visited Thanks to Joe ODonnell I was able to get my daughter her first car at a great price and the EXACT car she wanted. Joe made the entire process painless More

by RASjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe ODonnell
April 05, 2014

This was my first " Used car buying experience" and I must admit that these guys really truly made it a lot less scary! My sales guy was named Steve - he was super friendly and really helpful. I re More

by tobrien143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with a man named Steve, Nicest sales guy I've meet so far.
March 10, 2014

For starter i bought the car about 5 months ago.I have poor credit so it was the last "legitimate"dealer to get credit with.Gil seemed nice so i didn't think anything of it until when i came in next all o More

by seanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gil
February 20, 2014

Go here and ask for Sean. Kindest salesman ever. He helped me so much and even apologiZed for wrong doings from my insurance agent. Amazing!!!!!!! More

by Brittany0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
November 22, 2013

I highly recommend buying your next vehicle here. The service and salesmen were great! I bought my car and truck there and they have been running and driving for years with no problems. Auto Country is a More

by kevinstafford505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Dwayne , Dwayne Crosby
May 10, 2013

This dealership is a joke. When going on there web site I seen a Land Rover for sale, called the dealer they said that the Land Rover was still available. Went to the dealership and the Land Rover was on More

by RHP3417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan, Dwayne and Mike, Dwayne Crosby
May 13, 2013 -

RHP3417 responded

In response to your response. It's obvious that you did not clearly read it through. Again, when I called Auto Country regarding the Land Rover The salesperson told me that it was available and up on the front line "FOR SALE" and to come down to see it. Drove 35 min., to get there. I am not going to waste anymore of my time responding to bold faced lies. Everything in your response it fabricated and exaggerated.

May 19, 2013 -

RHP3417 responded

Stephanie, Again in response, You know for a "fact" that i was treated fairly is does not surprise me. The proof is in your ratings. Your statements are so off, you were not even there any of the times I dealt with anyone there. You obviously do not know anything about the situation besides here say from your co workers. If you knew the continuous efforts made on my end for simple communication than i do not think you would be putting yourself in a situation you clearly know nothing about. I was not rude to you as you state, I simply was upset, not at you, about the way i was being treated. I also expressed to that all Dan had to do is just give me a call back so I did not have to keep calling him back day after day. I did tell you that if I did not hear back from Dan by Fri., @ 5 I would be cancelling the deal. I call 1 more time on fri., night after Dan not calling back, Sat., I called to talk with Dan or Dwayne and got the same response, they were not available, I then explained I was cancelling the deal and then you put Mike on the phone. My interpretation is the reality and I understand that being unprofessional is not something the dealership is going to proudly admit. Your ratings so clearly reflect that. Reading your responses about different situations shows how little you know or justify there behavior. Dan did know about the car and i never said I was coming down to see the Land Rover, was just inquiring. When I got there Dan was there, no one ever said to Dan, "no it;s not available". He flat out told me it was junk. So just stop the round and round. All the xx I went through with Auto Country and 1 week off " The bank situation" and my "credit" was just pure laziness and disrespect. I got financing and drove away in the SUV in wanted within 3 days at a dealership that knew customer service and how to handle there customers. Please do not contact me again. This was a lesson learned. When you shop the bottom, you get the bottom.

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