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Auto Country
Abington, MA
1,505 Reviews
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1,505 Reviews of Auto Country
June 05, 2015
Stay away I bought a mazda 3 just about a month ago. They fixed nothing I asked ie. Bumper and tires, and I thought they did. Within the first 4 days my car did I bought a mazda 3 just about a month ago. They fixed nothing I asked ie. Bumper and tires, and I thought they did. Within the first 4 days my car didn't start twice and the check engine light came on so I brought it to them. They cleared the check engine light and said bring it back if it does it again. They replaced the starter thank god and had my car all day. Within a couple days I noticed that not only did 1 tire have a bubble but 2 tires! .. I asked him to fix it because he said he had before I picked the car up. They got me 2 new tires and thought they were doing me a favor. Within 3 days the brand new tire went flat. They blew it up with more air and told me it held air just fine and we're going to get me another used rim. I brought the tire to town fair tire and when the guy took the rim off the tire he found alL kinds of rubber in the tire that Abington auto country didn't even bother to check. Tire was no good. In the interim I had asked for my bumper to be replaced. Dwayne took it off my car on a Monday and acted like a nice guy like he was going to get the job done.. late Friday I was talking to him about the tire and he said he JUST now ordered a bumper. Soo needless to say that was 2.5 weeks ago. I have not yet received a phone call about the used rim they are suppose to be replacing because the other one was bent orrrr about my bumper that they were buying and painting. And not to mention, a couple days ago, my break pads were just metal so I had them replaced myself I didn't even bother to tell them....They had my car alL day long at least 3 times for things they know they should have taken care of before I drove it off the lot.. I wouldn't advise anyone to go there, crooks... im.not quite sure how this guy sleeps at night. More
by Collmarie11
Employees Worked With
Dwayne, Dwayne Crosby
May 24, 2015
good cars questionable service first mike my salesman was helpful while making the sale, after his hearing got bad ...When I asked to get a copy of the prep-work that was done befor first mike my salesman was helpful while making the sale, after his hearing got bad ...When I asked to get a copy of the prep-work that was done before I received my car ...and I asked three time .That did not happen !! Then after I got home and started to check over what I would do if I was selling a car I found the air cleaner was collapsing on its self and full of dirt!!! The tires were all low pressure 12psi to 20 psi .The oil change that should have been done wasn't, the filter was not found listed at any auto parts store .but there was a new sticker on the windshield maybe adding some oil to the engine passes for a change to some. If you buy a car here spend the money and take it to a dealership and have them tell you if you are the dog or the hydrant !!!!!!! More
by lynwood969
Employees Worked With
mike s
March 25, 2015
Rude & Unprofessional Experience Just got off the phone with a "gentleman" who was rude and unprofessional. I called to inquire about a used BMW. I was informed that it was sold and Just got off the phone with a "gentleman" who was rude and unprofessional. I called to inquire about a used BMW. I was informed that it was sold and before I could utter a word he hung up. I called earlier today to inquire about the same vehicle and I was left on an indefinite hold. Clearly they are doing well and don't need the business. I am EXTREMELY glad I did NOT spend money here especially if their customer service practices are reflective of their sales and vehicles. Rude and unwelcoming. More
by Happy
Employees Worked With
unknown male
March 08, 2015
Great Deal I went in to this car dealer with an old car that was breaking down. I met Joe O'Donnell. He was very personable and helpful. He got me a good quality I went in to this car dealer with an old car that was breaking down. I met Joe O'Donnell. He was very personable and helpful. He got me a good quality car and help me get a small loan even with my poor credit. More
by jfour68
Employees Worked With
Joe O'Donnell
February 23, 2015
Easy as pie After seeing the truck I liked on-line I went to the dealership and met up with Joe. After a test ride and then letting me take the truck to my garag After seeing the truck I liked on-line I went to the dealership and met up with Joe. After a test ride and then letting me take the truck to my garage to check it out we were able to agree upon a price I wanted and I drove the truck home the next day. Joe was awesome and very accommodating to my wishes. This was one of the easiest purchases of a used truck I have ever had! I am recommending auto country and specifically Joe to any one I know that needs a car or truck. More
by Dee
Employees Worked With
Joe
February 07, 2015
Complete s*** show consumer alert !!!!!!! Bought my jeep grand Cherokee in November 2013. Sun roof was defective and would not open . The manager Dwayne stated he would fix it but his sunroof Bought my jeep grand Cherokee in November 2013. Sun roof was defective and would not open . The manager Dwayne stated he would fix it but his sunroof guy had other things going on and I would have to wait . I went in four more times over the course of 2014 . It is now 2015 and my sunroof has yet to be fixed . All I get is the run around from this dealership. They don't care about anyone after they make a sale . Did I mention I bought a extended warranty with them and they still give me the run around . Called and asked for the owner and was told he is unreachable because he is in Florida . Asked to talk to the sunroof company they are hiring out and they told me he was in Florida also . This place is a joke and should be closed down immediately . Buyer beware this place is the worst dealership I've ever bought a cAr from . Do not go here !!!! You will get screwed . More
by Roger
Employees Worked With
Dwayne , Dwayne Crosby
January 18, 2015
new car experience The gentleman who was accomadating me with this purchase was straight foward, friendly way more than fair i would refer all my friends and family to The gentleman who was accomadating me with this purchase was straight foward, friendly way more than fair i would refer all my friends and family to this dealership and more. More
by Jreardon89
Employees Worked With
Joe odonnell
January 09, 2015
Good experience with AutoCountry! From the moment I walked into AutoCountry I knew I was at the right place to purchase a vehicle. Dwayne 's assistance allowed me to have my car withi From the moment I walked into AutoCountry I knew I was at the right place to purchase a vehicle. Dwayne 's assistance allowed me to have my car within the week. Expedience was most necessary as my Subaru died earlier in the week. The Camry suits my needs and Dwayne made sure everything was in place so the purchase went smoothly. My questions and concerns were addressed in a timely manner. He helped with the financing, the registration, the transferring of plates and made sure the car was in tip top condition. My experience with Dwayne at the helm with the purchase of my car was a GREAT one. I am very grateful. I highly recommend AutoCountry! More
by Antonia720
Employees Worked With
Dwayne Crosby, Dwayne Crosby
November 12, 2014
A welcome change for buying a car. Has this ever happed to you? Your almost done with paying off your car when 'wham' your tyranny dies. I was not looking forward to buying a new car a Has this ever happed to you? Your almost done with paying off your car when 'wham' your tyranny dies. I was not looking forward to buying a new car after my bad experience with the last car dealer but all that was about to change when we found Auto County.. We were able to walk around and check out cars with a pushy salesperson and when we found a car we liked We when into the main office to work out the deal .The one thing I couldn't get over was the fact that “this deal is fair”. No games - Just “what can we do to get you this car” and they did just that ! Other dealers there are OK but Dwayne REALLY help us get the deal we wanted! I have to say thank Dwayne and crew for going above and beyond to get us our car. No four square or double talk.. Just a good deal. They made my buying experience very enjoyable! Will definitely buy my next car from them! Recommend them highly More
by alphonso.t.wilson
Employees Worked With
Dwayne , Dwayne Crosby
October 31, 2014
These guys are the best! This was literally the second dealership I spoke with. I requested information on a care through the online request form and received a call the next This was literally the second dealership I spoke with. I requested information on a care through the online request form and received a call the next day. After speaking with Billy, I had scheduled an appointment to come in the following evening after work. When I arrived, the car I was initially interested in had been sold and the person was finishing her paperwork. Since Billy was helping another customer and running a little long, Joe took care of me. We hit it off right away and not only did we have a mutual friend, but we also realized we had grown up within miles from each other. It truly is a small world! Joe found a better car that met all my needs and wants, with a little extra thrown in for good measure. I got more car, three years newer for less than book value, with one owner and low miles. What a great deal!! All that and I've got some good friends that I will be doing business with in the future. I would recommend Auto Country to my friends and family anytime!! You guys are the best!! :) More
by Newenglandah
Employees Worked With
Joe O'Donnell
