Auto Country

Great place to buy a used vehicle We have been buying vehicles for over 15 years at Auto Country. It began with a sedan, progressed to a few mini-vans once kids came into the picture We have been buying vehicles for over 15 years at Auto Country. It began with a sedan, progressed to a few mini-vans once kids came into the picture and continued to an SUV after kids have grown. We are now onto our 2nd generation of buying cars at Auto Country. Our kids (4 total) each purchased an SUV (3) and truck (1) through Auto Country. Would not go anywhere else. I have full confidence with the vehicles they provide. We have never had a issue. Michael F and Dwayne are some of the best. More

Nice until the car was sold we gave them three things we wanted fixed before we picked up the car they didn't fi any of it upon picking up the car they told my wife to call the f we gave them three things we wanted fixed before we picked up the car they didn't fi any of it upon picking up the car they told my wife to call the following Wednesday to schedule a time to get the vehicle serviced 17 days later the manager is on vacation and nothing has been fixed they are minor things but it's about principle I will get the few things fixed but that are just very dishonest More

Meh....experience. Dad was not impressed either. My review is based on a recent visit to this dealership. I suppose I should have read the other reviews before making a trip up here. For the record, My review is based on a recent visit to this dealership. I suppose I should have read the other reviews before making a trip up here. For the record, Dwanye(if that's how his name is spelled) was standing in the lobby as I walked in, told him the vehicle I was interested in and he pointed me directly and politely to Steve the salesman who sat me down and got my information. We then proceeded out to the truck I was interested in. I, as a professional mechanic, started tests with the tools I had brought immediately. I was told even before I started performing tests that they had not checked the vehicle out yet(yet they had it priced at $2,995 for some reason ie. not good practice). The engine was overfilled with oil and was leaking past the valve covers among other places. It also had some blowby. In any case, after I was finished under the hood I moved to the body. Rot everywhere! It was an old truck but clearly it hadn't been taken care of. There was also a refrigerator in the bed...hmmm. All the time I was checking this truck out Steve was pushing for me to test drive it yet I was already beginning to have doubts as there were other problems: drivers door was crooked on the hinges, the headliner was falling down, and there was tape over the interior lights switch. The AC was not cold either. Alright so onto the test drive, the transmission was slipping, the shocks were shot and the engine stalled out at one point(this is an automatic..they don't do that unless something is wrong). The alignment was VASTLY off as well. It was dangerous just to test drive the thing. I had my dad making notes the entire time of what needed to be fixed and what was wrong. In conclusion, the truck was in need of excess of 5k in repairs just to pass inspection and I handed Steve my list of repairs the truck needed. This truck was not even close to being worth 2.9k...more like 1k if not less. I ended up going to a different dealership and getting a truck 2 years newer(98') of the same trim, engine and transmission that worked much much better for less(2.5k) and they are taking care of some of the rot on the body included in that price as well as giving me a warranty. The 96' dodge ram should have been checked out before it was put on the lot. Also, it is improper practice to price a vehicle before you know what your dealing with. It could have caused an accident due to all the issues it had, luckily I am a good driver. I diagnosed all the issues the truck had for them and put it in black and white, hopefully they take heed and pull it off the lot before some poor soul purchases it. Steve and Dwayne seemed like good people however. More

Lower than one star After standing in the office and being ignored by not one but three employees, we finally left. All the cars on the lot are trashed, and they don't wa After standing in the office and being ignored by not one but three employees, we finally left. All the cars on the lot are trashed, and they don't want to fix anything. Pretty sure all of the positive reviews are written by them. More

Rude, unproffesional Daughter bought a car from this dealership upon picking up the car she found the radiator light wouldn't go off, the windshield was cracked, side mirr Daughter bought a car from this dealership upon picking up the car she found the radiator light wouldn't go off, the windshield was cracked, side mirror was glued on and the car was filthy ! When I called they put me on the phone with Mike Fagan, who started the conversation by calling me "baby"! When asking why this care was in this condition he told me I ask too many questions and I was obviously unreasonable!!! I know I'm not going to get anywhere with this place so instead I'm contacting the BBB as well as one of the news stations to help solve the problem! This place should be put out of business! More

Stay away I bought a mazda 3 just about a month ago. They fixed nothing I asked ie. Bumper and tires, and I thought they did. Within the first 4 days my car did I bought a mazda 3 just about a month ago. They fixed nothing I asked ie. Bumper and tires, and I thought they did. Within the first 4 days my car didn't start twice and the check engine light came on so I brought it to them. They cleared the check engine light and said bring it back if it does it again. They replaced the starter thank god and had my car all day. Within a couple days I noticed that not only did 1 tire have a bubble but 2 tires! .. I asked him to fix it because he said he had before I picked the car up. They got me 2 new tires and thought they were doing me a favor. Within 3 days the brand new tire went flat. They blew it up with more air and told me it held air just fine and we're going to get me another used rim. I brought the tire to town fair tire and when the guy took the rim off the tire he found alL kinds of rubber in the tire that Abington auto country didn't even bother to check. Tire was no good. In the interim I had asked for my bumper to be replaced. Dwayne took it off my car on a Monday and acted like a nice guy like he was going to get the job done.. late Friday I was talking to him about the tire and he said he JUST now ordered a bumper. Soo needless to say that was 2.5 weeks ago. I have not yet received a phone call about the used rim they are suppose to be replacing because the other one was bent orrrr about my bumper that they were buying and painting. And not to mention, a couple days ago, my break pads were just metal so I had them replaced myself I didn't even bother to tell them....They had my car alL day long at least 3 times for things they know they should have taken care of before I drove it off the lot.. I wouldn't advise anyone to go there, crooks... im.not quite sure how this guy sleeps at night. More

good cars questionable service first mike my salesman was helpful while making the sale, after his hearing got bad ...When I asked to get a copy of the prep-work that was done befor first mike my salesman was helpful while making the sale, after his hearing got bad ...When I asked to get a copy of the prep-work that was done before I received my car ...and I asked three time .That did not happen !! Then after I got home and started to check over what I would do if I was selling a car I found the air cleaner was collapsing on its self and full of dirt!!! The tires were all low pressure 12psi to 20 psi .The oil change that should have been done wasn't, the filter was not found listed at any auto parts store .but there was a new sticker on the windshield maybe adding some oil to the engine passes for a change to some. If you buy a car here spend the money and take it to a dealership and have them tell you if you are the dog or the hydrant !!!!!!! More

Rude & Unprofessional Experience Just got off the phone with a "gentleman" who was rude and unprofessional. I called to inquire about a used BMW. I was informed that it was sold and Just got off the phone with a "gentleman" who was rude and unprofessional. I called to inquire about a used BMW. I was informed that it was sold and before I could utter a word he hung up. I called earlier today to inquire about the same vehicle and I was left on an indefinite hold. Clearly they are doing well and don't need the business. I am EXTREMELY glad I did NOT spend money here especially if their customer service practices are reflective of their sales and vehicles. Rude and unwelcoming. More

Great Deal I went in to this car dealer with an old car that was breaking down. I met Joe O'Donnell. He was very personable and helpful. He got me a good quality I went in to this car dealer with an old car that was breaking down. I met Joe O'Donnell. He was very personable and helpful. He got me a good quality car and help me get a small loan even with my poor credit. More

Easy as pie After seeing the truck I liked on-line I went to the dealership and met up with Joe. After a test ride and then letting me take the truck to my garag After seeing the truck I liked on-line I went to the dealership and met up with Joe. After a test ride and then letting me take the truck to my garage to check it out we were able to agree upon a price I wanted and I drove the truck home the next day. Joe was awesome and very accommodating to my wishes. This was one of the easiest purchases of a used truck I have ever had! I am recommending auto country and specifically Joe to any one I know that needs a car or truck. More