Auto City

***BEWARE***I would give less stars if I could. I have been trying to get a new car after a bankruptcy, Autocity said they could help. After shotgunning my credit to 12 lenders they said I was app I have been trying to get a new car after a bankruptcy, Autocity said they could help. After shotgunning my credit to 12 lenders they said I was approved on a Sonata. I told “Frank” on Friday I would be there on Monday to get the car. I live 4 hours away, 2 hours into the trip I call to let them know I’m almost there and guess what, they sold the car on Sunday. So now I am out 4 hours drive time back and forth , a huge ding in my credit and no car. After talking to the manager , he said maybe we find you a new one. Just unprofessional and unhelpful. Maybe you’ll have a better experience than me. More

My experience purchasing a car from Auto City was the finest I've ever had. Everyone I spoke to, both on the phone and in person, was quite helpful. I almost gave up on my goal of buying a 2019 or 2020 C finest I've ever had. Everyone I spoke to, both on the phone and in person, was quite helpful. I almost gave up on my goal of buying a 2019 or 2020 Cadillac XT4 last year (Sport Trim level). From the first phone call to setting up my insurance after buying a car, Mr. Fareez, Mr. Frank, and Mr. Isaac provided me the best customer service. All of them were really concerned about my situation. That night, I flew from Seattle to El Cajon Auto City. They stayed late so I could finalize my vehicle purchase before they closed. In addition to the fair amount they gave me for my car, there was no haggling over prices or pressure to buy more services. These three considerations are crucial when making a car purchase. By phone, Mr. Fareez (a salesman) gave me the final price for my Cadillac XT4. Even after sitting down with Mr. Isaac (the Finance Guy), nothing had changed. Mr. Frank (the salesman) made sure I submitted to them all the necessary paperwork before my arrival to speed things up. The best time I've ever had buying a car. The next time I need to buy a used vehicle, it will be with Auto City. More

Omg I can't believe how Stan and ISAAC worked with me and had me the best birthday ever!!!!! had me the best birthday ever!!!!! More

Great dealership, they were quick, I did the entire purchase online without coming in. Franck was great purchase online without coming in. Franck was great More

Manager was easy to talk to over the phone. No unnecessary info. Straight to the point. On arrival to the Dealership, it was clean and uncluttered. Hand sanitizer readily within reach. Upon meet m unnecessary info. Straight to the point. On arrival to the Dealership, it was clean and uncluttered. Hand sanitizer readily within reach. Upon meet meeting with the Manager-Frank, everything we talked about was exactly what he mentioned it to be. Potential issues were not issues. From that point on, it was downhill smooth. The staff was friendly. Didn't act like I wasn't there or I was just a number. Painless! Awesome! More

Best place to buy a car in Southern California. Car got totaled and had to replace it. Fareez took care of everything. Got me a great deal on a low mileage BMW. Literally no pressure at all. Gave me the ke totaled and had to replace it. Fareez took care of everything. Got me a great deal on a low mileage BMW. Literally no pressure at all. Gave me the key and told me to drive it around. Made up my mind within 20 minutes. When I was ready to seal the deal Ramil turned a usually hours long nightmare of paperwork into "click here, click there". These guys are the best. Shout out to Rico for making me feel at home there. Check for yourself. Literally the best deals within 200 miles. More

Great place and staff they go all out to get you the deal your looking for your looking for More

The dealership is fair to deal with and no hassling which is all you really want when finding a car. The team was fantastic to work with, the process was easy, and the 6 month/6000 mile gratis total warranty is all you really want when finding a car. The team was fantastic to work with, the process was easy, and the 6 month/6000 mile gratis total warranty was a Wonderful surprise! The car is solid and the extensive Carfax history information was reviewed with me a few times by the team which put me at ease with the purchase. I am enjoying my new ride!! Thank you Auto City for an unexpected, enjoyable car purchasing experience. More

Excellent best dealership I have experienced great deal and very fast in n out .they make sure your happy before you leave all the staff was awesome. and very fast in n out .they make sure your happy before you leave all the staff was awesome. More

As soon as I arrived I was greeted. The young man Dmitry wqs not encroaching rather welcoming. Then Joshua, who helped with the financing was very resourceful. At the end, Isaac, who was responsible for the wqs not encroaching rather welcoming. Then Joshua, who helped with the financing was very resourceful. At the end, Isaac, who was responsible for the warranty was very informative and patient since I asked question after question. Even those around them seemed calm and none exhibited a “salesy” personality. Even their manager had a nonchalant attitude. Super approachable. I liked my experience buying my E350 Mercedes-Benz with 49000 miles. Difficult to find!!! More