Dmitry Syrbu

Dmitry Syrbu Actually very helpful attentive professionals with work ethics he gave us more than we expected with major services comprehensive warranty, enabled to fulfilled requested to changed professionals with work ethics he gave us more than we expected with major services comprehensive warranty, enabled to fulfilled requested to changed the glass windshield free it’s a beamed of joy to work with entire staff of Auto City Sales at El Cajon. Eventually this our second times purchasing our cars here at this location it’s worth it and they expedited our car transaction within 3-4 hours that’s how quickly precisely informative professional this staff at this car dealership Auto city sales at El Cajon we will keep coming back in the future this is the place where we trusted location for years no stress and haggling buying cars it’s incredibly convenient to go to spot! More

Report | Print

BAIT AND SWITCH SALE TACTIC Purchased my vehicle with this salesman thought it was all good till I found an extra 4k on the bill after the sale. The salesman bait and switch the warranty. I had fully int this salesman thought it was all good till I found an extra 4k on the bill after the sale. The salesman bait and switch the warranty. I had fully intended to use my own financial company for my loan at a lower APR then they were offering... Dimitri came back to me and said if I were to finance with them he would throw in a 100k mile 5 year warranty, and a Life time key fob replacement warranty. I specifically asked multiple times to be clear that if I did that it wouldnt change the OTD price. I got a very clear answer it would not. I proceeded with the deal as presented. It was never presented to me as an option or an add on. It was suppose to be a free deal During the contract signing they talked to me to make sure I missed the change in price on the contract. And when handed the warranty paper copies they were handed to me in a already sealed envelope so I would be less likely to open then up to catch the cost of them. The sales tactic was not only slimy but also illegal and am filing a report with the attorney General,BBB and department of consumers affairs as well as consulting with a consumers lawyer into this matter More

Report | Print

Be warned. If you get a failure on your car within the warranty period, return the car. To give credit due, they towed the car and fixed with no questions asked If you get a failure on your car within the warranty period, return the car. To give credit due, they towed the car and fixed with no questions asked. However, the same exact part failed 2 months later and was now out of the warranty period so nothing they can do about it. $7k later, I believe the business objective to be, install cheap parts that will last enough to get out of the warranty period. More

Report | Print

I wish I could give this used car dealership 5 minus. Although used car dealerships don't have good reputation in our society, but hands down Auto City is one of the worst. I would not recommend them to Although used car dealerships don't have good reputation in our society, but hands down Auto City is one of the worst. I would not recommend them to anyone. Totally fraud and dishonesty to say the least. More

Report | Print

Ali was incredibly helpful and nice. He was able to answer all our questions promptly. The entire team was helpful and responsive, and kid friendly. We had a great experience and would r He was able to answer all our questions promptly. The entire team was helpful and responsive, and kid friendly. We had a great experience and would recommend to anyone we know More

Report | Print

A lot of negative reviews are because someone didn’t get what they wanted. Well I’m happy to share that I did. Not only were they friendly, but when Fareez made a mistake on my trade in he quickly let me kn what they wanted. Well I’m happy to share that I did. Not only were they friendly, but when Fareez made a mistake on my trade in he quickly let me know and that he apologized profusely. At first I said thanks but no, Im good. The next day he called me back and offered more for my car, what I actually wanted, which he did not know. Jinett, was also super helpful and so was Jeanette who first welcomed me to the dealership. Overall very pleasant experience. More

Report | Print

Great people and they got me out of a jam quickly. Would recommend to anyone! Thank you! Would recommend to anyone! Thank you! More

Report | Print

10 stars out of 5! ! I had a GREAT experience with Auto City. I found a Prius I liked online and I called Auto City. From the getgo, Franck, who usually answers the phon ! I had a GREAT experience with Auto City. I found a Prius I liked online and I called Auto City. From the getgo, Franck, who usually answers the phone, was SO helpful with every silly question I had. Then, Fareez helped me complete buying the vehicle and giving a good price. We also worked with Isaac, and Dmitry. ALL the team members are helpful and totally pro. HIGHLY recommend you go and buy from them. They also gave me a fair trade in price for my older Prius! THANKS guys! Delene & Barry More

Report | Print

I had a great experience from talking to sales to signing my paperwork. All questions were answered, and they were very courteous and professional. The process was straight forward. I knew what I was look my paperwork. All questions were answered, and they were very courteous and professional. The process was straight forward. I knew what I was looking for and they made it happen. Truly appreciated. More

Report | Print

The dealership was very helpful in getting me a car. I'm very happy with my purchase I'm very happy with my purchase More

Report | Print