Austin Subaru

Excellent service, as always! Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional proble Service to replace faulty airbag. We waited a year, but once we were scheduled everything was like clockwork. Technicians found an additional problem and fixed it quickly, explained everything clearly, provided a substitute vehicle, and keot us informed of progress. And everyone --Christia, Jon, and others -- were professioal, knowledgeable, friendlt and courteous. Thus is why we buy Subarus -- now on our fourth! More

Andrew Dimayuga -Excellent Sales Person First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us thro First time at Austin Subaru. We had an exceptional experience. Andrew took us through the steps to identify the right vehicle for us. Walked us through every step, educating us on the brand and model that we'd selected. This was easily the fastest car purchase that I've ever experienced. We walked through service, identified the oil change lane. Waiting area is fantastic. I would recommend this Subaru store, and especially Andrew Dimayuga. We'll be back!! More

On time and pleasant to deal with I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friend I had a service appointment with Austin Subaru and the visit ran on time and completed in a timely manner. . The service advisor was also very friendly. More

Amber Ashy should be your go-to salesperson Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the Went to Austin Subaru to check out a used Impreza I found on cars.com. Amber helped me, and after I decided I'd rather look for a used WRX around the same price, she notified me that same day that they had one. She then set up a test drive with the WRX for me and helped me in the negotiations of trading in my car. In the end, I decided to keep my car, but Amber was THE BEST salesperson I've ever worked with. She really tried to make sure I was happy with all the proceedings, and working with her was an excellent experience. If you go to Austin Subaru (which you should because everyone is incredibly helpful and friendly), ask for Amber! More

Amber Ashy is remarkable! The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amb The environment at Austin Subaru the very relaxing environment. It is not a high pressure sales atmosphere. My experience with Amber was great. Amber Is professional, enthusiastic, and service oriented. I highly recommend Amber Ashy as your sales consultant. More

Waited less than expected, despite busy morning - awesome! The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new l The only thing that was not FANTASTIC about my experience was that I wasn't sure who to talk to or where to go when I arrived. Given that it's a new location and I'm a new Subaru owner, I was hoping for more direction on where to park my car, who to talk to, etc. The gentleman I spoke to seemed overwhelmed and I had to ask him where the lounge was. Everything else was great! Comfy chairs, tvs showing HGTV and soccer - awesome, and trail mix/coffee available. More

Great experience at Austin Subaru!!!!@@ I gave 5 stars because the service I received was very professional, prompt and honest....Salesman Mario Hall was excellent...he did everything possib I gave 5 stars because the service I received was very professional, prompt and honest....Salesman Mario Hall was excellent...he did everything possible to make my experience a great one....he did such a wonderful job I came from Indiana to TEXAS to get my vehicle....As soon as i walked in everyone was so courteous and professional....the wait time was not long it was just great.....SO IF YOUR SHOPPING FOR A VEHICLE GO TO AUSTIN SUBARU AND ASK FOR MARIO HALL!!!! Thanks again Austin SUBARU for making my new purchase a great one!!!!! More

This was our first new car buy experience. Nice work. This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered This was our first new car buying experience. We used the State employee discount program, and Richard our sales person was great. We also considered a couple of the other regional dealerships, but the local nature of Austin Subaru and the proximity to our house was great. We look forward to driving our new Crosstrek. More

The new facility is very nice and the staff is just as nice as ever, One of the things I like about my Subaru is that it doesn't need a whole lot of maintenance. But whenever it is time, it is not a problem to as ever, One of the things I like about my Subaru is that it doesn't need a whole lot of maintenance. But whenever it is time, it is not a problem to work with the maintenance staff. However, the old location was difficult to get two for me, and I really did not like the neighborhood, it was not a place where I was comfortable walking somewhere to grab lunch or anything like that. The new facility is well OK, it's even on the bus line, and there are lots of good places to eat and shop within walking distance. The lady who was my service rep was quite helpful as well. Note that the system made me choose a service rep with him I did not work or it would not let me submit this. That's pretty much all I haven't like about the process. More

Exceptional Service We were having problems with the battery in our 1 year old Outback. We were in Austin visiting family and this dealership told us to come right over. We were having problems with the battery in our 1 year old Outback. We were in Austin visiting family and this dealership told us to come right over. They resolved the problem (defective battery) in 1/2 hour, gave us a new battery at no charge and sent us on our way. Have never had such exceptional service in a car dealership before. It is truly exceptional!! Their coffee bar is pretty awsome too! More