Austin Subaru

Hiram & the entire service crew at Austin Subaru were excellent. Serviced my vehicle in a timely manner and kept me apprised of what the status was. excellent. Serviced my vehicle in a timely manner and kept me apprised of what the status was. More

Easy to work with and willing to go beyond just getting my car fixed. Great addition to the service team. my car fixed. Great addition to the service team. More

Hiram has excellent customer service skills, he is polite, knowledgeable, explained procedures and took his time to make sure I understood services provided and the costs. polite, knowledgeable, explained procedures and took his time to make sure I understood services provided and the costs. More

They where friendly and not overly pushy with the dealer add on’s or the warranty etc. add on’s or the warranty etc. More

My experience with Austin Subaru and Chris with replacing my radio display was exceptional. When I called to get a quote to get the display fixed, Chris told me it was under an extended warranty, so they wou my radio display was exceptional. When I called to get a quote to get the display fixed, Chris told me it was under an extended warranty, so they would replace it at no cost. I was stunned at how well I was treated from the first call, to driving my car out of the dealership with my new display. More

My experience with Austin Subaru has been great. Isaac is fantastic to work with. He listens well, respects what you say you do and don't want, works things out, and communicates regularly. Vehicle Isaac is fantastic to work with. He listens well, respects what you say you do and don't want, works things out, and communicates regularly. Vehicle pick-up was also very smooth and efficient. Highly recommend this dealer! More

My sales person was very low pressure. He did not push on things, let me take my time, and got me through the process with low stress at a decent price. He did not push on things, let me take my time, and got me through the process with low stress at a decent price. More

I had the battery in my Subaru replaced in 2024, and it recently went out. This happened at home, so we were able to charge it temporarily using our plug-in auto charger. I got it to the Subaru dealer, a recently went out. This happened at home, so we were able to charge it temporarily using our plug-in auto charger. I got it to the Subaru dealer, and they tested it and confirmed it was indeed defective. It was still under warranty, so they gave a new battery. This process turned out to be easy and efficient. I was only there about an hour and a half, which I considered to be good since they were working me in. I was able to make an appointment online for the time that I could get the car to them. I really appreciated all that they did to get this done quickly and also to make me comfortable while I waited! More

Austin Subaru gave me excellent service by giving me a recorded video inspection of my vehicle and showed the condition of the joints and engine. Having on the house expressing, latte, cortada, or macchia recorded video inspection of my vehicle and showed the condition of the joints and engine. Having on the house expressing, latte, cortada, or macchiato is a bonus. More

Subaru of Austin has been servicing my car for the past nine years and during that time, I've had numerous service advisors. Trenton Johnson has been my service advisor for the last two service appointmen nine years and during that time, I've had numerous service advisors. Trenton Johnson has been my service advisor for the last two service appointments and he continues to provide stellar service. He is professional, courteous and knowledgeable. He responds promptly to my questions and goes above and beyond to meet my needs. He is an definitely asset to the Subaru team! More