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Austin Subaru

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,067 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,067 reviews

April 28, 2022

I've always experienced great customer service at Austin Subaru. I enjoy working with my service supervisor Joseph Martinez. I respect and appreciate his advice. More

by lewser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
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Apr 28, 2022 -

Austin Subaru responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experiences, so it makes us proud to see this review for Joseph. :) -The Team at Austin Subaru

April 27, 2022

Such a great experience at this dealership. Kurtis Clark was our sales guy, and is top notch to work with - friendly and helpful. The dealership itself is so nice with a full-on in-house coffee More

by bcstark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Clark
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Apr 27, 2022 -

Austin Subaru responded

We are beaming with joy reading about your experience with Kurtis! Thank you so much for your supportive words, we really appreciate them. Congratulations on your new vehicle, and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

April 25, 2022

My service advisor, Zach Danvers was awesome. He estimated my wait time down to the minute. The service was perfect. More

by mjszot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Danvers
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Apr 25, 2022 -

Austin Subaru responded

We're so happy to know that you were 100% satisfied with the services provided by Zach! He is awesome, and we feel so lucky to have him as part of the team. Thanks for sharing this positive feedback, we really appreciate it! :) - The Team at Austin Subaru

April 24, 2022

A model dealership. Everything from sales, service and customer service is terrific. Everyone is helpful. More

by frankfederer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco , Fouad Kassem, Masha Romanova
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Apr 25, 2022 -

Austin Subaru responded

Frank, thank you for your words of encouragement and support for our team! We are so grateful to have you as our client. :) - The Team at Austin Subaru

April 22, 2022

The waiting area was clean with plenty of access to electric plugs and there were charging stations that had compatible cords to iPhones and Androids. Everyone I encountered was very nice and willing t More

by mattjulie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
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Apr 25, 2022 -

Austin Subaru responded

Matt, thank you for taking the time to write this awesome review for our team! It's fantastic to know that our team really knocked it out of the park during your visit. Come see us again soon! :) - The Team at Austin Subaru

April 20, 2022

Everyone is super friendly and helpful. The only reason I didn’t give 5 stars is because of how long the services take. More

by valeamayaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez, Burak Baysu, Carmen Lee
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Apr 20, 2022 -

Austin Subaru responded

Thank you for the supportive feedback! Our service team is trained to ensure that every vehicle is done to perfection before leaving our facility, and we apologize for any delays this caused. We really appreciate your patience, and we're happy to know that you were overall satisfied with your visit. If there is anything else we could have improved on, I'd love to know! Please contact me directly at Timothy.Shook@cagaustin.com and I will be happy to assist. Thank you again, and have a great day! :) - Timothy Shook, COO

April 19, 2022

Spencer was my service rep and he was awesome! He knew his stuff and was straight to the point. Awesome and quick service! More

by Melissamair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
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Apr 20, 2022 -

Austin Subaru responded

Melissa, thank you for leaving this awesome feedback for Spencer! He is awesome and we feel so lucky to have him as part of the team. If there is anything we can do to assist in the future, please do not hesitate to give us a call! :) - The Team at Austin Subaru

April 12, 2022

Responsive, efficient, comfortable, welcoming, attentive, predictable, informative, caring, trustworthy, exchange in abundance describes this dealership + there Lyft rides are a bonus. More

by dorothywright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Heller, Christian Perez
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Apr 13, 2022 -

Austin Subaru responded

Dorothy, what an awesome review you have left for us! Your kind words mean the world to us, and we're so happy that you were able to take advantage of the complimentary Lyft service! Thank you for being our client, we look forward to seeing you next time. :) - The Team at Austin Subaru

April 10, 2022

It was like no other service visit I’ve ever had. Drop off was easy. All my questions were answered. Loved the video of my inspection! More

by V1429m
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Virginia ?, Rosa Gonzalez
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Apr 11, 2022 -

Austin Subaru responded

Thank you for choosing us to assist you with your vehicle's servicing needs! We are so happy to see this kind of feedback for our team. :) - The Team at Austin Subaru

April 09, 2022

Adriana at Austin Subaru was wonderful! She is so nice and knowledgeable. Great experience. Highly recommend. More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana
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Apr 11, 2022 -

Austin Subaru responded

G, thank you for letting us know about your awesome experience with Adriana! It makes us proud to see that she really knocked it out of the park. :) Let us know the next time we can assist! - The Team at Austin Subaru

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