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Austin INFINITI
Austin, TX
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
February 27, 2022
I have always appreciated the dealership, that is why I bought my second infinity from them and take my cars there for service. My faith in their service was the reason I bought from them again rather than bought my second infinity from them and take my cars there for service. My faith in their service was the reason I bought from them again rather than a Lexus or perhaps a Maseratti. You ask below the reason for my visit. It started as an oil change and evolved into a sale. So I will call it a sale More
by david
Employees Worked With
Maurice Dancy, Nicholas Lefebvre, John Fisher, Luis Versalles
February 02, 2022
Quality service, nice comfortable lounge with complimentary coffee or soda, snacks, wifi, mother's room. Fabulous customer service. Seamless from the salesman to finance personnel, to accessory o complimentary coffee or soda, snacks, wifi, mother's room. Fabulous customer service. Seamless from the salesman to finance personnel, to accessory option ladies. Knowledgeable service advisors. I've purchased 4 infinitis over 10 years and love this dealership. Highly recommend More
by steph
Employees Worked With
Monte Reger
January 16, 2022
Mario was very helpful with buying out my lease. They were very busy on this Saturday and still spent the time to explain what was happening. The paperwork went very smoothly. were very busy on this Saturday and still spent the time to explain what was happening. The paperwork went very smoothly. More
by Tommulbry
Employees Worked With
Mario Hall, Mike Marsalis
January 09, 2022
It was a pleasure working with Danny Elalouf. Your hard work and knowledge is over the moon. Thank you so much for your help to pick for me this amazing car that fit all my needs. Danny went above and beyo work and knowledge is over the moon. Thank you so much for your help to pick for me this amazing car that fit all my needs. Danny went above and beyond to deliver top notch service. I will DEFINITELY recommend dealing with Austin Infiniti and specially with Danny. Thanks y’all and happy new year More
by Moran Tairy
Employees Worked With
Danny Elalouf
December 31, 2021
I purchased an Infiniti from this dealership a year ago and purchased an extended warranty at the same time. The Infiniti no longer fit my needs, so I traded it in a couple of months ago. I cancelled the and purchased an extended warranty at the same time. The Infiniti no longer fit my needs, so I traded it in a couple of months ago. I cancelled the extended warranty at that time. Here we are 8 weeks later and I have yet to receive my refund. When I contact the appropriate party at the dealership, I am told that she will check on it and get back to me. She never does. I have worked in dealership accounting administration for 32 years and have never seen such a poorly run warranty cancellation process! Steer clear of Austin Infiniti and Continental Auto Group! More
by Austin Customer
Employees Worked With
Jessica Watkins
December 21, 2021
I reached out to Austin Infiniti looking for a specific model, but as my search progressed I realized that my desires changed. Danny was still able to assist me and give me a fantastic experience. My time model, but as my search progressed I realized that my desires changed. Danny was still able to assist me and give me a fantastic experience. My time at the dealership was as short and as expedited as possible. Big thumbs up to Danny and the team at Austin Infiniti! More
by colterjedpeck
Employees Worked With
Danny Elalouf
December 08, 2021
I don't like dealership because they take to long. But here at Austin infiniti was wonderful. I was approved before I got there. Love the experience with Dana here at Austin infiniti was wonderful. I was approved before I got there. Love the experience with Dana More
by Sfm197414
Employees Worked With
Sean Bowles, Dana Woodbury, Chris Corn
