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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

May 04, 2022

We made several visits to the dealership and each and every visit the folks always greeted us warmly! We worked with JP and could not have been more pleased. More

by Miriam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Garcia, Chris Corn
May 09, 2022 -

Austin INFINITI responded

Miriam, your positive feedback means everything to us! It's great to see that PJ and Chris delivered such a fantastic sales experience. Thank you for stopping by, and congratulations on your new vehicle! :) - The Team at Austin INFINITI

April 29, 2022

The service was excellent. P.J. was the most impressive and responsive sales person we have ever had. All others were extremely nice and helpful as well. More

by Carol Adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fisher, PJ Garcia, Chris Corn
Apr 29, 2022 -

Austin INFINITI responded

Thank you for the support, Carol! Your kind words for PJ are greatly appreciated, and we will be sure to pass them along to him. Congratulations on your new vehicle, we feel so lucky to have you as part of the family! :) - The Team at Austin INFINITI

April 29, 2022

Dana was great through out the process of buying my vehicle. Not the typical sales man who tries to push the sale. He took the time to see what I was looking for in a vehicle. Very satisfied with my pu More

by blanca_toscano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Woodbury, Luis Versalles
May 04, 2022 -

Austin INFINITI responded

Blanca, thank you for taking a moment to leave some kind words for Dana! He is so great at what he does, and we are thankful to have him as part of the team. Congratulations on your new vehicle, we are so excited to have you as part of the Austin INFINITI family! :) - The Team at Austin INFINITI

April 14, 2022

I have been a loyal Infiniti customer since 2009. The brand itself is stellar!! Daniel Elalouf was excellent in assisting me, he left no questions unanswered. More

by ary003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Elalouf, John Fisher
Apr 18, 2022 -

Austin INFINITI responded

Thank you for your supportive words toward Danny! He is awesome, and we will be sure to pass this awesome message along to him. Congratulations on your new vehicle, and welcome to the Austin INFINITI family! :) - The Team at Austin INFINITI

April 14, 2022

Professional , kind , welcoming and a very good experience! Allan and the team were great to work with. They answered my questions and went above and beyond! More

by mardidee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh DeFord , Allan DeHoff
Apr 18, 2022 -

Austin INFINITI responded

Mardidee, reviews like this are the ultimate compliment! Thank you for the kind words for our team, we appreciate your support more than you know! :) - The Team at Austin INFINITI

April 12, 2022

Everyone was professional and courteous. The work was done right, they completed the repairs promptly. More

by sdtavitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Apr 12, 2022 -

sdtavitas responded

Thanks Austin Infiniti for the great customer service on our Q50

Apr 13, 2022 -

Austin INFINITI responded

Thank you for your kind and supportive words towards our team! We feel so lucky to have been given the opportunity to assist you, and we hope you will give us a call if there is anything we can do to assist in the future. :) - The Team at Austin INFINITI

April 06, 2022

Everyone went above and beyond to share information about the vehicle we were interested in. Even taking the initiative to take a new video and highlight the specifics of what we were asking about. The cus More

by iannonemary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Hall
Apr 08, 2022 -

Austin INFINITI responded

Thank you for taking the time to let us know about your excellent experience! Our team works very hard to leave every client with an impression such as this, so please know that your kind words are greatly appreciated. :) - The Team at Austin INFINITI

March 14, 2022

Very well organized. Professional, knowledgeable,conscientious and well trained. Staff is customer user friendly and attentive. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Mark Bailey, Monte Reger
Mar 15, 2022 -

Austin INFINITI responded

Bob, we appreciate this wonderful review! Thank you for choosing us to serve you and we'll see you next time. :) - The Team at Austin INFINITI

March 13, 2022

Courteous prompt reliable service. Consultants are knowledgeable. Location in North Atx is very accessible & clean. More

by Czam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Aldaz-Flores
Mar 14, 2022 -

Austin INFINITI responded

Czam, it was our pleasure to serve you. Thank you for taking a moment out of your day to share this generous feedback! :) - The Team at Austin INFINITI

March 02, 2022

Austin Infiniti has always been great to work with. Been taking my Q50 there since I bought it and I love their inspections and video walk around for any items needing attention. More

by Doug L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Mar 08, 2022 -

Austin INFINITI responded

Doug, we're so happy to hear that you had an amazing experience! Thank you for allowing us to assist you with your Q50's needs. :) - The Team at Austin INFINITI

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