Austin INFINITI

Monte Reger is always very attentive, listens to my concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. More

Excellent service in every area! Monte was excellent. The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! More

New tires for FX35. Great price and service as always. Very personable dealership. Wanted the best tires for this application and the dealership was able to explain which ones to buy and beat all the tire Very personable dealership. Wanted the best tires for this application and the dealership was able to explain which ones to buy and beat all the tire outlets, plus they know my car and how to work with the special rims. More

As always, great service, fantastic employees. And I enjoy your watiing area with variety of TV programs and nice assortment of snakcs and drinks. Keep up the good work. enjoy your watiing area with variety of TV programs and nice assortment of snakcs and drinks. Keep up the good work. More

This was my first visit to the Service Department for my new Infiniti Q50, and everything was better than I expected! They had everything ready to go, including my loaner car, and got me on the road to my o new Infiniti Q50, and everything was better than I expected! They had everything ready to go, including my loaner car, and got me on the road to my office very quickly! When I returned that evening, they had my car washed & ready to go, took a few minutes to return the loaner and got heading home very soon! Overall, thumbs up for a great experience! :) More

As always, Steven Donovan and the Infiniti Service team are great. The level of service provided from the car port to the register is top notch. I never have any complaints. I will always recommend Steve are great. The level of service provided from the car port to the register is top notch. I never have any complaints. I will always recommend Steven as a Service Manager. He always calls back when he says, and he always delivers. More

I drove the car today and it seemed to me the performance was better than ever - thanks!. (Two idler belt pulleys were changed on Friday, Feb 21).There was no "vibration" through my feet that I had brought t was better than ever - thanks!. (Two idler belt pulleys were changed on Friday, Feb 21).There was no "vibration" through my feet that I had brought the car in for. Still a slight circling of the engine idle but this is not a problem judging by the way the car goes.The reason I gave 'good' on some categories rather than 'great' was due mainly to the fact that communication could be improved a little; like a bit more detail about what might be wrong & why the work to be done can fix it. More

The service was outstanding. I was finished very fast and I didn't even have an appointment. Very good work and very nice to work with. I didn't even have an appointment. Very good work and very nice to work with. More

Great dealership and great employees. I would say that as price goes it is comparable to most auto service shops, what makes Infiniti different is that they are interested in earning and keeping your busines price goes it is comparable to most auto service shops, what makes Infiniti different is that they are interested in earning and keeping your business and understands that as consumers we can not always "shell" out a bunch of money and will help in that area. I have always used Dave Henricks as my services consultant since I purchased in 2010 and I continue to due to his quick response and straight forwardness. I have thought about purchasing Audi and BMW's and I always come back to Infiniti. More

The staff at the service center are very helpful and pleasant to work with. I really appreciate the honest feedback on service recommendations for my vehicle. I never feel like i'm being coerced into pleasant to work with. I really appreciate the honest feedback on service recommendations for my vehicle. I never feel like i'm being coerced into any recommended service, which makes me feel comfortable to ask questions and to return. Thanks for the awesome guest waiting area (snacks, drinks, and wi-fi are all super)! More