Austin INFINITI

Repair on 2012 Infinity M37 Steering Wheel issue The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! More

Great Service Department Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what can wait. If I drop it off and have things to do, they are happy to offer a loaner vehicle. Exceptional customer service. More

Excellent customer service--Above and beyond Bobby Davis and his service team are very professional, friendly, & attentive. They provide excellent service and are very honest about the issues w Bobby Davis and his service team are very professional, friendly, & attentive. They provide excellent service and are very honest about the issues with my vehicle. They take great care of my car and when I get my vehicle back, it is clean and all the issues have been addressed. My Infiniti and I are very happy. More

Replacement remote keys are ridiculously priced What an expensive mistake to lose a remote key! $350 seriously? $70 to "program"? Personnel at the dealership was Helpful and pretty efficient bu What an expensive mistake to lose a remote key! $350 seriously? $70 to "program"? Personnel at the dealership was Helpful and pretty efficient but the price gauge is painful. More

Better then Austin Infiniti it doesn't get! From Nick, my service manager to Troy my sales exec, the only thing that can be said is wow. They are the consulate professionals, and make any exper From Nick, my service manager to Troy my sales exec, the only thing that can be said is wow. They are the consulate professionals, and make any experience at Austin Infiniti a pleasure. More

Excellent Service Experience The entire service experience was seamless and easy from booking the appointment, droping off my car, the communication provided during the process, a The entire service experience was seamless and easy from booking the appointment, droping off my car, the communication provided during the process, and picking up my vehicle. More

Express Service I purchased my car from one of the Houston Infiniti dealerships. As a first time customer with Austin Infiniti, not only was I impressed with the serv I purchased my car from one of the Houston Infiniti dealerships. As a first time customer with Austin Infiniti, not only was I impressed with the service, but the staff was very friendly and helpful. For a Saturday, the wait time was reasonable. I'm a happy customer so I'll definitely return to Austin Infiniti for my next car service. No more driving to Houston for an oil change or car maintenance. More

Service with a smile I purchased my Inifiniti pre-owned from another dealership and had no idea of the maintaince record. After driving it for over a year with no problem I purchased my Inifiniti pre-owned from another dealership and had no idea of the maintaince record. After driving it for over a year with no problems the maintaince remainder message appeared on the display. Everything appeared to be running smoothly until it begin to die at low speeds in parking lots. I put up with that awhile until I decided it was dangerous. Made a service appointment and when for the whole nine yards as I wanted my car in tip top shape. More

satified cust. I entered the service department without an appointment. I was waited on right away by very friendly service people. I was directed to the waiting ro I entered the service department without an appointment. I was waited on right away by very friendly service people. I was directed to the waiting room where I also found the service and the refreshments very nice. More

Service visit to Infiniti Austin Great customer experience. The entire staff was welcoming and the atmosphere was terrific. The waiting room was comfortable. The service tech was very Great customer experience. The entire staff was welcoming and the atmosphere was terrific. The waiting room was comfortable. The service tech was very knowledgeable and informative. More