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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

January 01, 2016

Infiniti FX50 Dave Hendricks has provided excellent service for my cars for the last 9 years. This is my second Infiniti car. Always completed the service in time, More

by ICC_FX50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
January 01, 2016

courteous and accomodating Austin Infinity has a terrific service department. They are always courteous and very accomodating. I totally recommend them for purchasing a car an More

by PW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Corn, Dave Henricks
December 26, 2015

Great Service Department Service Advisor Steve has always been great to work with. Each service has been completed in a time frame they've set, and most times under what was q More

by InfinitiM45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
December 12, 2015

Excellent service, excellent people. Infiniti always treat me and my car better than any other place. I will always return to them and I strongly recommend Aus More

by Gpragay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
December 12, 2015

Repair on 2012 Infinity M37 Steering Wheel issue The motor that lowers the steering wheel caused a issue, we took it into the dealer and within a hour we were back on the road! Great service! More

by Ken Dreger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
November 27, 2015

Great Service Department Anytime I get my car serviced, I get treated well, an they take the time to go over what they did and needs to be done to my vehicle, as well as what More

by Cameronfjones87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Henricks, Bobby Davis
November 22, 2015

Excellent customer service--Above and beyond Bobby Davis and his service team are very professional, friendly, & attentive. They provide excellent service and are very honest about the issues w More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
October 06, 2015

Replacement remote keys are ridiculously priced What an expensive mistake to lose a remote key! $350 seriously? $70 to "program"? Personnel at the dealership was Helpful and pretty efficient bu More

by Caryn1860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember
September 16, 2015

Better then Austin Infiniti it doesn't get! From Nick, my service manager to Troy my sales exec, the only thing that can be said is wow. They are the consulate professionals, and make any exper More

by Duzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman who makes the coffee in the service waiting area lounge!, Troy Johnson, Nicholas LeFebvre
August 31, 2015

Excellent Service Experience The entire service experience was seamless and easy from booking the appointment, droping off my car, the communication provided during the process, a More

by Martikv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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