Austin INFINITI

Every Service Department Should Run Like This! Chris was awesome from start to finish. Infiniti is lucky to have him. He even called me on his day off to give me an update on my car. I especially r Chris was awesome from start to finish. Infiniti is lucky to have him. He even called me on his day off to give me an update on my car. I especially remember when I dropped off my car how he focused on me and made me feel like I was the only customer in the dealership that day, even though that clearly wasn't the case. More

Best Service, Best Advisor As always, Nick is the best! We always have a good experience with Nick and Austin Infiniti. Between Troy Johnson, our sales person and Nicholas LeFe As always, Nick is the best! We always have a good experience with Nick and Austin Infiniti. Between Troy Johnson, our sales person and Nicholas LeFebvre, our service advisor the level of customer service we receive from them is outstanding. More

Excellent customer service! Timely and Professional. They care about there customers. They listen and appreciate your visit. You don't feel harassed like most dealerships. I know my sales guy, My finance They care about there customers. They listen and appreciate your visit. You don't feel harassed like most dealerships. I know my sales guy, My finance Rep my Service Rep and Management are pleasant to talk and they know there customers. More

Exceptional Service Service is always great! The staff goes out of their way to give you quality service. We've had warranty work and routine service, always do a top not Service is always great! The staff goes out of their way to give you quality service. We've had warranty work and routine service, always do a top notch job. More

Helpful Service Getting your car serviced is never a fun idea especially when you are getting large service items done. I called in advance and they had a loaner car Getting your car serviced is never a fun idea especially when you are getting large service items done. I called in advance and they had a loaner car available and ready for me. They called me with any issues and then they called me again right when it was ready. I like the communication and responsiveness. Will use them in the future. More

Always outstanding! I've owned first a JX35 for two years and now a QX60 for one year. Service has always been impeccable. Every service person I've dealt with has made m I've owned first a JX35 for two years and now a QX60 for one year. Service has always been impeccable. Every service person I've dealt with has made me felt comfortable. AND, I do recommend buying their Elite Protection plan. At first I hesitated, but I gotta say it was a great decision. The plan has covered two new tires and a lost key. More

Nick is the Best Nick knows the cars. He knows the bigger picture when it comes to the business. He is honest and a pleasure to have work on my car. There is a reason Nick knows the cars. He knows the bigger picture when it comes to the business. He is honest and a pleasure to have work on my car. There is a reason I will drive 5 hours to have him work on my car. More

Austin Infiniti quality service department Austin Infiniti provides high quality service to customers. Your experience starts with the concierge service when you drive up and continues through Austin Infiniti provides high quality service to customers. Your experience starts with the concierge service when you drive up and continues through the check-in process, the servicing of your vehicle by knowledgeable staff, very reasonable costs for service and finally, the car wash prior to your vehicle being returned. If you are waiting for your car while it is being serviced, you will find a well appointed waiting room with comfortable chairs, lots of reading materials, wifi and nibbles. Suffice it to say, you will have a great experience here. Infiniti's rock and Austin Infiniti rocks too!! More

#1 CHOICE!!!!! Every time I take my vehicle in for service I am met with the most awesome customer service!!! Bobby the service advisor is truly exceptional! I app Every time I take my vehicle in for service I am met with the most awesome customer service!!! Bobby the service advisor is truly exceptional! I appreciate the endless effort & happy atmosphere INFINITY provides...THANKS a millions!!!!!!!!!!!! More

Lady Blue's checkup Since the first time I visited Austin Infiniti they have always been the best team. From the attendant outside to the service consultant I have always Since the first time I visited Austin Infiniti they have always been the best team. From the attendant outside to the service consultant I have always felt like they truly care about my vehicle. The service is always professional and Bobby Davis is always honest with me about my vehicle's needs. Keep up the great job. More