Austin INFINITI

Service The most friendly and professional services from the entire department I have ever experienced. I was met with my advisor and was briefed on the servi The most friendly and professional services from the entire department I have ever experienced. I was met with my advisor and was briefed on the services I requested. Dave also informed me of any recalls related to my vehicle. He gave me an estimate of how long it will take before my vehicle services was completed. More

First Infiniti I brought my infiniti in 2014, it was a 2015 vehicle, John Garza was the dealer at the time. We were looking around at the beginning and he was just h I brought my infiniti in 2014, it was a 2015 vehicle, John Garza was the dealer at the time. We were looking around at the beginning and he was just hired there to work about a week prior. He was so polite and if he didn't know the answer he went and got someone who did. He was amazing, I was looking to purchase an infiniti since 2007, and seven years later the experience was awesome. I could not and would not ask for a better vehicle the QX80 is amazing and stylish for me and my family. I recently had to visit the service department for service and Chris Hamm was excellent it was nice, polite and funny. He met all my expectation of what customers service should be like. I will recommend this dealership to anyone. It is great and the people really know how to treat you. More

Best of Everything~ From start to finish purchasing our Infinity QX60 from Austin Infiniti was a great experience. We were greeted with a friendly smile by the Reception From start to finish purchasing our Infinity QX60 from Austin Infiniti was a great experience. We were greeted with a friendly smile by the Receptionist and then almost immediately greeted by our Salesman, John Garza. John was such a pleasure to work with and very patient with our questions. He stayed with us throughout the whole process. We had a few extras added to the vehicle so they had to keep it for a couple of days but immediately gave us an Infiniti loaner car to use until our vehicle was ready. Dave Henricks in the Service Department was so pleasant and helpful. He took care of everything and did it with a smile. Dave and John both seem to really love their jobs. I would highly recommend this dealership for anyone that is looking for a new or used vehicle. You won't be disappointed. More

third Infiniti My wife and I have both been long-term Infiniti owners. She still has hers from 06 and I just traded in my 2009 for a 2016. A big part of my decision My wife and I have both been long-term Infiniti owners. She still has hers from 06 and I just traded in my 2009 for a 2016. A big part of my decision to stick with Infiniti was the service department. I've dealt with just about everyone in there they are respectful, fun and fast. The star player over there is Dave Henrick is a good guy, honest as they come and can often pinpoint a problem over the phone. Over the course of a decade now I can't think of a single dealing with them wasn't positive. Thanks for the best pit crew a non-race car driver could ever have. (grin) Cheers, More

Best Service Anywhere Infinitis are very reliable, but after 8-10 years when you need service, or at routine service times (like oil changes), Austin Infinity takes care of Infinitis are very reliable, but after 8-10 years when you need service, or at routine service times (like oil changes), Austin Infinity takes care of you. I plan on buying Infinitis just to get the service from Austin Infinity. Makes life so much easier when people actually want to make things simple and easy for you. More

Best service EVER!! Dave Henricks and Austin Infiniti are awesome!! They always keep me informed without taking advantage of my time. I seriously believe they are the b Dave Henricks and Austin Infiniti are awesome!! They always keep me informed without taking advantage of my time. I seriously believe they are the best dealership ever!! The service department is the main reason I am a repeat Infiniti owner (plus i really like the car). More

The best Infiniti Service anywhere!! Great guys with knowledge and prompt professionalism. I get everything I need here, and they look out for their loyal customers, even if it's somethin Great guys with knowledge and prompt professionalism. I get everything I need here, and they look out for their loyal customers, even if it's something you need and can't take on all at once, they will work with you! More

Outstanding service every time Mark Bailey, the Service Director, makes you feel like family and personally assures a wonderful service experience. Mark's staff are trained to greet Mark Bailey, the Service Director, makes you feel like family and personally assures a wonderful service experience. Mark's staff are trained to greet you and discuss all aspects of the work to be performed . When you pick up your car, you find that it has had the necessary work performed and your vehicle has been washed. More

The Best service anywhere!!! I am horrible with name, but I will always ask for Bobby Davis moving forward. All services at Infiniti are great but Bobby was pheanminal. I am horrible with name, but I will always ask for Bobby Davis moving forward. All services at Infiniti are great but Bobby was pheanminal. More

Service Center If you going to by an Infiniti I would highly recommend going see Bobby Davis if you would need to have any service at all. If you going to by an Infiniti I would highly recommend going see Bobby Davis if you would need to have any service at all. More