Austin INFINITI
Austin, TX
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Best of Everything~ From start to finish purchasing our Infinity QX60 from Austin Infiniti was a great experience. We were greeted with a friendly smile by the Reception From start to finish purchasing our Infinity QX60 from Austin Infiniti was a great experience. We were greeted with a friendly smile by the Receptionist and then almost immediately greeted by our Salesman, John Garza. John was such a pleasure to work with and very patient with our questions. He stayed with us throughout the whole process. We had a few extras added to the vehicle so they had to keep it for a couple of days but immediately gave us an Infiniti loaner car to use until our vehicle was ready. Dave Henricks in the Service Department was so pleasant and helpful. He took care of everything and did it with a smile. Dave and John both seem to really love their jobs. I would highly recommend this dealership for anyone that is looking for a new or used vehicle. You won't be disappointed. More
Best Service Anywhere Infinitis are very reliable, but after 8-10 years when you need service, or at routine service times (like oil changes), Austin Infinity takes care of Infinitis are very reliable, but after 8-10 years when you need service, or at routine service times (like oil changes), Austin Infinity takes care of you. I plan on buying Infinitis just to get the service from Austin Infinity. Makes life so much easier when people actually want to make things simple and easy for you. More
third Infiniti My wife and I have both been long-term Infiniti owners. She still has hers from 06 and I just traded in my 2009 for a 2016. A big part of my decision My wife and I have both been long-term Infiniti owners. She still has hers from 06 and I just traded in my 2009 for a 2016. A big part of my decision to stick with Infiniti was the service department. I've dealt with just about everyone in there they are respectful, fun and fast. The star player over there is Dave Henrick is a good guy, honest as they come and can often pinpoint a problem over the phone. Over the course of a decade now I can't think of a single dealing with them wasn't positive. Thanks for the best pit crew a non-race car driver could ever have. (grin) Cheers, More
Best service EVER!! Dave Henricks and Austin Infiniti are awesome!! They always keep me informed without taking advantage of my time. I seriously believe they are the b Dave Henricks and Austin Infiniti are awesome!! They always keep me informed without taking advantage of my time. I seriously believe they are the best dealership ever!! The service department is the main reason I am a repeat Infiniti owner (plus i really like the car). More
The best Infiniti Service anywhere!! Great guys with knowledge and prompt professionalism. I get everything I need here, and they look out for their loyal customers, even if it's somethin Great guys with knowledge and prompt professionalism. I get everything I need here, and they look out for their loyal customers, even if it's something you need and can't take on all at once, they will work with you! More
Outstanding service every time Mark Bailey, the Service Director, makes you feel like family and personally assures a wonderful service experience. Mark's staff are trained to greet Mark Bailey, the Service Director, makes you feel like family and personally assures a wonderful service experience. Mark's staff are trained to greet you and discuss all aspects of the work to be performed . When you pick up your car, you find that it has had the necessary work performed and your vehicle has been washed. More
The Best service anywhere!!! I am horrible with name, but I will always ask for Bobby Davis moving forward. All services at Infiniti are great but Bobby was pheanminal. I am horrible with name, but I will always ask for Bobby Davis moving forward. All services at Infiniti are great but Bobby was pheanminal. More
Service Center If you going to by an Infiniti I would highly recommend going see Bobby Davis if you would need to have any service at all. If you going to by an Infiniti I would highly recommend going see Bobby Davis if you would need to have any service at all. More
Every Service Department Should Run Like This! Chris was awesome from start to finish. Infiniti is lucky to have him. He even called me on his day off to give me an update on my car. I especially r Chris was awesome from start to finish. Infiniti is lucky to have him. He even called me on his day off to give me an update on my car. I especially remember when I dropped off my car how he focused on me and made me feel like I was the only customer in the dealership that day, even though that clearly wasn't the case. More
Best Service, Best Advisor As always, Nick is the best! We always have a good experience with Nick and Austin Infiniti. Between Troy Johnson, our sales person and Nicholas LeFe As always, Nick is the best! We always have a good experience with Nick and Austin Infiniti. Between Troy Johnson, our sales person and Nicholas LeFebvre, our service advisor the level of customer service we receive from them is outstanding. More