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Austin INFINITI

Austin, TX

Overview
Reviews
Vehicles
4.7
810 Reviews
Call Dealership (512) 220-0920
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8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

August 26, 2022

Exceptional service and attention to detail. Austin Infiniti service always goes above and beyond by under promising and over delivering. More

by InfinitiLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
Aug 26, 2022 -

Austin INFINITI responded

InfinitiLover, we are beaming with joy seeing that you are an INFINITI fan! Thank you for giving Dave the opportunity to provide an impeccable service experience. We'll be sure to convey your supportive words to him and he will be pleased to receive such nice feedback! We look forward to seeing you next time & thank you again for your generosity. :) - The Team at Austin INFINITI

August 19, 2022

Dave always does a good job when I come in for service. Gets me out as fast as possible More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
Aug 22, 2022 -

Austin INFINITI responded

Teresa, thank you for giving Dave the opportunity to provide an exceptional service experience! We're overjoyed to see this supportive feedback & we hope to have the chance to assist you again in the future. :) - The Team at Austin INFINITI

August 10, 2022

Buying an my QX60 was a great experience! Never felt presured. They are true pros. More

by Emily K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Woodbury, Mike Marsalis
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Aug 11, 2022 -

Austin INFINITI responded

Emily, it was a joy being able to assist you in finding a great new QX60! We're so happy that Dana and Mike were successful in delivering a seamless, comfortable, and stress-free buying experience for you. If there is anything you need down the road, we've got your back. Thanks so much, and congratulations on your sweet new ride! :) - The Team at Austin INFINITI

August 06, 2022

Dave and his team are Exceptional, ALWAYS! Dave is very knowledgeable and has a wonderful personal presence. More

by mrdanwms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
Aug 11, 2022 -

Austin INFINITI responded

Mrdanwms, thank you for taking a moment to come on here and show some support for Dave & the team! We really appreciate you coming to see us and the pleasure was all ours to assist. :) - The Team at Austin INFINITI

Aug 12, 2022 -

mrdanwms responded

5-Star service provided by Dave and his team!

August 02, 2022

Excellent, efficient sales process. Very professional from start to finance and after-sales help. Excellent experience. More

by Dan Casey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Dancy, Chris Corn
Report | Print
Aug 11, 2022 -

Austin INFINITI responded

Dan, we are overjoyed to see that your sales experience with Maurice and Chris was nothing short of perfection! They are both amazing and we will be sure to pass your kind sentiments along to them. Thank you so much for choosing us to assist you, and congratulations on your sweet new car! We really hope you are loving it. :) - The Team at Austin INFINITI

August 01, 2022

The staff there were so helpful and friendly. They made sure you were taken care of. Thank y’all! More

by Richard Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria , Maurice Dancy, John Fisher
Report | Print
Aug 11, 2022 -

Austin INFINITI responded

Richard, thank you for the friendly message! We'll be sure to commend our team for their outstanding work. If there is anything you need in the future, please do not hesitate to contact us anytime; we're always here for you! Congratulations on your new vehicle and welcome to the Austin INFINITI family. :) - The Team at Austin INFINITI

July 24, 2022

Dave always takes great care of me, and was able to give me a loaner car at the last minute. I so appreciate him and the team at Austin Infiniti. More

by MMBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
Jul 27, 2022 -

Austin INFINITI responded

MMBennett, we are so appreciative of your generosity and support! We love having amazing people like Dave on our team, and we will be sure to relay your kind words to him. Thank you for choosing us to service your vehicle, and please let us know if there is anything you need in the future! :) - The Team at Austin INFINITI

June 17, 2022

Unbelievable experience from sales to service this place is awesome!!! Allan in sales and Dave in service just amazing!! More

by Allan.dehoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks, Jeff Schneider, Tony Miano, Mike Marsalis, Lilia Aguero, Ben Vinger, Allan DeHoff
Report | Print
Jun 22, 2022 -

Austin INFINITI responded

Thanks so much for the positive feedback, Allan! We are overjoyed to see that you were 100% satisfied with the services provided by our team. :) - The Team at Austin INFINITI

May 27, 2022

I get my oil changes and other major vehicle services from Infiniti. I work with Dave in the service dept. and he is great! It's always a pleasure working with him. My experiences are always good and the More

by Jennifer G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Report | Print
May 27, 2022 -

Austin INFINITI responded

Jennifer, it's amazing to see that your visit with our service team was nothing short of perfection! Dave has been with us for over 20 years now and is very educated in his field. He is fantastic and we feel so lucky to have him! Thank you for the wonderful feedback, and please let us know the next time we can be of assistance. :) - The Team at Austin INFINITI

May 11, 2022

All of the people we came in contact with at Austin Infiniti were extremely helpful and professional. Stacy Solberg did an outstanding job of answering all of our questions and was instrumental in our More

by Sbrewer75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fisher, Luis Versalles, Stacy Solberg
Report | Print
May 11, 2022 -

Austin INFINITI responded

Sbrewer75, we are happy to hear that you had such a wonderful experience with Stacy and the rest of the team! I see that your review is at 4 stars, so I am curious to know what we could have improved upon during your visit. At your convenience, please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your experience. Thank you, and I hope to hear from you soon! :) - Timothy Shook, COO

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