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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

February 16, 2017

pleasing and smooth negotiation when buying a new car I had very good experience at Austin Infiniti when trading in my old car and buying a new QX50. The whole process is straightforward, no trick, and th More

by skating2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Christi, Stephanie, Dana Woodbury
Feb 26, 2017 -

Austin INFINITI responded

This is music to our ears! We want every customer's buying experience to be relaxed and enjoyable. Thank you so much for helping to spread the good word about our dealership and we look forward to seeing you on the service side. :) -The Team at Austin INFINITI

February 11, 2017

Always a pleasure! Dave has been my service specialist for years (through two Infiniti's). He is hands down the best and will factor in to my car buying decision as I l More

by Sold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 26, 2017 -

Austin INFINITI responded

We are delighted to hear you have had a superior experiences when visiting us. We're so happy to have Dave as he's an asset to our crew! We'll be sure to pass the compliments along to him. Thank you so much for the great review and we look forward to serving you next time. -The Team at Austin INFINITI

February 10, 2017

Great service by Chris We had great service from Chris Hamm our service consultant. He was very attentive and took great care of us. It was very nice to come back to our car More

by HielscherH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Feb 26, 2017 -

Austin INFINITI responded

Thank you so much for taking the time to write such a nice review. We'll be sure to pass the compliments along to Chris! We can't wait to have you back next time. :) -The Team at Austin INFINITI

February 07, 2017

Great first experience at Austin Infiniti This was my first experience at the Infiniti dealership and I was very impressed. Bobby Davis was friendly and informative though out the process. More

by Schank2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 26, 2017 -

Austin INFINITI responded

We're thrilled to hear that we successfully exceeded your expectations! It's our goal to make every service visit as pleasant and relaxed as possible. This is why we hire friendly, helpful service advisors like Bobby and provide extra amenities while you wait. :) Thank you for taking notice and we'll see you next time! -The Team at Austin INFINITI

February 06, 2017

Awesome job! Kenny and the technicians went beyond the call of duty to diagnose my electrical issue and took their time to explain what was wrong with my vehicle. More

by N Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza, Kenneth Collins
Feb 26, 2017 -

Austin INFINITI responded

Wow! It's so great to hear that Kenny and the team were able to exceed your expectations. We're thrilled to have successfully earned your business both now and in the future. :) Thanks for the great review and we'll see you next time! -The Team at Austin INFINITI

February 06, 2017

service Nick and other service personnel were excellent! Loaner car was very enjoyable and letting me know Infiniti has their vehicles user friendly. Great se More

by devin5104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Feb 26, 2017 -

Austin INFINITI responded

We greatly appreciate the kind review, Devin! We are even more delighted that we were able to be all that you expected us to be and more. We can't wait to serve you again. -The Team at Austin INFINITI

February 06, 2017

Quality, knowledgeable, prompt service Your service with Dave Hendricks is the reason I am not driving a Lexus. Chris Corn did an excellent job in the marketing department. I have owned More

by Clayton Cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Corn, Dave Henricks
Feb 26, 2017 -

Austin INFINITI responded

Wow, what a compliment, Clayton! Our goal is to be the leaders in the industry and have everyone walk out of our shop with the sense that they are part of our family. We appreciate you taking the time to write this review and look forward to serving you next time. -The Team at Austin INFINITI

February 06, 2017

Excellent Customer Service. Dave did an amazing job. Scheduling was easy. Dave was awesome and has always been with keeping me informed on what was going on and also recommending the right service that More

by Raghav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 26, 2017 -

Austin INFINITI responded

Thanks so much for the kind review, Raghav! We do our best to communicate timely and make only the necessary recommendations. Thank you for taking notice and we look forward to assisting you next time! -The Team at Austin INFINITI

February 04, 2017

Great Service! At one of my service visits, "Sweet vehicle" was written on the service sheet by the technician. I loved that the person working on my car had an app More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Feb 26, 2017 -

Austin INFINITI responded

We appreciate the kind words, BB! We work hard to earn the loyalty and trust of every customer and it's great to hear that Nick and the crew achieved that with your sweet vehicle. :) We look forward to seeing you back next time! -The Team at Austin INFINTI

January 26, 2017

Best Customer Service Always a good experience!! Always efficient!! Always on time!! Perfect lounge to wait in. I will buy another car from Infiniti, because of the excelle More

by DaisyLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Jan 30, 2017 -

Austin INFINITI responded

Wow, we're thrilled to read this review, Daisy! This is exactly what we hope to provide every customer who visits us; a friendly, timely, informed, and comfortable service visit. Thank you so much for taking the time to write us a review and we can't wait to see you back next time! -The Team at Austin INFINITI

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