Austin INFINITI

BEST in town! This is my top pick when it comes time to service my Infinity G35 for anything. I ALWAYS get top notch service & customer care. I lounged around once This is my top pick when it comes time to service my Infinity G35 for anything. I ALWAYS get top notch service & customer care. I lounged around once for an oil change & was pleasantly surprised at the professional & quality of the entire place. I would recommend this Infinity on Burnett Rd. Austin, TX. to anyone who admires a company that is true to their word. More

Makes you feel like a person, not bait for sharks! I knew very little about dealer (actually nothing other than location) but my wife wanted a specific car and they were the only game in town. I selec I knew very little about dealer (actually nothing other than location) but my wife wanted a specific car and they were the only game in town. I selected the vehicle online, sent them my details and trade information, requested only electronic responses (which they complied with), received a text from Anthony Raglin about the car, made the appointment, and made a deal without the usual xx that you expect when you buy a car. I specifically appreciated Anthony's use of technology to point out features, options, payments, and trade. Needless to say, I was blown away with how professional this whole experience was. More

Easy as 1, 2, and 3 Everyone I dealt with was professional, friendly, and very helpful. Everything went efficiently! I knew when my car would arrive at my home (valet s Everyone I dealt with was professional, friendly, and very helpful. Everything went efficiently! I knew when my car would arrive at my home (valet service). More

Maintenance Service I really appreciate that when I need to take my car in for maintenance, I can get a loaner car and get in and out of there with little/no hassle. My I really appreciate that when I need to take my car in for maintenance, I can get a loaner car and get in and out of there with little/no hassle. My car is six years old this year, so it's starting to rack up the maintenance needs. The guys are always honest with me about what I need to do now and what I can wait on, so I can spread out the cost if I need to. I also love that they wash my car before they give it back to me. Nice touch! More

Great customer service The service team is amazing. They service my car and washed it. They made sure I had everything I needed while I waited. Thanks for everything. The service team is amazing. They service my car and washed it. They made sure I had everything I needed while I waited. Thanks for everything. More

great service and people Dave answered the phone when I moved back to Austin and found the local infiniti dealership. That was a good day as I was very happy with my old deal Dave answered the phone when I moved back to Austin and found the local infiniti dealership. That was a good day as I was very happy with my old dealership in NJ where I had bought three cars over the years. Dave has been spot on and it's like I never moved. He is courteous, knowledgeable, and always has the right answer which is "I may not know and if I don't I will find out for you." Always has a friendly word and takes the time for just a little small talk. The rest of the service team is excellent as well friendly, efficient and fast. Thanks Dave More

pleasing and smooth negotiation when buying a new car I had very good experience at Austin Infiniti when trading in my old car and buying a new QX50. The whole process is straightforward, no trick, and th I had very good experience at Austin Infiniti when trading in my old car and buying a new QX50. The whole process is straightforward, no trick, and therefore was very pleasing. I am looking forward to enjoying their maintenance service which shall be top notch. More

Always a pleasure! Dave has been my service specialist for years (through two Infiniti's). He is hands down the best and will factor in to my car buying decision as I l Dave has been my service specialist for years (through two Infiniti's). He is hands down the best and will factor in to my car buying decision as I look at other brands. Losing Dave as my trusted specialist would be a big loss, and has swayed me to favor Infiniti in the past and will continue to do so in the future! More

Great service by Chris We had great service from Chris Hamm our service consultant. He was very attentive and took great care of us. It was very nice to come back to our car We had great service from Chris Hamm our service consultant. He was very attentive and took great care of us. It was very nice to come back to our car being washed. More

Great first experience at Austin Infiniti This was my first experience at the Infiniti dealership and I was very impressed. Bobby Davis was friendly and informative though out the process. This was my first experience at the Infiniti dealership and I was very impressed. Bobby Davis was friendly and informative though out the process. I actually enjoyed coming, I got coffee in the lounge, was able to spend time working on my computer and my car was fixed and washed. It was great! More