Austin INFINITI
Austin, TX
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2nd time leasing This is my 2nd lease from Infiniti. Tony Anthony was great to work with. He found the exact car I wanted & got me fixed up just fine. I'm happy with This is my 2nd lease from Infiniti. Tony Anthony was great to work with. He found the exact car I wanted & got me fixed up just fine. I'm happy with my QX60 & look forward to a great experience in future visits! Thanks for a smooth transition. More
Great Service Again Austin Infiniti Great service by the crew at Austin Infiniti. My service advisor, Bobby Davis is great. He kept me informed throughout the process and made it very ea Great service by the crew at Austin Infiniti. My service advisor, Bobby Davis is great. He kept me informed throughout the process and made it very easy for me to get in and out. He knew my son had baseball all day that Saturday and had my loaner car and paperwork waiting for me when I arrived. Talk about top notch concierge service. More
Great experience ! Service was great and prompt. All the details are explained to me before anything is done, and estimates were sent to me promptly. Everyone at the d Service was great and prompt. All the details are explained to me before anything is done, and estimates were sent to me promptly. Everyone at the dealership was very friendly. More
Wonderful! We were very pleased with our buying experience. From sales, to finance to management everyone provided too notch service. They all completely met our We were very pleased with our buying experience. From sales, to finance to management everyone provided too notch service. They all completely met our needs. Thank you so much for everything More
BEST in town! This is my top pick when it comes time to service my Infinity G35 for anything. I ALWAYS get top notch service & customer care. I lounged around once This is my top pick when it comes time to service my Infinity G35 for anything. I ALWAYS get top notch service & customer care. I lounged around once for an oil change & was pleasantly surprised at the professional & quality of the entire place. I would recommend this Infinity on Burnett Rd. Austin, TX. to anyone who admires a company that is true to their word. More
Makes you feel like a person, not bait for sharks! I knew very little about dealer (actually nothing other than location) but my wife wanted a specific car and they were the only game in town. I selec I knew very little about dealer (actually nothing other than location) but my wife wanted a specific car and they were the only game in town. I selected the vehicle online, sent them my details and trade information, requested only electronic responses (which they complied with), received a text from Anthony Raglin about the car, made the appointment, and made a deal without the usual xx that you expect when you buy a car. I specifically appreciated Anthony's use of technology to point out features, options, payments, and trade. Needless to say, I was blown away with how professional this whole experience was. More
Easy as 1, 2, and 3 Everyone I dealt with was professional, friendly, and very helpful. Everything went efficiently! I knew when my car would arrive at my home (valet s Everyone I dealt with was professional, friendly, and very helpful. Everything went efficiently! I knew when my car would arrive at my home (valet service). More
Maintenance Service I really appreciate that when I need to take my car in for maintenance, I can get a loaner car and get in and out of there with little/no hassle. My I really appreciate that when I need to take my car in for maintenance, I can get a loaner car and get in and out of there with little/no hassle. My car is six years old this year, so it's starting to rack up the maintenance needs. The guys are always honest with me about what I need to do now and what I can wait on, so I can spread out the cost if I need to. I also love that they wash my car before they give it back to me. Nice touch! More
Great customer service The service team is amazing. They service my car and washed it. They made sure I had everything I needed while I waited. Thanks for everything. The service team is amazing. They service my car and washed it. They made sure I had everything I needed while I waited. Thanks for everything. More
great service and people Dave answered the phone when I moved back to Austin and found the local infiniti dealership. That was a good day as I was very happy with my old deal Dave answered the phone when I moved back to Austin and found the local infiniti dealership. That was a good day as I was very happy with my old dealership in NJ where I had bought three cars over the years. Dave has been spot on and it's like I never moved. He is courteous, knowledgeable, and always has the right answer which is "I may not know and if I don't I will find out for you." Always has a friendly word and takes the time for just a little small talk. The rest of the service team is excellent as well friendly, efficient and fast. Thanks Dave More