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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

March 04, 2017

2nd time leasing This is my 2nd lease from Infiniti. Tony Anthony was great to work with. He found the exact car I wanted & got me fixed up just fine. I'm happy with More

by Moon,Teri10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony
Mar 09, 2017 -

Austin INFINITI responded

Congratulations on getting the car you've been wanting, Teri! We're so glad to hear that you're visit was pleasant and that you're enjoying the vehicle. It's because of the amazing support of customers like you that we are driven to deliver the best possible service. We look forward to continuing to serve you and wish you the very best. -The Team at Austin INFINITI

March 02, 2017

Great Service Again Austin Infiniti Great service by the crew at Austin Infiniti. My service advisor, Bobby Davis is great. He kept me informed throughout the process and made it very ea More

by TheValle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Mar 09, 2017 -

Austin INFINITI responded

We are so appreciative of the kind words. From the start, we've always made it a priority to hire a talented staff who are passionate about exceeding our customer's expectation. We can't thank you enough for taking notice and sharing your experience! We look forward to serving you next time. :) -The Team at Austin INFINITI

February 23, 2017

Great experience ! Service was great and prompt. All the details are explained to me before anything is done, and estimates were sent to me promptly. Everyone at the d More

by tck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Feb 26, 2017 -

Austin INFINITI responded

We work hard to earn the respect of every customer by providing straight forward recommendations and pricing, just as your experienced. Thank you so much for taking notice and writing us a great review. We can't wait to see you back next time! -The Team at Austin INFINITI

February 23, 2017

Wonderful! We were very pleased with our buying experience. From sales, to finance to management everyone provided too notch service. They all completely met our More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was professional and polite, Dana Woodbury
Feb 26, 2017 -

Austin INFINITI responded

Ashley, thank you so much for the kind review! We do our best to provide this same top-notch customer service to every customer who visits us. It's great to hear that we surpassed your expectations. :) We hope to see you again in the future and wish you all the best! -The Team at Austin INFINITI

February 21, 2017

BEST in town! This is my top pick when it comes time to service my Infinity G35 for anything. I ALWAYS get top notch service & customer care. I lounged around once More

by JMAN2099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff, Bobby Davis
Feb 26, 2017 -

Austin INFINITI responded

We are so glad you found us to be a strong option among many excellent businesses in town. It is indeed our goal to be the best in the market and through our hard work earn the loyalty and love of every single customer, just like yourself! Thank you so much for the compliments and the review. We look forward to serving you next time! -The Team at Austin INFINITI

February 19, 2017

Makes you feel like a person, not bait for sharks! I knew very little about dealer (actually nothing other than location) but my wife wanted a specific car and they were the only game in town. I selec More

by InfinitiFan2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin
Feb 26, 2017 -

Austin INFINITI responded

This review is music to our ears! Every customer has different needs and desires; our team is trained to adapt and created a tailored experience for each customer. We greatly appreciate you taking the time to share your story in the form on a review! We'll be sure to pass the compliments along to Anthony. Happy cruising to you and your wife and we hope to see you again in the future. :) -The Team at Austin INFINITI

February 18, 2017

Easy as 1, 2, and 3 Everyone I dealt with was professional, friendly, and very helpful. Everything went efficiently! I knew when my car would arrive at my home (valet s More

by G'Town2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman with the valet service was outstanding!, Mark Bailey, Kenneth Collins
Feb 26, 2017 -

Austin INFINITI responded

We appreciate that you took the time to write us great review! We work hard each day to surpass the expectations of our customers and we love hearing experiences likes yours. :) -The Team at Austin INFINITI

February 17, 2017

Maintenance Service I really appreciate that when I need to take my car in for maintenance, I can get a loaner car and get in and out of there with little/no hassle. My More

by AndiFX35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Feb 26, 2017 -

Austin INFINITI responded

And we really appreciate great customers like yourself, Andi. :) We're worked hard to earn the trust of our customers by providing a straight forward and pleasant service experience. It's great to hear that our efforts have not gone unnoticed! We look forward to seeing you next time and wish you the best. -The Team at Austin INFINITI

February 17, 2017

Great customer service The service team is amazing. They service my car and washed it. They made sure I had everything I needed while I waited. Thanks for everything. More

by Rwjblessing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 26, 2017 -

Austin INFINITI responded

That's what we're here for! :) We want our customers to feel at eased and relaxed during every service visit. Thanks to you for taking the time to write us a review and happy cruising! -The Team at Austin INFINITI

February 16, 2017

great service and people Dave answered the phone when I moved back to Austin and found the local infiniti dealership. That was a good day as I was very happy with my old deal More

by John Birotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 26, 2017 -

Austin INFINITI responded

We're glad that we could provide such a seamless transition for you, John. Our entire team is constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. It's great to hear that Dave has achieved this; he is a great addition to our crew! We look forward to seeing you again in the future and until then, happy cruising. -The Team at Austin INFINITI

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