Austin INFINITI

Tony and Jesse worked tirelessly to make me happy! Tony and Jesse were amazing to work with during this process. They went above and beyond to make me happy and I always felt like they were happy to he Tony and Jesse were amazing to work with during this process. They went above and beyond to make me happy and I always felt like they were happy to help me when I know I wasn't easy. More

Smooth Sale Austin Infiniti provided me with a smooth and virtually hassle free car buying experience. Danny was so helpful and kind. I always dread car shoppin Austin Infiniti provided me with a smooth and virtually hassle free car buying experience. Danny was so helpful and kind. I always dread car shopping, but this time was amazing and so smooth. Thank you! More

Easy, no hassle, great customer service from start to finish This is my 2nd vehicle with infinity! I have been completely happy with the purchase experience, the maintenance and the overall care after the sale. This is my 2nd vehicle with infinity! I have been completely happy with the purchase experience, the maintenance and the overall care after the sale. As long as this level of customer service is given I will continue to be a loyal customer Austin Infinity. More

Well Organized and Smooth Sale The sale of my QX30 went very well. They provide a good salesman, Troy. The electronics & controls explanation and features were good albeit informa The sale of my QX30 went very well. They provide a good salesman, Troy. The electronics & controls explanation and features were good albeit information overload on my part. The finance part was good although I paid cash. The COSTCO Vehicle Purchasing Program also worked well. It saved me money. All in all no complaints. More

Brad is awesome Brad Rowland did a great job assisting me with the purchase of my Honda. He was very helpful and courteous. I would recommend him to friends and famil Brad Rowland did a great job assisting me with the purchase of my Honda. He was very helpful and courteous. I would recommend him to friends and family More

Worth the drive Howard Shaw, Stephanie & Laura, and Stephanie (in finance) did a phenomenal job. My car buying experience was exceptional from arrival to departure i Howard Shaw, Stephanie & Laura, and Stephanie (in finance) did a phenomenal job. My car buying experience was exceptional from arrival to departure in my beautiful new car. I live 95 miles away and although there is a local dearlership I was impressed with the customer service and personalized attention fron the staff of Austin Infiniti! More

Great experience Excellent care and service. I love the customer waiting area. Very kind to my 3 year old grandson during our wait. Work done on time and at price Excellent care and service. I love the customer waiting area. Very kind to my 3 year old grandson during our wait. Work done on time and at price More

Service Great job to the entire Infiniti Services Team. My car was brought in a week earlier than my scheduled appointment and my car had everything serviced Great job to the entire Infiniti Services Team. My car was brought in a week earlier than my scheduled appointment and my car had everything serviced during a very busy day in less than 3 hours (new brakes, steering fluid flush, and a new seat cover). Thank you! BK More

Great service! I always trust Infinity with the service of my car. Bobby is great, and he always keeps me up to date. They also have great prices on tires. You know I always trust Infinity with the service of my car. Bobby is great, and he always keeps me up to date. They also have great prices on tires. You know they are going to do things right. I never feel like they are looking for things to add onto the bill. More

Excellent service I brought my JX 35 in for routine service without an appointment. There was a piece of loose trim that needed attention and there was a recall that n I brought my JX 35 in for routine service without an appointment. There was a piece of loose trim that needed attention and there was a recall that needed tending to as well. After about 15 minutes Nick, the Service agent found me and explained that the recall would involve more work than expected, that the service would take bout three hours, and offered me a loaner car. I declined the loaner and waited for the work to be completed. In exactly three hours my car was ready, the trim had been replaced, the routine service which included tire rotation was completed and the recall issue fixed (about $1400.00 for parts and labor for the recall), my car was clean and my bill was less than $100. I am a happy Infinity owner! More