
Austin INFINITI
Austin, TX
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No nonsense top notch service Took my car in for standard maintenance. Greeted and checked in very friendly and professionally. i was given a private office so that I could study w Took my car in for standard maintenance. Greeted and checked in very friendly and professionally. i was given a private office so that I could study while I waited, which was very minimal. More
Great service . Staff was very helpful and polite. The process was very efficient and I had minimal wait time. Bobby was vey nice and he made sure I was taken car . Staff was very helpful and polite. The process was very efficient and I had minimal wait time. Bobby was vey nice and he made sure I was taken care of. If at any point he was assisting another customer other service advisors quickly jumped in to get me taken care of. More
Great service by Dave Dave is always super helpful and considerate of my time. He makes the process fast efficient and complete. He makes sure I have a loaner when needed a Dave is always super helpful and considerate of my time. He makes the process fast efficient and complete. He makes sure I have a loaner when needed and calls with updates More
Dropped off with a problem that didn't have a clear solution Nick was able to evaluate a problem that was hard to articulate and had it fixed all in 1 day. My car is 100% and ready for summer vacation. Nick was able to evaluate a problem that was hard to articulate and had it fixed all in 1 day. My car is 100% and ready for summer vacation. More
AC repair My AC failed, which is mission critical this time of year. I had a loaner and the AC was fixed in one day. Bobby Davis and the rest of the service st My AC failed, which is mission critical this time of year. I had a loaner and the AC was fixed in one day. Bobby Davis and the rest of the service staff provided good service as usual. More
Friendly and helpful Rachel, in scheduling, was very helpful over the phone and in getting an appointment at the time and day that I needed to have my car serviced, as I a Rachel, in scheduling, was very helpful over the phone and in getting an appointment at the time and day that I needed to have my car serviced, as I am from out of town. Also, she made sure I had a loaner car so that I would be able to attend a meeting in Austin while my vehicle was being serviced. Bobby Davis sent me a text and email to let me know what services my vehicle required and to ask for authorization to perform the services. More
Great service as usual Dave treated me well as usual. Service took about the amount of time he predicted, and he recommended a few services that may need to be done in a co Dave treated me well as usual. Service took about the amount of time he predicted, and he recommended a few services that may need to be done in a couple of months. My QX60 was clean and ready to go on time. More
awesome Dave is an amazing man. He is always helpful and consistent. Very though at what he does and help you make decisions that are best for your vehicle. Dave is an amazing man. He is always helpful and consistent. Very though at what he does and help you make decisions that are best for your vehicle. More
Great experience with Austin Infiniti Wonderful dealership facility, knowledgeable sales and finance staff -- just for starters. Our experience in purchasing a new vehicle at Austin Infin Wonderful dealership facility, knowledgeable sales and finance staff -- just for starters. Our experience in purchasing a new vehicle at Austin Infiniti was excellent. We were very impressed with everyone we encountered. More
Quick, easy, respectful service Super smart service team with metrics-based assessments to help customers with decision making about important services. Friendly service team, easy d Super smart service team with metrics-based assessments to help customers with decision making about important services. Friendly service team, easy drop off, and great communication. What else can you ask for? More