Back

Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

Directions

By Type

Showing 816 reviews

May 22, 2017

No nonsense top notch service Took my car in for standard maintenance. Greeted and checked in very friendly and professionally. i was given a private office so that I could study w More

by Ava2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 27, 2017 -

Austin INFINITI responded

We're glad that we could have the opportunity to assist you, Ava, and even happier to know that we made a great impression. We want everyone to feel welcomed and at ease during their visit. Thank you for taking the time to write a review about your experience and we look forward you serving you next time! -The Team at Austin INFINITI

May 20, 2017

Great service . Staff was very helpful and polite. The process was very efficient and I had minimal wait time. Bobby was vey nice and he made sure I was taken car More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 27, 2017 -

Austin INFINITI responded

Thank you so much for taking a few moments to let us know how we are doing, Randy. We believe that business is all about people and the greatest compliments we can receive are those that highlight our staff's commitment to deliver the best possible service. We look forward to serving you again next time. -The Team at Austin INFINITI

May 18, 2017

Great service by Dave Dave is always super helpful and considerate of my time. He makes the process fast efficient and complete. He makes sure I have a loaner when needed a More

by Tori Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony is the best sales person, Dave Henricks
May 28, 2017 -

Austin INFINITI responded

We love to read reviews like yours, Tori. It's our mission to exceed every customer's expectation and we appreciate you taking notice! If there's anything we can help with in the future, don't hesitate to let us know. -The Team at Austin INFINITI

May 17, 2017

Dropped off with a problem that didn't have a clear solution Nick was able to evaluate a problem that was hard to articulate and had it fixed all in 1 day. My car is 100% and ready for summer vacation. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
May 27, 2017 -

Austin INFINITI responded

It's great to hear that you and your vehicle are ready for summer! We know that you have options and are very honored that you selected us and proud to have served you. Don't hesitate to let us know if there's anything else we can help with. :) -The Team at Austin INFINITI

May 16, 2017

AC repair My AC failed, which is mission critical this time of year. I had a loaner and the AC was fixed in one day. Bobby Davis and the rest of the service st More

by Kant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 27, 2017 -

Austin INFINITI responded

We appreciate the kind words, Kant, and are glad that we could help you out so swiftly. We understand that having working a air conditioner in critical this time of year! If there's anything else we can help with, please let us know. -The Team at Austin INFINITI

May 11, 2017

Friendly and helpful Rachel, in scheduling, was very helpful over the phone and in getting an appointment at the time and day that I needed to have my car serviced, as I a More

by Jose@AustinInfinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 28, 2017 -

Austin INFINITI responded

Thank you so much for taking the time to write such a nice review and share your experience, Jose. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We'll be sure to pass the kind words along to Rachel and Bobby. Take care! -The Team at Austin INFINITI

May 05, 2017

Great service as usual Dave treated me well as usual. Service took about the amount of time he predicted, and he recommended a few services that may need to be done in a co More

by ken57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 28, 2017 -

Austin INFINITI responded

We really appreciate that you took the time to share details about your visit to our dealership, Ken. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We look forward to seeing you again in the future and wish you all the best! -The Team at Austin INFINITI

April 28, 2017

awesome Dave is an amazing man. He is always helpful and consistent. Very though at what he does and help you make decisions that are best for your vehicle. More

by elvisandjanice2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 28, 2017 -

Austin INFINITI responded

We're grateful for the kind words! Our staff is trained to deliver the highest quality experience to every customer on every visit. Thanks for taking notice. :) We wish you the best. -The Team at Austin INFINITI

April 17, 2017

Great experience with Austin Infiniti Wonderful dealership facility, knowledgeable sales and finance staff -- just for starters. Our experience in purchasing a new vehicle at Austin Infin More

by JarrettFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bowles, Maurice Dancy
May 28, 2017 -

Austin INFINITI responded

Compliments like this about our staff make us smile from ear to ear. We appreciate you taking the time to share your experience! Congratulations on the purchase and happy cruising. -The Team at Austin INFINITI

April 16, 2017

Quick, easy, respectful service Super smart service team with metrics-based assessments to help customers with decision making about important services. Friendly service team, easy d More

by drwiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 28, 2017 -

Austin INFINITI responded

We want every customer to feel comfortable and informed about their vehicle's repairs. With safety in mind, we help our customer understand when repairs are needed immediately and which can wait, which we find our customers appreciate, just like yourself! Thank you for taking notice and we look forward to assisting you next time. -The Team at Austin INFINITI

...
63
...