
Austin INFINITI
Austin, TX
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Fast, knowledgeable, courteous. My car started acting up unexpectedly so I had no appointment. Chris was great in getting it in and out quickly. I normally don't like to wait but th My car started acting up unexpectedly so I had no appointment. Chris was great in getting it in and out quickly. I normally don't like to wait but the lounge area made it a pleasant experience. More
QX60 15K mile Service Picked our QX60 at our home (pre-paid maintenance program), provided same model loaner, completed 15K mile service and returned our vehicle cleaned in Picked our QX60 at our home (pre-paid maintenance program), provided same model loaner, completed 15K mile service and returned our vehicle cleaned inside & outside. More
Fantastic service manager Dave Provided fantastic service. Explained the problem and delivered the vehicle as promised. Dave provided periodic update and had the car ready washed as Provided fantastic service. Explained the problem and delivered the vehicle as promised. Dave provided periodic update and had the car ready washed as originally promised. More
Two recalls They took care of car while I waited a short time. Coffee and cookies available. TV and wifi kept me busy and I was out of there! Thanks! They took care of car while I waited a short time. Coffee and cookies available. TV and wifi kept me busy and I was out of there! Thanks! More
Service review I like having Kenny Collins as my designated service advisor. He is thorough, polite, reviews all of the service that was done to my JX35. I like having Kenny Collins as my designated service advisor. He is thorough, polite, reviews all of the service that was done to my JX35. More
First Class Austin Infiniti Service is always first class. They provide you with an equal loaner car, complete all the work in a timely manner with great communi Austin Infiniti Service is always first class. They provide you with an equal loaner car, complete all the work in a timely manner with great communication along the way and always give me my car back cleaner than when I gave it to them! Even once my warranty is up I will continue to take my Infiniti to them for all my service needs! Austin Infiniti Service is the benchmark for all Service departments to live up to. We have had a Mercedes, Porsche, Jaguar, you name it and none can compare. More
Excellent Great service. Always timely and complete . Good price. I always get the best service at Austin Infiniti. Nick keeps my car in top shape. I have Great service. Always timely and complete . Good price. I always get the best service at Austin Infiniti. Nick keeps my car in top shape. I have nothing to complain about. More
Great service My Service Representative-Mr. Dave Hendricks has been outstanding each and every time I have been in Infinity in Austin, TX. When he has given me a c My Service Representative-Mr. Dave Hendricks has been outstanding each and every time I have been in Infinity in Austin, TX. When he has given me a cost it is that cost or in some cases less. The time to get the work done has been right on the time I was given. The entire team there in service has been professional and very customer friendly and ready to help anyone that walks or drives up. Much appreciated! More
Great service as always! My service rep was on vacation but his replacement was equally experienced, professional and very nice. Service was performed quickly and they washed My service rep was on vacation but his replacement was equally experienced, professional and very nice. Service was performed quickly and they washed my car. More
All 100% Came in for an oil change and was ready pretty dang quick. Also my first visit post Steve. Monte is as close as I’ll get and he did a great job. See y Came in for an oil change and was ready pretty dang quick. Also my first visit post Steve. Monte is as close as I’ll get and he did a great job. See y’all in 3750 miles! More