
Austin INFINITI
Austin, TX
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Best "net" sales price. I was trading in our 2014 QX80 for a new model. I contacted every Infiniti dealership in Texas and received the best "net" sales price from Austin In I was trading in our 2014 QX80 for a new model. I contacted every Infiniti dealership in Texas and received the best "net" sales price from Austin Infiniti. The sales consultant I corresponded with was professional and aggressive, but never overbearing. The staff at the dealership was wonderful. I will contact them again when the need for another new vehicle pops up. More
Love my QX50 new car Knowledgeable and friendly sales. Started searching months before actual purchase. Joe Morales stayed in touch and also offered suggestion. Originally Knowledgeable and friendly sales. Started searching months before actual purchase. Joe Morales stayed in touch and also offered suggestion. Originally we looked at a different model and Joe offered the QX50 after listening to my wants and needs. More
Best sales experience These guys rock! Looking for an Infiniti, look no further. Not only is the sales department first class but the service is unparalleled as well. Th These guys rock! Looking for an Infiniti, look no further. Not only is the sales department first class but the service is unparalleled as well. Thanks Patricia and Austin Infiniti for a great experience. More
Stellar experience I am so impressed with Austin Infiniti. Never once did we feel any pressure to purchase. These cars speak for themselves. Joe was extremely helpfu I am so impressed with Austin Infiniti. Never once did we feel any pressure to purchase. These cars speak for themselves. Joe was extremely helpful and friendly. Will purchase there again for sure. More
Premium dealership...Product, sales and service. Always a first class experience. The Infiniti product is top tier, but it is the ease and quality professional service that keeps me buying Infiniti t Always a first class experience. The Infiniti product is top tier, but it is the ease and quality professional service that keeps me buying Infiniti through the years. I'm in my 14th year of owning Infiniti cars. I currently own a 2015 Q70S. Monte Reger and Dave Henricks always take great care of me and my cars. More
Confident with Service Recommendations I am always confident that Dave , my service contact, will always find a way to resolve my problem as efficiently as possible. I count on his recommen I am always confident that Dave , my service contact, will always find a way to resolve my problem as efficiently as possible. I count on his recommendations and trust his judgement. I was going to purchase tires from a tire store but after discussing with Dave, I purchased from Infinity. More
good customer service I don't usually review, but I was particularly pleased with Jeff's customer service. I usually have a different service rep, but apparently he was to I don't usually review, but I was particularly pleased with Jeff's customer service. I usually have a different service rep, but apparently he was too busy so Jeff stepped up and offered to help. I just noticed a little more effort and much better attitude. and therefore had a substantially better experience than usual. So that's why I'm happy to provide this review. I would suggest the other advisors look to Jeff as an example of how to treat their customers. Thanks More
Excellent and hassle free. Very good dealership...the employees were courteous and professional. The buying process was quick and easy. We were in and out of the dealership quic Very good dealership...the employees were courteous and professional. The buying process was quick and easy. We were in and out of the dealership quickly. More
Customer Service Excellent customer service, Very informative & they keep you in the loop on whats going on with the vehicle. I've dealt with other dealerships & it wa Excellent customer service, Very informative & they keep you in the loop on whats going on with the vehicle. I've dealt with other dealerships & it was always a hassle & very time consuming. So Infinty blows the other competition out of the water, They provided us with a great loaner car aswell. More
Super Service My wife and I have bought 5 Infinities over the last 12 years. Last year we moved to Austin and have had Kenny Collins advising us on our service need My wife and I have bought 5 Infinities over the last 12 years. Last year we moved to Austin and have had Kenny Collins advising us on our service needs at Austin Infiniti. And time and time again; Kenny has provided us with super service. He is what helps keep Infiniti ahead of the pack. Thank you More