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Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

August 01, 2017

Best "net" sales price. I was trading in our 2014 QX80 for a new model. I contacted every Infiniti dealership in Texas and received the best "net" sales price from Austin In More

by willie
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin, Stephanie Auld, Michelle Colton
Aug 14, 2017 -

Austin INFINITI responded

We appreciate the review, Willie! We're glad to hear that we could not only be best the economical choice but also provide a seamless and thorough sales experience. Happy cruising in your new set of wheels and we'll be here for you when you need us next time. :) -The Team at Austin INFINITI

August 01, 2017

Love my QX50 new car Knowledgeable and friendly sales. Started searching months before actual purchase. Joe Morales stayed in touch and also offered suggestion. Originally More

by Along12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Black, Dave Henricks, Joe Morales, Stephanie Auld
Aug 14, 2017 -

Austin INFINITI responded

It's our goal to assist each customer to the best of our ability in their vehicle search. Our team is trained to know the product and make suggestions so that each customer can make an informed decision, just as you experienced with Joe. :) Thank you so much for the review and we wish you the very best. -The Team at Austin INFINITI

July 31, 2017

Best sales experience These guys rock! Looking for an Infiniti, look no further. Not only is the sales department first class but the service is unparalleled as well. Th More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bailey, Bobby Davis, Patricia Van Sickle
Aug 14, 2017 -

Austin INFINITI responded

We're glad to hear that your visit was everything you needed! Thank you for the kind words and helping spread the good word about our dealership and employees. :) -The Team at Austin INFINITI

July 31, 2017

Stellar experience I am so impressed with Austin Infiniti. Never once did we feel any pressure to purchase. These cars speak for themselves. Joe was extremely helpfu More

by Atxdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wanken, Joe Nichols
Aug 14, 2017 -

Austin INFINITI responded

We aim to please, Dave. :) Thank you for the compliments and the great review! We're always here to help and look forward to seeing you next time. -The Team at Austin INFINITI

July 31, 2017

Premium dealership...Product, sales and service. Always a first class experience. The Infiniti product is top tier, but it is the ease and quality professional service that keeps me buying Infiniti t More

by AdVerve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Aug 14, 2017 -

Austin INFINITI responded

Thank you so much for the review! We believe the only way for us to deliver first class products and experiences is by knowing what our customers love best and that can only be achieved through feedback like yours. We appreciate your support and business over the years and look forward to assisting you for many years to come! -The Team at Austin INFINITI

July 30, 2017

Confident with Service Recommendations I am always confident that Dave , my service contact, will always find a way to resolve my problem as efficiently as possible. I count on his recommen More

by Infinity Fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Aug 14, 2017 -

Austin INFINITI responded

We appreciate the kind words and we're glad to hear that Dave has been able to help out efficiently in your time of need! We work hard to build relationships with each customer like yourself so that you know that we're always here for you with your best interests in mind. Thank you so much for the review! -The Team at Austin INFINITI

July 28, 2017

good customer service I don't usually review, but I was particularly pleased with Jeff's customer service. I usually have a different service rep, but apparently he was to More

by InfiniteDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith
Jul 29, 2017 -

Austin INFINITI responded

We appreciate you taking the time to write a review about your experience. We're so glad to hear that you connected with a Service Advisor like Jeff who better meets your expectations. We look forward to seeing you next time and wish you the best. -The Team at Austin INFINITI

July 26, 2017

Excellent and hassle free. Very good dealership...the employees were courteous and professional. The buying process was quick and easy. We were in and out of the dealership quic More

by T. Horne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Winters, Chris Wanken, Kristi Freitag
Jul 28, 2017 -

Austin INFINITI responded

So glad to hear everything went smoothly. Thanks for the compliments and congratulations on the new vehicle! -The Team at Austin INFINITI

July 24, 2017

Customer Service Excellent customer service, Very informative & they keep you in the loop on whats going on with the vehicle. I've dealt with other dealerships & it wa More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Garcia
Jul 26, 2017 -

Austin INFINITI responded

We love reading reviews like yours, Gabe. Our team is laser focused on providing first class customer service to earn our customer trust and respect. Thanks so much for the great review! We can't wait to assist you next time you need us. -The Team at Austin INFINITI

July 23, 2017

Super Service My wife and I have bought 5 Infinities over the last 12 years. Last year we moved to Austin and have had Kenny Collins advising us on our service need More

by Kevin Starr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Jul 26, 2017 -

Austin INFINITI responded

Thanks so much for helping to spread the good word about our team, Kevin! Kenny is an awesome Service Advisor and we're thrilled to have him at our dealership. We look forward to serving you next time. -The Team at Austin INFINITI

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