Austin INFINITI

Customers are Priority-One I wanted to say that our experience with Austin Infiniti was about the best that we have ever had purchasing a car! We did a pre-approved through Ca I wanted to say that our experience with Austin Infiniti was about the best that we have ever had purchasing a car! We did a pre-approved through Capital Car Navigator for a car we wanted and and saw that Infinity was a preferred dealership. We used TrueCar to get a bid and we were called within two minutes by the dealership representative. Juan Lujan assisted us through a quick and painless process which took less than 2 hours our first day (including the test drive), and just so we didn't have to wait a couple more hours to speak with financing (there were some people ahead of us), he made an appointment for us to come in the next day to finish the process. Juan answered all of our questions and gave us first-class treatment. He had noticed that the owner's manual was somewhat ragged looking when he was getting the car ready and so he took the initiative to order a new one and will have it sent to us. That was a really nice surprise which shows his commitment to excellence. Our car was detailed and a full tank of gas when we came in to sign the papers. The staff of Austin Infinity made sure that an open recall was fixed, and even found an unlisted recall which was also fixed for us. Signing the papers was quick and in less than an hour and a half we were driving our new(ish) used car. More

Professional environment, no high-pressure sales tactics I have purchased several vehicles through Continental Auto Group dealers and the experience has been great every time. Austin Infiniti was no exceptio I have purchased several vehicles through Continental Auto Group dealers and the experience has been great every time. Austin Infiniti was no exception. The staff is very professional and I never felt like I was being pressured. PJ and Kristi were awesome. More

Great Experience at Austin Infiniti with Nick Lefebrve! I've been a customer of Austin Infiniti with Nick Lefebrve for over 10 years. Nick is extremely professional, very responsive, really knowledgeable, a I've been a customer of Austin Infiniti with Nick Lefebrve for over 10 years. Nick is extremely professional, very responsive, really knowledgeable, and an all-around nice guy. He has helped me to solve all sorts of problems, both large and small, over the years in a time and cost-effective way. I very much appreciate all of his help and have great confidence in working with him. More

Excellent! So happy to have Monti Reger back at the dealership. He is pleasant and a complete professional. My husband and I really missed him when he was not So happy to have Monti Reger back at the dealership. He is pleasant and a complete professional. My husband and I really missed him when he was not there and went from one consultant to the next but I am happy to be back with Monti. Thank you! More

Nick Lefebrve is THE BEST Service Adviser! Great service! I always trust Nick:he is extremely knowledgeable, responsive, customer focused, and scrupulously honest. The outstanding service provi Great service! I always trust Nick:he is extremely knowledgeable, responsive, customer focused, and scrupulously honest. The outstanding service provided by Nick and team will influence the next cr we buy More

Excellent service Thank you for your your continued excellent customer service! Enjoy working with Chris and the team. Highly recommend the service team at Infinity! Thank you for your your continued excellent customer service! Enjoy working with Chris and the team. Highly recommend the service team at Infinity! Thank you. More

Always the best service. Always. Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this depa Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this department with. I highly recommend. More

Gasket replacement Replaced both linking gaskets. Staff was professional and friendly. Appreciate the quality of work done as well as leaving my vehicle in such good con Replaced both linking gaskets. Staff was professional and friendly. Appreciate the quality of work done as well as leaving my vehicle in such good condition. More

Great service with no pressure to buy! Got a great price for the car I wanted. Anthony kept in contact with me and made sure I was happy with the car and the whole process Got a great price for the car I wanted. Anthony kept in contact with me and made sure I was happy with the car and the whole process More

Bobby Davis He is the best Service person I have dealt with as a Service person. He listens to everything I say and also makes sure I get a loaner vehicle and as He is the best Service person I have dealt with as a Service person. He listens to everything I say and also makes sure I get a loaner vehicle and asks me about my schedule. He is professional, friendly and someone I can rely on for sure. More