Austin INFINITI
Austin, TX
Filter Reviews by Keyword
By Type
Showing 808 reviews
Convenient and reliable It is easy to make a appointment by phone. Most of them who work there are kind and trustworthy. Also it was very comfortable to wait for the servic It is easy to make a appointment by phone. Most of them who work there are kind and trustworthy. Also it was very comfortable to wait for the servicie to finish. More
Right vehicle, excellent service Joe Morales, our sales representative, is a good listener-understood our requirements and worked to exceed our expectations. Very personable. Both Joe Morales, our sales representative, is a good listener-understood our requirements and worked to exceed our expectations. Very personable. Both Laura and Stephanie were very professional. Excellent straight forward business approach. More
Great Service All Around I appreciated the personal service from sales, to car orientation, to financial assistance! Love the people at Austin Infiniti! Thanks for my new Infi I appreciated the personal service from sales, to car orientation, to financial assistance! Love the people at Austin Infiniti! Thanks for my new Infiniti QX 50! More
New Car Purchase Our salesman Tony Anthony was a true professional. We were able to make a deal on the phone in less than 30 minutes. When I called I definetly got the Our salesman Tony Anthony was a true professional. We were able to make a deal on the phone in less than 30 minutes. When I called I definetly got the right guy. I am more than satisfied. More
Fantastic buying experience! The folks at Austin INFINITI get it! Unlike most dealerships that front load you with pleasantries and then disappear before the ink dries on the cont The folks at Austin INFINITI get it! Unlike most dealerships that front load you with pleasantries and then disappear before the ink dries on the contract the team at Austin Infiniti seemed equally as interested in building a long term relationship. Our sales consultant Joe Morales was outstanding. He genuinely seems to enjoy his job and it shows. He is 100% customer focused going above and beyond every step of the way. The whole transaction was smooth. We traded some emails, spoke on the phone and were on our way to take delivery. Probably one of "the best car buying experience" I've ever had. Many thanks to Joe Morales, Chris Wanken and Kristi Freitag for the GREAT customer service and job well done. More
Install remote starter on Q70L Outstanding service everytime I come in the shop, they made sure I was taken care of. I was given fast service that makes you feel welcome at all time Outstanding service everytime I come in the shop, they made sure I was taken care of. I was given fast service that makes you feel welcome at all times. More
PURCHASE-EXCELLENT CUSTOMER SERVICE We are beyond satisfied with our purchase and experience at Austin Infiniti. From beginning to end the process was easy. Joe D Morales made sure he to We are beyond satisfied with our purchase and experience at Austin Infiniti. From beginning to end the process was easy. Joe D Morales made sure he took good care of us. I have dealt with many Sale Employees due to the field that i am in, but no one compares to him. he is AMAZING!!We are so thankful for Joe, John, Kristi and Stephanie for taking great care of us and for allowing us to feel like family. :) Thank you all! More
Service appt I love dealing with Monte every time! He's always helpful and service is done in a timely manner. Austin Infiniti is the only dealership I have ever b I love dealing with Monte every time! He's always helpful and service is done in a timely manner. Austin Infiniti is the only dealership I have ever been this pleased with. More
Excellent service from start to finish The dealership as a whole was extremely well run and the staff was always attentive and very helpful. PJ Garcia never made us feel pressured, gave us The dealership as a whole was extremely well run and the staff was always attentive and very helpful. PJ Garcia never made us feel pressured, gave us sound advice from start to finish, and followed up muliple times after our purchase. We are beyond satisfied with our experience. More
Infiniti Services Kenny is awesome and extremely responsive. He ensured that I was updated timely and also ensured that I had a loaner car that was able to not inconven Kenny is awesome and extremely responsive. He ensured that I was updated timely and also ensured that I had a loaner car that was able to not inconvenience me at all. The Infiniti team is top notch and I will continue to purchase Infiniti going forward. More