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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

November 09, 2017

Convenient and reliable It is easy to make a appointment by phone. Most of them who work there are kind and trustworthy. Also it was very comfortable to wait for the servic More

by Dandyboy
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Nov 11, 2017 -

Austin INFINITI responded

Thanks for your kind words. Our team is built on a foundation of providing transparent and honest service, just as you experienced. :) If there is anything we can assist with in the future, we'll be here! Best wishes. -The Team at Austin INFINITI

November 08, 2017

Right vehicle, excellent service Joe Morales, our sales representative, is a good listener-understood our requirements and worked to exceed our expectations. Very personable. Both More

by MarkA2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morales, Stephanie Auld, Laura Black
Nov 11, 2017 -

Austin INFINITI responded

We are ever so grateful for your review, Mark. As a team, we focus on providing the best possible experience for every customer and we couldn't be happier to hear that Laura, Joe, and Stephanie delivered. Congratulations and happy cruising. -The Team at Austin INFINITI

November 02, 2017

Great Service All Around I appreciated the personal service from sales, to car orientation, to financial assistance! Love the people at Austin Infiniti! Thanks for my new Infi More

by CarolynB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereso Jasso, Jr, Sales and Laura Black, Design Center Consultant, Stephanie Auld
Nov 04, 2017 -

Austin INFINITI responded

You're so welcome, Carolyn! Thank you for the raving review to help spread the word about us. :) Best wishes. -The Team at Austin INFINITI

November 01, 2017

New Car Purchase Our salesman Tony Anthony was a true professional. We were able to make a deal on the phone in less than 30 minutes. When I called I definetly got the More

by John Justin Farris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Stephanie Auld
Nov 02, 2017 -

Austin INFINITI responded

We wouldn't be the dealership we are without amazing staff, just like Tony. Thanks to you for giving us the opportunity to earn your business. Congratulations and take care. -The Team at Austin INFINITI

October 30, 2017

Fantastic buying experience! The folks at Austin INFINITI get it! Unlike most dealerships that front load you with pleasantries and then disappear before the ink dries on the cont More

by Chuck10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wanken, Joe Morales, Kristi Freitag
Oct 31, 2017 -

Austin INFINITI responded

Your review perfectly describes the bar we set for every customer interaction. It's our belief that purchasing a vehicle should be fun and exciting. That's why we do our best to make the whole visit pleasant and informative, while also creating established relationships in the process, just as you experienced. :) We appreciate your comments and praise more than you know. Thanks for taking the time to share it with us and let us know if we can assist down the road. Best wishes. -The Team at Austin INFINITI

October 27, 2017

Install remote starter on Q70L Outstanding service everytime I come in the shop, they made sure I was taken care of. I was given fast service that makes you feel welcome at all time More

by dannymac22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson, Bobby Davis, Dave Henricks, John Fisher, Kristi Freitag
Oct 27, 2017 -

Austin INFINITI responded

Thanks for the great review, Danny. :) We do our best to ensure that everyone's experience resembles the one you had. We'll see you next time! -The Team at Austin INFINITI

October 20, 2017

PURCHASE-EXCELLENT CUSTOMER SERVICE We are beyond satisfied with our purchase and experience at Austin Infiniti. From beginning to end the process was easy. Joe D Morales made sure he to More

by SDoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morales, Stephanie Auld, John Fisher, Kristi Freitag
Oct 21, 2017 -

Austin INFINITI responded

Sofia, we can't thank you enough for taking a moment to share your purchasing experience with us and other community members. It's always our goal to be seen as the best option in the industry and we're so proud of our team for delivering that feeling to you. :) Welcome to the Austin INFINITI family; we look forward to assisting you for many more visits in the future and until then, wish you all the best. -The Team at Austin INFINITI

October 19, 2017

Service appt I love dealing with Monte every time! He's always helpful and service is done in a timely manner. Austin Infiniti is the only dealership I have ever b More

by Morrismartinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Oct 20, 2017 -

Austin INFINITI responded

Wow, Emily. Your review makes us beyond proud of what we do each day. :) Thanks so much for helping to spread the good word. We look forward to the opportunity to serve you next time. -The Team at Austin INFINITI

October 16, 2017

Excellent service from start to finish The dealership as a whole was extremely well run and the staff was always attentive and very helpful. PJ Garcia never made us feel pressured, gave us More

by Michelle L Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Garcia
Oct 16, 2017 -

Austin INFINITI responded

Michelle, thank you so much for the great review. It's our top priority to provide the best possible customer service and we're so happy to hear that PJ achieved this for y'all. :) Congratulations on and the purchase and welcome to the Austin INFINITI family. We'll see you next time and until then, happy cruising! -The Team at Austin INFINITI

October 12, 2017

Infiniti Services Kenny is awesome and extremely responsive. He ensured that I was updated timely and also ensured that I had a loaner car that was able to not inconven More

by Bruce Kipperman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 13, 2017 -

Austin INFINITI responded

We're thrilled to know that your visits with Kenny have exceeded your expectations. Thanks so much for the great feedback! We love what we do and it's because of great customers like you that make our jobs that much better. :) We'll be here for you next time you need us and look forward to seeing you. -The Team at Austin INFINITI

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