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Austin INFINITI
Austin, TX
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
November 10, 2017
Great customer service Nick has always taken good care of us and our QX80, no exception this time. We'll continue to have our Infinity vehicles serviced at this local. Nick has always taken good care of us and our QX80, no exception this time. We'll continue to have our Infinity vehicles serviced at this local. More
by lll
Employees Worked With
Nicholas Lefebvre
November 09, 2017
Convenient and reliable It is easy to make a appointment by phone. Most of them who work there are kind and trustworthy. Also it was very comfortable to wait for the servic It is easy to make a appointment by phone. Most of them who work there are kind and trustworthy. Also it was very comfortable to wait for the servicie to finish. More
by Dandyboy
Employees Worked With
Dave Henricks
November 09, 2017
Great Service as always Infiniti service is great. Pull in and drop off is easy. work is timely and excellent. service agents are always reliable. Highly recommend others Infiniti service is great. Pull in and drop off is easy. work is timely and excellent. service agents are always reliable. Highly recommend others to buy infiniti More
by Fx50 in Austin
Employees Worked With
Bobby Davis
November 08, 2017
Right vehicle, excellent service Joe Morales, our sales representative, is a good listener-understood our requirements and worked to exceed our expectations. Very personable. Both Joe Morales, our sales representative, is a good listener-understood our requirements and worked to exceed our expectations. Very personable. Both Laura and Stephanie were very professional. Excellent straight forward business approach. More
by MarkA2017
Employees Worked With
Joe Morales, Stephanie Auld, Laura Black
November 02, 2017
Great Service All Around I appreciated the personal service from sales, to car orientation, to financial assistance! Love the people at Austin Infiniti! Thanks for my new Infi I appreciated the personal service from sales, to car orientation, to financial assistance! Love the people at Austin Infiniti! Thanks for my new Infiniti QX 50! More
by CarolynB
Employees Worked With
Tereso Jasso, Jr, Sales and Laura Black, Design Center Consultant, Stephanie Auld
November 01, 2017
New Car Purchase Our salesman Tony Anthony was a true professional. We were able to make a deal on the phone in less than 30 minutes. When I called I definetly got the Our salesman Tony Anthony was a true professional. We were able to make a deal on the phone in less than 30 minutes. When I called I definetly got the right guy. I am more than satisfied. More
by John Justin Farris
Employees Worked With
Tony Anthony, Stephanie Auld
October 30, 2017
Fantastic buying experience! The folks at Austin INFINITI get it! Unlike most dealerships that front load you with pleasantries and then disappear before the ink dries on the cont The folks at Austin INFINITI get it! Unlike most dealerships that front load you with pleasantries and then disappear before the ink dries on the contract the team at Austin Infiniti seemed equally as interested in building a long term relationship. Our sales consultant Joe Morales was outstanding. He genuinely seems to enjoy his job and it shows. He is 100% customer focused going above and beyond every step of the way. The whole transaction was smooth. We traded some emails, spoke on the phone and were on our way to take delivery. Probably one of "the best car buying experience" I've ever had. Many thanks to Joe Morales, Chris Wanken and Kristi Freitag for the GREAT customer service and job well done. More
by Chuck10
Employees Worked With
Chris Wanken, Joe Morales, Kristi Freitag
October 27, 2017
Install remote starter on Q70L Outstanding service everytime I come in the shop, they made sure I was taken care of. I was given fast service that makes you feel welcome at all time Outstanding service everytime I come in the shop, they made sure I was taken care of. I was given fast service that makes you feel welcome at all times. More
by dannymac22
Employees Worked With
Troy Johnson, Bobby Davis, Dave Henricks, John Fisher, Kristi Freitag
October 20, 2017
PURCHASE-EXCELLENT CUSTOMER SERVICE We are beyond satisfied with our purchase and experience at Austin Infiniti. From beginning to end the process was easy. Joe D Morales made sure he to We are beyond satisfied with our purchase and experience at Austin Infiniti. From beginning to end the process was easy. Joe D Morales made sure he took good care of us. I have dealt with many Sale Employees due to the field that i am in, but no one compares to him. he is AMAZING!!We are so thankful for Joe, John, Kristi and Stephanie for taking great care of us and for allowing us to feel like family. :) Thank you all! More
by SDoss
Employees Worked With
Joe Morales, Stephanie Auld, John Fisher, Kristi Freitag
October 19, 2017
Service appt I love dealing with Monte every time! He's always helpful and service is done in a timely manner. Austin Infiniti is the only dealership I have ever b I love dealing with Monte every time! He's always helpful and service is done in a timely manner. Austin Infiniti is the only dealership I have ever been this pleased with. More
by Morrismartinka
Employees Worked With
Monte Reger
