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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

November 28, 2017

Nic's the man If you need your car serviced go to Nic. He's very helpful and always goes the extra mile. In fact just a couple of days ago he helped me get a hawk o More

by Chase Rowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
November 28, 2017

Stellar Experience All Around!! Every single person that we worked with during the purchase of our vehicle provided outstanding and exceptional customer service. Tony was extremely More

by Kelly Gamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Stephanie Auld, Kristi Freitag, Kat Looney
November 27, 2017

Thanks for taking care of my car, and my family!! I really appreciate the service guys who were very accommodating at 4:30 pm on the Wednesday evening before thanksgiving. They services my car, were More

by Lisajessupanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
November 22, 2017

Exceptional Car Buying Experience We had a very positive, stress-free experience with Maurice. He listened to what we had in mind and assured us he could get us into the right car with More

by GS&N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Dancy, Dave Henricks, Stephanie Auld, Laura Black, John Fisher
Jan 02, 2018 -

Austin INFINITI responded

Wow, we could not be more proud of our team reading your review! We select and train our employees to deliver a first-class experience from start to finish and it sounds like each of them took part in making your visit memorable. :) Thank you so much for choosing us and for sharing your experience in a review. Enjoy the vehicle and let us know if we can assist at all down the road. Best wishes! -The Team at Austin INFINITI

November 21, 2017

Excellent service, eaach and every time! Another positive experience with Infinity of Austin, and my service tech (Bobby). These guys are great, in and out and got the oil changed, tires rota More

by MG-S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
November 19, 2017

Model of Professionalism and Customer Service This was the first time purchasing a vehicle from Infiniti. Although my past experiences were all with the service department -- which was very good More

by jgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Stephanie Auld
Dec 22, 2017 -

Austin INFINITI responded

It's our ultimate goal to make the car buying experience stress-free and are happy to know your experience was no different. :) Thanks for helping to spread the word about us and don't hesitate to let us know if we can assist in the future. Best wishes. -The Team at Austin INFINITI

November 10, 2017

Great customer service I was given Monty as my service guy. He was wonderful. He actually took the time to listen to my concerns and get everything that I had asked for take More

by Keshia R LeBouef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal is really good in customer service answering my questions., Monte Reger
Nov 11, 2017 -

Austin INFINITI responded

Keshia, your words of encouragement make us feel proud of what we do and who we hire. Monte is a great asset to our team and we're so happy to call him one of our own. We believe that business is all about people and the greatest compliments we can receive are those that highlight our staff's commitment to deliver the best possible service. We look forward to next opportunity to serve you and your convertible. :) Best wishes. -The Team at Austin INFINITI

November 10, 2017

Nothing short of AMAZING Monty was my service coordinator and I could not be more appreciative of his service. Understanding how crazy Austin's traffic can be, Monte went abov More

by glrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Nov 11, 2017 -

Austin INFINITI responded

We are so glad to hear you had a superior experience when visiting our shop. It's because of amazing employees like Monte that we are able to continue servicing our loyal customers and we appreciate you taking notice of his efforts. We're laser focused on hiring the cream of the crop because as you stated, we want to be seen as the best option in the industry. :) Thanks so much for the review and we'll see you next time. -The Team at Austin INFINITI

November 10, 2017

Great customer service Nick has always taken good care of us and our QX80, no exception this time. We'll continue to have our Infinity vehicles serviced at this local. More

by lll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Nov 11, 2017 -

Austin INFINITI responded

We couldn't do what we do without two things: our amazing employees, and our amazing customers. :) Thank you for letting us know how we're doing and we'll see you next time. -The Team at Austin INFINTI

November 09, 2017

Great Service as always Infiniti service is great. Pull in and drop off is easy. work is timely and excellent. service agents are always reliable. Highly recommend others More

by Fx50 in Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Nov 11, 2017 -

Austin INFINITI responded

We're very happy that you think so as we do our best to make each visit convenient and smooth. Thank you very much for the review! We'll see you next time. -The Team at Austin INFINITI

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