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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

December 22, 2017

Bobby is always extremely kind and helpful!! I was there for an oil change, Bobby Davis is always extremely friendly & helpfull, & proffessional! I look forward to my visits, the waiting area is More

by Marjan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Dec 23, 2017 -

Austin INFINITI responded

From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile, just like Bobby. :) Thank you for the great review and we'll see you next time! -The Team at Austin INFINITI

December 22, 2017

First but not last experience. Joe Nichols was very professional and easy to deal with. We appreciate a no nonsense approach to buying a new car. This is our first Infiniti and we a More

by Corvette Z06 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nichols, Stephanie Auld
Dec 23, 2017 -

Austin INFINITI responded

Welcome to the Austin INFINITI family! Providing a low-pressure and easy transaction is something we're proud to offer and we appreciate you taking notice. Congratulations and happy holidays! -The Team at Austin INFINITI

December 22, 2017

Great as always I don't have time to write much of a review but I will sum up my feelings about this dealership with the following: I live a 2 hour drive from this d More

by High expectations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bailey, Monte Reger
Dec 23, 2017 -

Austin INFINITI responded

We can't thank you enough for taking the time to share your experience in a review for us. Our online feedback is precious to us and we greatly appreciate it. It's our ultimate goal to be seen as a leader in the industry and your review lets us know that we've achieved that in your book. :) Thank you so much for being a customer of ours. Have a great holiday and we'll see you next time. -The Team at Austin INFINITI

December 21, 2017

Excellent!!! Gilbert Garcia was great and very responsive! The car was ready for pickup and paperwork was prepared in a timely manner. Exceptional customer servic More

by Louis Zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabiola Valencia, Stephanie Auld, Gilbert Garcia
Dec 24, 2017 -

Austin INFINITI responded

We aim to please, Louis. :) Thanks for choosing us during your car search and congratulations! -The Team at Austin INFINITI

December 14, 2017

Surprisingly honest and upfront Gil was great, best experience I have had with a car dealership in 20+ years. Will defiantly come to your auto group for my next purchase More

by Kevin Crown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Marsalis, One other lady who sold me the car tinting...forgot her name, Gilbert Garcia
December 13, 2017

Always great service Thank you Chris for always ensuring a pleasant visit. He is very through about the service being done and offering overall status of my vehicle. More

by Nyladam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
December 13, 2017

Helpful and answered all of our questions We don't live in the area so all of our questions were answered well and he met us at the airport. Paperwork was done in a timely matter. Thanks! More

by buyer123
Recommend Dealer
Yes
Employees Worked With
Joe Nichols
December 10, 2017

Great service I have worked with Monte for years and he does a great job keeping me up to date with the progrerss of my car. Thanks! More

by Leeboyd512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
December 05, 2017

Stellar Service! The service I receive from Austin Infiniti, and specifically, Nick Lefebvre, has always been excellent and this time was no exception. My car is now More

by sbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
December 02, 2017

Great Service Team Dave in service is the best whenever I come in for my service needs. Tony always makes sure I’m helped when I purchase my parts He is Awesome More

by Feliciadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks, Tony Miano
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