Back

Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

Directions

By Type

Showing 808 reviews

February 14, 2018

Great service! Bobby is awesome! He consistently provides great customer service and always goes the extra mile to ensure that you and your car are very well taken c More

by CCCase78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 16, 2018 -

Austin INFINITI responded

We're so grateful for your support! Knowing that our team is hitting the mark in customer service makes us beyond proud. Thank you for the awesome review and we look forward to serving you next time. -The Team at Austin INFINITI

February 10, 2018

Oil Change Simple quick service oil change. Still took 1 1/2 hours with car wash.. Probably will take the car elsewhere in the future for a simple oil change. More

by Jan Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith
Feb 12, 2018 -

Austin INFINITI responded

Jan, we appreciate the stars! Thanks so much for being a customer of ours and we appreciate you taking a moment to speak with us directly. :) See you next time! -The Team at Austin INFINITI

February 10, 2018

Excellent service! Michelle is always so friendly and helpful and accommodating when she picks up and returns my vehicle for service. She really makes the process easy, More

by Kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Colton
Feb 12, 2018 -

Austin INFINITI responded

Kerri, we're thrilled to know that your experiences have been nothing shy of excellent! Thank you so much for the praise and we look forward to serving you next time. -The Team at Austin INFINITI

February 08, 2018

ALWAYS Doing More! The Man that called me to schedule this appointment unfortunately didn’t get it in the system. When I arrived they still found a service rep to help m More

by BetsyHa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Feb 08, 2018 -

Austin INFINITI responded

Thanks for choosing us for your Service needs, Betsy! We appreciate your understanding of our error and it's great to know that all ended well. :) See you next time and take care. -The Team at Austin INFINITI

February 08, 2018

Excellent Customer Service! We had a very good experience in buying our beautiful 2018 QX60. Both Tony and Sean were extremely knowledgeable and helpful in helping us not only p More

by Lexi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Sean Bowles
Feb 09, 2018 -

Austin INFINITI responded

Lexi, reviews like yours rank among our favorite things! We strive to make every visit as comfortable and enjoyable as yours was. Thanks for continuously choosing us and for helping to spread the good word. Best wishes! -The Team at Austin INFINITI

February 07, 2018

2/18 Service Kenny is great. Keeps you informed and very personable. Pleasant. Great service. Prompt. It would be nice to have loaner car sooner otherwise great. T More

by Pcoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Feb 12, 2018 -

Austin INFINITI responded

Thank you for choosing us to do business with! We appreciate your willingness to write us a review and let us know how your visit went. Please know that we have loaner vehicles available by appointment. Simply mention it when you call to make your next service appointment and we'll have one reserved and waiting for you. :) Thanks again and take care. -The Team at Austin INFINITI

February 02, 2018

GREAT job!! Very nice experience! I switched to Inifinit from another brand (10 years) so I was hesitant going in (change is always so hard). Brad made me feel very welcome from the b More

by dawnmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Rowland, Stephanie Auld
Feb 05, 2018 -

Austin INFINITI responded

Dawn, we're so happy that you gave us a chance! We pride ourselves on having a staff full of knowledgeable, friendly consultants who are passionate about creating an excellent experience. Congratulations on the vehicle and thank you for the review! -The Team at Austin INFINITI

January 31, 2018

Service advisor! Monte is my service advisor and he is efficient, thorough, kind and easy to work with! Dealership has a great free coffee bar and arranges for me to h More

by rancho252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger, Danny Elalouf
Feb 02, 2018 -

Austin INFINITI responded

We're so happy that we left you with an excellent impression. :) Thanks for your great review and we look forward to seeing you next time. -The Team at Austin INFINITI

January 30, 2018

Excellent Was taken care of smoothly and efficiently. Dave took care of the issue and team returned with everything that we had discussed with a successful fix More

by ezamrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Jan 31, 2018 -

Austin INFINITI responded

We're happy to know that you experience was excellent. :) Thank you for the review and your praise! -The Team at Austin INFINITI

January 29, 2018

Oil Change I have always been treated with courtesy, friendliness and professionalism by Infinity employees. My service provider, Nick Lefebvre is my "go to per More

by flamingo37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Jan 30, 2018 -

Austin INFINITI responded

We're grateful for your great review! Thank you for being a customer of ours and we'll see you next time. -The Team at Austin INFINITI

...
51
...