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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

March 05, 2018

Austin Infiniti new vehicle purchase. Fine experience all the way around. From the first contact online to the final vehicle delivery all elements progressed professionally and with a def More

by New Car Fan
Recommend Dealer
Yes
Employees Worked With
Sean Bowles, Stephanie Auld, Danny Elalouf, John Fisher, Kat Looney
Mar 06, 2018 -

Austin INFINITI responded

We are so glad to hear you had a superior experience when visiting us! Delivering a first-class experience from start to finish is what we're all about. Thanks so much for the praise and congratulations! -The Team at Austin INFINITI

March 04, 2018

Very great new QX60 purchase experience The whole experience was very welcomed, and fast turn-around. Brad gave us a great deal for what we are looking for, in a very tight timeframe. prompt More

by ivyaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Rowland, Kristi Freitag, Ray Jaladoni
Mar 05, 2018 -

Austin INFINITI responded

We're thrilled to know that everything went smoothly! Thank you endlessly for selecting us and we wish you all the best. -The Team at Austin INFINITI

March 01, 2018

Purchase of Q40 CPO Jon and the team at Austin INFINITI did a great job in putting a deal together for me on my car. Mark Bailey put me in touch with Jon and he came thro More

by B. Scott Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bailey, Stephanie Auld, John Fisher, Kristi Freitag, Jon Simmons, Aspen Hill
March 01, 2018

Bobby took great care to be sure I was taken care of. Bobby was great and saw to it that I was completely satisfied with everything. I always believe that I have been given the best possible service even More

by Phil Groves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Mar 05, 2018 -

Austin INFINITI responded

Phil, we're focused on providing an excellent experience and happy to know we delivered. :) Thanks and take care! -The Team at Austin INFINITI

February 28, 2018

Quick easy oil change and tire rotation . Good lounge area with plenty of choices of beverages and snacks. Free wifi helped me do my work while service being done. More

by tapdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Mar 02, 2018 -

Austin INFINITI responded

We're thrilled to know that your visit was all that you expected. :) Thanks so much for selecting us and we'll see you on your next visit. -The Team at Austin INFINITI

February 22, 2018

Service on wife’s ‘15 QX80 Attention to details, professionalism of all staff, cleanliness of dealership and product. Ease of setting the appointment, status updates of progres More

by Infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 23, 2018 -

Austin INFINITI responded

Thanks for the many compliments. :) It's our goal to be seen above the rest and we're constantly looking for new ways to delight our customers. We're grateful for your support and we'll see you next time. -The Team at Austin INFINITI

February 21, 2018

Exemplary Customer Service Austin Infiniti makes me feel Welcomed. I have trust and confidence that I am receiving an acccurate diagnosis on my vehicle and that the Service Advi More

by Q70L driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Feb 22, 2018 -

Austin INFINITI responded

Thanks for allowing us to serve you! Everyone here is working hard to continue to earn the support of customers like you. :) Best wishes. -The Team at Austin INFINITI

February 21, 2018

My resent experience at Infiniti service department. The service i recieved for my 2016 infiniti was through. I was kept informed about needed services, these services were done in a timely manner. I wa More

by carlady326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Feb 22, 2018 -

Austin INFINITI responded

We appreciate you sharing the details of your experience! It's our goal to always deliver excellence. :) Thanks and take care. -The Team at Austin INFINITI

February 19, 2018

The best of the best Couldn't be better Well worth the drive from Belton. All servies were timely and performed as expected. Please note that this is my 4th Infinity from More

by WD & E MEME S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Mark Bailey, Dave Henricks, Joe Nichols
Feb 20, 2018 -

Austin INFINITI responded

Thank you so much for the review! We're so happy to have had the opportunity to serve you repeatedly as a customer of ours and appreciate you choosing us. :) See you next time and take care. -The Team at Austin INFINITI

February 18, 2018

Service Great service, we trust Dave to guide us and work with us. Always a pleasure to talk with when I bring my car in for service. More

by Rpmarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Feb 20, 2018 -

Austin INFINITI responded

Thank you for taking the time to leave your review! It's our goal to make every customer feel as welcomed and comfortable as you have in your experiences. :) See you next time. -The Team at Austin INFINITI

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