Austin INFINITI

Purchased new car The entire purchase experience was most enjoyable. The knowledge of sales consultant Howard Shaw, the financial officer Mike Marsalis and after the p The entire purchase experience was most enjoyable. The knowledge of sales consultant Howard Shaw, the financial officer Mike Marsalis and after the purchase the get acquainted consultant made learning the features on the car clear and pleasant. More

Another fine experience at Austin Infiniti The team worked with me on my 2nd Infiniti QX60 lease. I got a very nice car for a reasonable price! The sales manager and the our salesman worked The team worked with me on my 2nd Infiniti QX60 lease. I got a very nice car for a reasonable price! The sales manager and the our salesman worked very hard to get us a good deal. I will certainly be recommending Austin Infiniti to my friends. More

Great Service Always great service. Our service visits are always Fast, honest, reliable and dependable. Dave is the best! Thank you for all of your help Dave. Always great service. Our service visits are always Fast, honest, reliable and dependable. Dave is the best! Thank you for all of your help Dave. More

Great service Easy scheduling process, very nice loaner car, quick efficient service. Will definitely be taking my car back there! I especially liked getting an ema Easy scheduling process, very nice loaner car, quick efficient service. Will definitely be taking my car back there! I especially liked getting an email with a link to a tool to choose which service I wanted to do, and which could wait until later. Very handy! More

Very quick and efficient. The quality of the work was excellent. I had a loaner while the work was being completed. The work extends the life of my 2008 M35 with 205,000 mile The quality of the work was excellent. I had a loaner while the work was being completed. The work extends the life of my 2008 M35 with 205,000 miles. More

Excellent Because I had no problems with the service on my car and Bobby had a car waiting for me so I did not have to waiting on a car, that was so helpful bec Because I had no problems with the service on my car and Bobby had a car waiting for me so I did not have to waiting on a car, that was so helpful because I was on my lunch break. More

Always a pleasure I have bought 5 Infiniti cars, 4 in California and 1 in Texas. My dealings with them have been first rate, no pressure and very easy to reach an agree I have bought 5 Infiniti cars, 4 in California and 1 in Texas. My dealings with them have been first rate, no pressure and very easy to reach an agreement. Mario Hall was great and very easy to work with on reaching a deal. More

Service Great Service in a timely manner. Everything was done professionally and I was very pleased. I will continue to get my QX80 services done at this loca Great Service in a timely manner. Everything was done professionally and I was very pleased. I will continue to get my QX80 services done at this location. More

Excellence on Two Fronts I took advantage of the "drop by" option to get my Q-50 oil/filter service. Jeff Smith handled my check-in/out and monitored progress so the car was d I took advantage of the "drop by" option to get my Q-50 oil/filter service. Jeff Smith handled my check-in/out and monitored progress so the car was delivered on time as promised. I waited in the customer service area. Jeff called twice to advise me of a filter that needed changing that day as well as one that should be changed on the next scheduled service. He was pleasant , accessible and clear in what was needed and optional and related costs. My regular service writer was not available and Jeff did a great job of stepping in and making my experience as easy as it has always been. While at the dealership I "dropped in" on Tony Anthony who has assisted me with my last several leases. My current lease expires in 10 months but I had received an e-mail to be in touch with Tony to discuss the lease and options when the current lease ended. Although Tony was not expecting me, he too welcomed me warmly and took time to review my lease records and discuss what options I want in my next lease. It was helpful to have this conversation well in advance so he and I both know the general timetable for "trading in" this lease for the next. As always, Tony is a complete professional, and I appreciate his long association with Austin Infiniti and his knowledge of both the vehicles and my needs as they have changed over time. More

Great I started going to Austin Infiniti after I purchased my car in Waco I always have a great experience. When I’m ready to purchase another vehicle it wi I started going to Austin Infiniti after I purchased my car in Waco I always have a great experience. When I’m ready to purchase another vehicle it will be there More