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Austin INFINITI
Austin, TX
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
May 01, 2018
Service Center Review I’ve always had a great experience dealing with Chris Hamm in servicing my vehicle. He’s polite, knowledgeable and always willing to help in any way h I’ve always had a great experience dealing with Chris Hamm in servicing my vehicle. He’s polite, knowledgeable and always willing to help in any way he can! More
by Lindsey S
Employees Worked With
Chris Hamm
April 24, 2018
Go See Chris Corn! Bought a used car for our son on April 14th from Chris. On Monday, noise was coming from the front of the vehicle. We called Chris and he took care Bought a used car for our son on April 14th from Chris. On Monday, noise was coming from the front of the vehicle. We called Chris and he took care of everything. He had their Service Department send a rollback to Georgetown to get it! I also found out that when he brought our vehicle back he had to wait for hours! Most Dealerships and Sales People cut ties at the dotted line, Chris reminded me that we are Austin Infinity Family now!! Go see Chris! More
by Kenneth Klinger
Employees Worked With
Chris Corn
April 22, 2018
Best friendly service! Always friendly service! They do a great job with servicing the car and also washed it. Everyone is friendly. The waiting room is always clean. I reco Always friendly service! They do a great job with servicing the car and also washed it. Everyone is friendly. The waiting room is always clean. I recommend them to anyone. More
by jndemel
Employees Worked With
Dave Henricks
April 21, 2018
Great service Chris was very helpful getting our 2017 Q60 serviced. Car was finished quicker than expected and all repairs done well. Nice wash job too. Thanks. Chris was very helpful getting our 2017 Q60 serviced. Car was finished quicker than expected and all repairs done well. Nice wash job too. Thanks. More
by Dhgrimes
Employees Worked With
Chris Hamm
April 19, 2018
The best. Danny E. was one of the easiest and knowledgeable sales staff I have ever dealt with. We plan on working with him in the future, and are looking forw Danny E. was one of the easiest and knowledgeable sales staff I have ever dealt with. We plan on working with him in the future, and are looking forward to our new QX80. More
by Jasc247
Employees Worked With
Danny Elalouf, John Fisher, Kat Looney, Ray Jaladoni
April 18, 2018
Awesome. My experience was awesome, from Chris in the Service Department to the nice young lady who made my Latte.......Waiting Room as great and before i even My experience was awesome, from Chris in the Service Department to the nice young lady who made my Latte.......Waiting Room as great and before i even got settled in they were calling to say my car was ready. Thank you for the vaccum and ash..... More
by Lynn G
Employees Worked With
Chris Hamm
April 15, 2018
Excellent customer service Mario was an excellent salesman and host. I took a friend to Austin Infiniti to lease a Q60, and I wound up also leasing a Q60s. Troy was friendly as Mario was an excellent salesman and host. I took a friend to Austin Infiniti to lease a Q60, and I wound up also leasing a Q60s. Troy was friendly as well, just talking about Yankees baseball and graphic design. And Kat did an excellent job of describing my design options (I bought a LOT). Basically, everyone there is very good at their job. It's the people business, really, and I can appreciate that. More
by larrygonzales
Employees Worked With
Kat Looney, Troy Johnson, Mario Hall
April 09, 2018
You pay for service The staff at Infinite has always been great. I would recommend for new/used car sales but would say shop for service..The service guys are all excelle The staff at Infinite has always been great. I would recommend for new/used car sales but would say shop for service..The service guys are all excellent as well and they are in the business of selling service. The cost for just about any repair or general maintenance is higher than if you take it elsewhere - $484 for spark plugs (really) when google said between $100-$300 depending on make and model. I spent just under $1,000 ($242 for parts and $740 for labor) for fairly basic maintenance and after I shopped each item I could have saved about $3 -$400. Although I did get a "free" car wash and loaner vehicle for the day that may be part of their pricing. This is not a complaint just felt like I overpaid so have lost a bit of trust in the service side of the equation and that they could be more competitive with their pricing. More
by Nicholas Smith
Employees Worked With
Nicholas Lefebvre
April 07, 2018
Consistent Excellence Consistently excellent service and experience. I am valued as a customer. I can trust Austin Infiniti to take care of my vehicle and be attentive to Consistently excellent service and experience. I am valued as a customer. I can trust Austin Infiniti to take care of my vehicle and be attentive to my needs. More
by Lena
Employees Worked With
Nicholas Lefebvre
April 06, 2018
Quick and easy Have been an Infiniti owner for the past 6 yrs; enjoy and appreciate the cars. Service has always been an easy process - quick and efficient. Austin I Have been an Infiniti owner for the past 6 yrs; enjoy and appreciate the cars. Service has always been an easy process - quick and efficient. Austin Infinity service dept continues to meet those expectations. More
by June182011
Employees Worked With
Monte Reger
