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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

May 16, 2018

Always a Pleasure! The power of the service department of Infiniti should not be underestimated. I have long wanted an Audi, but keep coming to Infiniti because of the More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 18, 2018 -

Austin INFINITI responded

We love to hear this, Jeanette! We are hard at work to deliver the best possible experiences, just as you've witnessed. :) Thank you for always being a customer of ours and take care. -The Team at Austin INFINITI

May 11, 2018

Monte is awesome! Love getting a loaner car for service visits; even if only for 3-4 hours, it's a lot more convenient than waiting in the Service Lounge. Monte makes More

by RockyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
May 17, 2018 -

Austin INFINITI responded

We're proud to provide valuable amenities for our customers. Thank you for choosing us and we'll see you next time! -The Team at Austin INFINITI

May 11, 2018

Timely & Under Budget I brought my car in for a maintenance service with a set budget. It took 50 minutes and came in under budget by and least $50. Happy customer! More

by Kiamesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
May 17, 2018 -

Austin INFINITI responded

We do our very best to deliver an excellent visit, no matter the circumstances. :) Thank you for choosing us! -The Team at Austin INFINITI

May 10, 2018

Very easy process and Monty was very professional and great Very happy with my service and Monte is great to work with. He was very pleasant and explained everything to me. Very happy with the service Thank y More

by Eelford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Jun 02, 2018 -

Austin INFINITI responded

Thank you so much for letting us know! We pride ourselves on delivering excellent service every time. Best of wishes. -The Team at Austin INFINITI

May 10, 2018

Great Service Nick is great - knowledgeable, friendly, responsive - and not pushy. Always a pleasure to visit this dealership. Happy to have been a customer for o More

by KBLawyer
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Jun 02, 2018 -

Austin INFINITI responded

We can't express how grateful we are to have you as our customer over the years. It's our pleasure to serve each person who visits us with the highest level of customer service and we're thrilled to know that Nick has met that expectation. :) Thank you again and we'll see you next time.

May 09, 2018

Excellent service Working with Dave over at Infiniti is like having my own personal pit crew. Anytime I have an issue I'm in and out in record time and best of all the More

by growth2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 07, 2018

Dave Rocks! This last visit to the Service Dept was to adjust the window due to a small air leak. I've been very lucky to have Dave Henricks as my service writer More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 10, 2018 -

Austin INFINITI responded

Jeff, we're so happy to have the opportunity to serve you. Thank you for making us your Service Center of choice and we'll see you next time. -The Team at Austin INFINITI

May 03, 2018

Stress-free Purchase! Can't say enough good about our sales associate, PJ Garcia. Totally knowledgeable and accommodating. Cut through the hassle and dramatics to give us More

by B. Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - Tech training; Stephanie (?) - Sales of optional items, PJ Garcia
May 04, 2018 -

Austin INFINITI responded

Businesses are mainly about people connecting with people; knowing that our team is on the ball makes us proud. Thank you so much for sharing with us! Congratulations on the vehicle and take care. -The Team at Austin INFINITI

May 03, 2018

Monte is great I love the team at Infiniti of Austin! Keep up the great work! I will continue to recommend Infiniti to friends and family! Heather Ketchum More

by HKetchum1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Monte Reger
May 04, 2018 -

Austin INFINITI responded

Thank you so much for your praise! We'll continue to work hard to earn both your business and your recommendation. :) See you next time. -The Team at Austin INFINITI

May 01, 2018

Best Service in Town Our device consultant is always knowledgeable about our QX60 and he is helpful in assisting with our plans to complete major service items in a timely More

by Dr. D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
May 03, 2018 -

Austin INFINITI responded

We're so delighted to know that everything went smoothly. Excellent customer service is our top priority! Thanks so much and take care. -The Team at Austin INFINITI

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