Austin INFINITI
Austin, TX
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Very kind and professional. PJ and the rest if the staff really came through while I was trying to get out of a lease from another company to get into an Infiniti. PJ and the rest if the staff really came through while I was trying to get out of a lease from another company to get into an Infiniti. More
Everyone I met w/ was extremely professional and courteous. Great team to deal w/. Exceptional follow through. Set a new standard for me when it comes to car dealerships. Your competition in and around the Aust Great team to deal w/. Exceptional follow through. Set a new standard for me when it comes to car dealerships. Your competition in and around the Austin area had better take note and understand that the Austin Infiniti team is serious when it comes to taking care of their customers and ensuring that they become repeat customers. More
Kenny Collins at Austin Infiniti is outstanding! Kenny Collins leads each service request that I send his way with a pleasant professional attitude, and he keeps me up to date throughout every step o Kenny Collins leads each service request that I send his way with a pleasant professional attitude, and he keeps me up to date throughout every step of the way. Kenny will give you honest opinions on recommended service, and he will not hesitate to help you rank priority items depending on your budget or priorities. Austin Infiniti service technicians take pride in their work, and I value working with Kenny and the service team to help keep my 2011 Infiniti running safely. More
EXCELLENT Thank you all from our service consultant Monte Reger whom introduced us to the sale manager who was most helpful, to Tony Anthony our sales consulta Thank you all from our service consultant Monte Reger whom introduced us to the sale manager who was most helpful, to Tony Anthony our sales consultant, who was also very helpful, showing us pre owned cars , in which we were interest, and chose one. He walked us threw the process and then the finance person who was also very helpful and courteous. John Fisher the client relations specialist, whom help us walk through the inside programs the car has. If I forgot anyone, I apology , as everyone was most helpful. The best experience very. Thank You, Jerrye And Leon Groves More
Brake service and almost 60,000 mile service I had front and rear brakes replaced, oil and filter change and various filter and fluid changes. I had a very nice loaner while my vehicle was being I had front and rear brakes replaced, oil and filter change and various filter and fluid changes. I had a very nice loaner while my vehicle was being serviced. Nick Lefebvre is my outstanding service advisor! He is professional, knowledgeable and explains things in ways that does not leave me "wondering". I feel confident when I drive my vehicle off the premises that the work performed was with quality and correctness. Thank you, Donna and KRMPUF More
Always a pleasure It is always a pleasure to get my car serviced at Austin Infiniti. Not only is Chris Hamm one of the kindest men I've ever met, the entire team does a It is always a pleasure to get my car serviced at Austin Infiniti. Not only is Chris Hamm one of the kindest men I've ever met, the entire team does a thorough job making sure my Infiniti keeps getting me from Point A to Point B in style. More
Service Under Extended Warranty While the service action went flawlessly (as always), I cannot over emphasize the value of the service professionals to the overall client experience. While the service action went flawlessly (as always), I cannot over emphasize the value of the service professionals to the overall client experience. For the 7 years I've owned this M37 I have had one and only one service contact, Dave Henricks. He greets me by name, whether I have an appointment or not, and always takes the time to help me out. He is the face of Infiniti to me, and is the reason I always come back. On the other hand, with my other car from a different brand "luxury" dealership, I get a different rep every visit... and it seems like every visit, there are all new faces in the service department. Zero continuity of service. Thanks Dave, you make the experience excellent! More
Great Experience! I've had the pleasure to work with Nick Lefebvre at Austin Infiniti for many years now. He is extremely professional, diligent, trustworthy, and knowl I've had the pleasure to work with Nick Lefebvre at Austin Infiniti for many years now. He is extremely professional, diligent, trustworthy, and knowledgeable. I strongly recommend Nick and the entire service department! More
Great Service Dave always takes great care of us! My wife and I have been bringing our cars into Dave for around six years now and always leave happy. Dave always takes great care of us! My wife and I have been bringing our cars into Dave for around six years now and always leave happy. More
Excellent service! Well taken care of. Excellent service and I have been with Monty Reger for years. He has always been extremely helpful and professional. Always takes care of us and we va Excellent service and I have been with Monty Reger for years. He has always been extremely helpful and professional. Always takes care of us and we value his opinions when we get a new car. He has a great personality and is a great fit for us. More