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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

July 12, 2018

Very kind and professional. PJ and the rest if the staff really came through while I was trying to get out of a lease from another company to get into an Infiniti. More

by Mrpharr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson, Dave Henricks, PJ Garcia
July 09, 2018

Everyone I met w/ was extremely professional and courteous. Great team to deal w/. Exceptional follow through. Set a new standard for me when it comes to car dealerships. Your competition in and around the Aust More

by Fishon52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nichols, Kat Looney, Laura Black
July 08, 2018

Kenny Collins at Austin Infiniti is outstanding! Kenny Collins leads each service request that I send his way with a pleasant professional attitude, and he keeps me up to date throughout every step o More

by fortunate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
June 26, 2018

EXCELLENT Thank you all from our service consultant Monte Reger whom introduced us to the sale manager who was most helpful, to Tony Anthony our sales consulta More

by new car no hail!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Monte Reger, John Fisher, Ray Jaladoni
Jun 29, 2018 -

Austin INFINITI responded

We have to say thanks for this top-notch review! It's always a joy helping customers like you find the perfect new set of wheels. It makes us proud to know that our team from start to finish was on the ball in making your experience one to remember. Congratulations and thank you very much for the praise. -The Team at Austin INFINITI

June 17, 2018

Brake service and almost 60,000 mile service I had front and rear brakes replaced, oil and filter change and various filter and fluid changes. I had a very nice loaner while my vehicle was being More

by flamingo37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Jun 20, 2018 -

Austin INFINITI responded

Donna, reviews like yours make us proud of what we do here. Thank you so much for being a customer and a friend. We look forward to serving you for many more visits to come! -The Team at Austin INFINITI

June 14, 2018

Always a pleasure It is always a pleasure to get my car serviced at Austin Infiniti. Not only is Chris Hamm one of the kindest men I've ever met, the entire team does a More

by thelonestardiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Jun 14, 2018 -

Austin INFINITI responded

Our brand promise is all about delivering seamless experiences that exceed customer expectations! Thank you so much for letting us know how we've done and we look forward to your next visit. -The Team at Austin INFINITI

June 13, 2018

Service Under Extended Warranty While the service action went flawlessly (as always), I cannot over emphasize the value of the service professionals to the overall client experience. More

by friedoyster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Jun 14, 2018 -

Austin INFINITI responded

We are so grateful for your feedback, Brian. We proudly offer a tenured staff whose passion is serving our customers. Thank you so much for taking notice of our efforts to make every visit a positive experience and thank you for being a dedicated member of the Austin INFINITI family.

June 12, 2018

Great Experience! I've had the pleasure to work with Nick Lefebvre at Austin Infiniti for many years now. He is extremely professional, diligent, trustworthy, and knowl More

by AustinInfinitiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre, Nicholas Lefebvre
Jun 14, 2018 -

Austin INFINITI responded

Your review, full of compliments and praise, makes us proud of what we do here. :) We can't thank you enough for being a customer of ours! See you next time. -The Team at Austin INFINITI

June 12, 2018

Great Service Dave always takes great care of us! My wife and I have been bringing our cars into Dave for around six years now and always leave happy. More

by ddaniel11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Jun 14, 2018 -

Austin INFINITI responded

Thank you very much for the praise! We're so lucky to have earned such dedicated customers. :) We look forward to seeing you next time and wish you and your wife all the best. -The Team at Austin INFINITI

June 11, 2018

Excellent service! Well taken care of. Excellent service and I have been with Monty Reger for years. He has always been extremely helpful and professional. Always takes care of us and we va More

by Carguy janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had someone drive with me to hear a rattle but I can’t remember his name. He was very nice!, Monte Reger
Jun 11, 2018 -

Austin INFINITI responded

Janet, it makes us proud to know that Monte has been an Advisor that you can depend on. Thank you so much for sharing and don't hesitate to let us know if we can assist down the road! -The Team at Austin INFINITI

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