Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Austin INFINITI
Austin, TX
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 808 reviews
August 09, 2018
Great quick service The service department is one of the best I've seen. They even produced a video sent to me via email having the service technician explain everything The service department is one of the best I've seen. They even produced a video sent to me via email having the service technician explain everything that needed servicing. Wait area is good to work in with free snacks and drinks. More
by tapdogs
Employees Worked With
Bobby Davis
August 07, 2018
Very good customer service with the proper follow through. I plan to use the Austin Infiniti service dept. going forward, the new technology used to diagnose and recommend any service needs is first class. I plan to use the Austin Infiniti service dept. going forward, the new technology used to diagnose and recommend any service needs is first class. More
by TDQX60
Employees Worked With
Chris Hamm
July 31, 2018
Love Infiniti The service department, and especially Monte, is the reason I bought my 2nd Infiniti, and why I'm considering buying the 3rd one. He is awesome, fair The service department, and especially Monte, is the reason I bought my 2nd Infiniti, and why I'm considering buying the 3rd one. He is awesome, fair, and explains things clearly. He also sets me up to know what repairs I should expect coming up. More
by TXKat
Employees Worked With
Monte Reger
July 27, 2018
Great service Really great service from all employees. I was in and out in about one hour. Loved the video sent to me about the work being done on my car. Really great service from all employees. I was in and out in about one hour. Loved the video sent to me about the work being done on my car. More
by MonnieD
Employees Worked With
Dave Henricks
July 26, 2018
Best Service Dept in Austin Austin Infiniti continues to be the best service department in Austin. They never try to up sell me on unnecessary repairs and they always get my car Austin Infiniti continues to be the best service department in Austin. They never try to up sell me on unnecessary repairs and they always get my car taken care of quickly. Nick has been our service rep for years and he always go above and beyond for us. More
by Julie & Tip
Employees Worked With
Nicholas Lefebvre
July 24, 2018
Best Car Buying Experience I had the best car buying experience with Tony Anthony and Austin Infiniti. He was patient, knowledgeable and ensured that I found the perfect car. I had the best car buying experience with Tony Anthony and Austin Infiniti. He was patient, knowledgeable and ensured that I found the perfect car. More
by amp
Employees Worked With
Tony Anthony
July 24, 2018
Great Experience No stress. Everyone there at the dealership made us feel at home. Everyone was kind and generous. My wife loves her Q50. I will definitely spread the No stress. Everyone there at the dealership made us feel at home. Everyone was kind and generous. My wife loves her Q50. I will definitely spread the word at this is a great dealership to purchase from. More
by Hstjohn
Employees Worked With
Chris Corn
July 12, 2018
Service visit for new tires We contacted Bobby on Friday to discuss new tires. On Monday, the tires were purchased, mounted and aligned. Infiniti also did an inspection that req We contacted Bobby on Friday to discuss new tires. On Monday, the tires were purchased, mounted and aligned. Infiniti also did an inspection that required further service. They performed the service timely and as got me back in my vehicle on Tuesday. Thanks for the great job. More
by lovemycar55
Employees Worked With
Bobby Davis
July 12, 2018
Very kind and professional. PJ and the rest if the staff really came through while I was trying to get out of a lease from another company to get into an Infiniti. PJ and the rest if the staff really came through while I was trying to get out of a lease from another company to get into an Infiniti. More
by Mrpharr
Employees Worked With
Troy Johnson, Dave Henricks, PJ Garcia
July 09, 2018
Everyone I met w/ was extremely professional and courteous. Great team to deal w/. Exceptional follow through. Set a new standard for me when it comes to car dealerships. Your competition in and around the Aust Great team to deal w/. Exceptional follow through. Set a new standard for me when it comes to car dealerships. Your competition in and around the Austin area had better take note and understand that the Austin Infiniti team is serious when it comes to taking care of their customers and ensuring that they become repeat customers. More
by Fishon52
Employees Worked With
Joe Nichols, Kat Looney, Laura Black
