Austin INFINITI

Top of the line Came in to Austin Infiniti for my maintenance on my 2007 M35, Pulled right up and was greeted right away on the drive. I was checked in and ready to g Came in to Austin Infiniti for my maintenance on my 2007 M35, Pulled right up and was greeted right away on the drive. I was checked in and ready to go. Did my service with Kenny, Everything went nice and smooth my car was done quick and it was even washed and vacuumed. Really top of the line service every time. Thank you More

Service Appointment Arrived right on time. Service Department was ready to receive me and my vehicle. Work was performed quick and I was done before expected. I was ver Arrived right on time. Service Department was ready to receive me and my vehicle. Work was performed quick and I was done before expected. I was very satisfied. I stopped by to visit with Brad while I waited. The lounge is always nice bd I appreciate the iced coffee. More

Austin Infiniti After visiting a number of luxury car dealerships I couldn’t be more pleased with the professionalism and courtesy of everyone at Austin Infiniti. Our After visiting a number of luxury car dealerships I couldn’t be more pleased with the professionalism and courtesy of everyone at Austin Infiniti. Our salesman, Dana Woodbury made the buying experience easy and seamless. He was knowledgeable, courteous and professional in his approach. At no time did I feel pressured. John Fisher in Client Relations made sure that I was familiar with all the high tech features of my new QX50 and Kathryn Looney, the design center manager guided me through the added available features. I will definitely recommend Austin Infiniti to my friends. More

Service Love the new texting and video of service. Easy to understand. A pictures worth a 1000 words! Monte was great at helping prioritize what work should b Love the new texting and video of service. Easy to understand. A pictures worth a 1000 words! Monte was great at helping prioritize what work should be done first. More

New Lease Experience Incredible service, knowledgeable staff, no pressure sales and complete understanding of my needs. Coming back to Infiniti for my third lease was a n Incredible service, knowledgeable staff, no pressure sales and complete understanding of my needs. Coming back to Infiniti for my third lease was a no brainer. More

OX80 Purchase Came in to buy a used/pre owned/ certified QX80 but ended up deciding to buy new because the mileage on the used ones were to high and limited selecti Came in to buy a used/pre owned/ certified QX80 but ended up deciding to buy new because the mileage on the used ones were to high and limited selection. It ended up being the right choice for us. The price for a new vehicle wasn’t that much more either which was great. The whole experience was pretty painless and quick which was also important to us. The team of guys and gals we worked with were very kind and professional. More

Automated or Hands-On Customer Service Chris has always been very patient with me and very informative, particularly when I look like a deer in the headlights when a part I’ve never heard o Chris has always been very patient with me and very informative, particularly when I look like a deer in the headlights when a part I’ve never heard of needs a minor tune-up. I’m a non-mechanical person, but I can sure work a phone and a computer, so I love the Infiniti automation and photos sent to my phone to show what’s going on with my service appointments. Chris still goes the extra mile and will walk to wherever I’m sitting to “hold my hand” and personally guide me through the intricacies of the car “guts.” Thanks for always being “on it” and positive, Chris! If we keep this up, I may be able to change one of my own oil filters one of these days... or just the oil.... or whatever it is... :) More

Fantastic! Gil is the best there is! I went there thinking it wasn't possible, and then drove off in a great car. I've bought a lot of cars, but I must say this was the least stressful, a I went there thinking it wasn't possible, and then drove off in a great car. I've bought a lot of cars, but I must say this was the least stressful, and all in all a very pleasant experience. My salesman was top notch (Gil Garcia), and if I lined up all the salesman in a row, I would pick him. Thank you for everything and maybe one day I can afford a new Infiniti! Cynthia Wells More

Best customer service. Austin Infiniti has the best customer service. They do great work and go out of their way to make sure the customer is satisfied. I highly recommend Austin Infiniti has the best customer service. They do great work and go out of their way to make sure the customer is satisfied. I highly recommend them. More

Honest and efficient Loved the way they send the service needs/estimates to your phone for review and approval. All very transparent. I felt like pricing was reasonable t Loved the way they send the service needs/estimates to your phone for review and approval. All very transparent. I felt like pricing was reasonable too. More