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Austin INFINITI

Austin, TX

4.7
816 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 816 reviews

October 30, 2018

Thank You Very good experience. Jay Cruz and Laura Black were outstanding as well as all of the staff members I had dealings with. No pressure sales. Very pro More

by lilbigtoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Black, Jay Cruz
Nov 02, 2018 -

Austin INFINITI responded

You're so welcome! We can't thank you enough for shopping with us and we appreciate the kind words. :) -The Team at Austin INFINITI

October 30, 2018

New QX80 Great experience all around! Was not shopping for a new vehicle, but Mario made me such a great deal and made the entire thing so easy I could not sa More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hall
Nov 02, 2018 -

Austin INFINITI responded

Congratulations, Donald! Our entire staff works diligently to deliver a premium car shopping experience and we're proud to hear that Mario did not disappoint. Thanks again and take care. -The Team at Austin INFINITI

October 28, 2018

No pressure awesome deal great financial options Professional friendliness of salesman. No pressure of the test drive. Available of SUV I had in mind and the extra options I had in mind More

by Jecole01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia, Mike Marsalis
October 21, 2018

Top Quality - World Class Preformance I've owned every luxury brand vehicle, Austin Infinity tops them all in exceptional service and quality. The entire staff is focused on giving excepti More

by Someone from Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The coffee bar workers. , Kenneth Collins, Jon Simmons
Oct 25, 2018 -

Austin INFINITI responded

Your kind words and recommendation mean so much to us! Delivering a first-class experience is at the top of our priorities and we want to thank you for taking notice of our efforts. -The Team at Austin INFINITI

October 18, 2018

Excellent service Love dealing with Kenneth Collins! He's very professional, kind, courteous and knowledgeable. My vehicle has always been properly taken care of by More

by Cargal.teresa50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
October 17, 2018

Top of the line service!! Austin Infiniti goes above and beyond for their clients!! I really like the video of my service. I could see everything they did and what they recomme More

by TairaSingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 17, 2018 -

Austin INFINITI responded

You're so welcome, Taira! We believe that our customers deserve the very best and we're always willing to go the extra mile. :) Your praise means the world to us. Thank you for being our guest! -The Team at Austin INFINITI

October 14, 2018

Service Visit I did not have an appointment but service was completed quickly and efficiently., Nail in tire repaired. No charge. Free check of the car. Nitrogen p More

by Jan Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Oct 16, 2018 -

Austin INFINITI responded

Jan, thank you so much for choosing us and letting us know how we did. We aim for perfection and it sounds like we missed a small step in achieving that. We look forward to the next opportunity to serve you and exceed your expectations! -The Team at Austin INFINITI

October 12, 2018

Perfect Our service rep, Nick was the best. Very knowledgeable. He talked to me numerous time to help me try to resolve my keyless device. Very courteous. More

by Kaye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Oct 16, 2018 -

Austin INFINITI responded

Kaye, we're always here to help. :) Thank you for your review! -The Team at Austin INFINITI

October 12, 2018

Outstanding and Responsive Attention The sales team and detail team provided an excellent experience. We were negotiating with another dealer for a competing vehicle, and Infiniti came o More

by klt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Elalouf, John Fisher, Latoya Valdez
Oct 16, 2018 -

Austin INFINITI responded

It's great to know that our team delivered a flawless experience! Congratulations on the new set of wheels and thank you so much for the review. -The Team at Austin INFINITI

October 04, 2018

Q60. Lease It was great. The experience we had there was good. Everyone was extremely nice and helpful. I would recommend anyone to go there and hopefully in the More

by Sully, shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat, Jeff Schneider, PJ Garcia, Laura Black
Oct 08, 2018 -

Austin INFINITI responded

We appreciate you letting us know how we did! Congratulations and we look forward to assisting you next time. -The Team at Austin INFINITI

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