Back

Austin INFINITI

Austin, TX

4.7
811 Reviews

8140 Burnet Rd

Austin, TX

78757

Directions

By Type

Showing 811 reviews

October 17, 2018

Top of the line service!! Austin Infiniti goes above and beyond for their clients!! I really like the video of my service. I could see everything they did and what they recomme More

by TairaSingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 17, 2018 -

Austin INFINITI responded

You're so welcome, Taira! We believe that our customers deserve the very best and we're always willing to go the extra mile. :) Your praise means the world to us. Thank you for being our guest! -The Team at Austin INFINITI

October 14, 2018

Service Visit I did not have an appointment but service was completed quickly and efficiently., Nail in tire repaired. No charge. Free check of the car. Nitrogen p More

by Jan Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Oct 16, 2018 -

Austin INFINITI responded

Jan, thank you so much for choosing us and letting us know how we did. We aim for perfection and it sounds like we missed a small step in achieving that. We look forward to the next opportunity to serve you and exceed your expectations! -The Team at Austin INFINITI

October 12, 2018

Perfect Our service rep, Nick was the best. Very knowledgeable. He talked to me numerous time to help me try to resolve my keyless device. Very courteous. More

by Kaye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Oct 16, 2018 -

Austin INFINITI responded

Kaye, we're always here to help. :) Thank you for your review! -The Team at Austin INFINITI

October 12, 2018

Outstanding and Responsive Attention The sales team and detail team provided an excellent experience. We were negotiating with another dealer for a competing vehicle, and Infiniti came o More

by klt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Elalouf, John Fisher, Latoya Valdez
Oct 16, 2018 -

Austin INFINITI responded

It's great to know that our team delivered a flawless experience! Congratulations on the new set of wheels and thank you so much for the review. -The Team at Austin INFINITI

October 04, 2018

Q60. Lease It was great. The experience we had there was good. Everyone was extremely nice and helpful. I would recommend anyone to go there and hopefully in the More

by Sully, shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat, Jeff Schneider, PJ Garcia, Laura Black
Oct 08, 2018 -

Austin INFINITI responded

We appreciate you letting us know how we did! Congratulations and we look forward to assisting you next time. -The Team at Austin INFINITI

October 04, 2018

Hater if Buying New Cars I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at differe More

by Reesepiece35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Woodbury, Jeff Schneider, Ray Jaladoni
Oct 08, 2018 -

Austin INFINITI responded

We understand that the car shopping process can be overwhelming which is exactly why we strive to make it as enjoyable as possible! Thank you so much for sharing your experience. It's important to us that our customers feel comfortable and at ease to make a decision, just like Dana and the team allowed for you. :) Congratulations and happy cruising! -The Team at Austin INFINITI

More
October 02, 2018

Awesome Service I came in without an appt and dealt with Monte Reger since my regular service advisor was off and I still got the best service ever. You guys are stel More

by loyalcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Monte Reger
September 26, 2018

Great service from start to finish From the first visit till a month later when we purchased everyone was professional and very helpful- wasn't rushed or pressured to buy. Kept in touc More

by 1st Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat Looney, Mario Hall, Ray Jaladoni
September 19, 2018

Excellent services I have being going to this dealership for services. I bought my car in early 2014. I love to take my car they are so good in making sure my vehicle More

by Whtnlj14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
September 17, 2018

Great experience! Bobby communicated proactively throughout the process,letting me know what to expect at each step. The process for getting the loaner car was a breeze More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
...
41
...