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Austin INFINITI
Austin, TX
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 808 reviews
October 12, 2018
Outstanding and Responsive Attention The sales team and detail team provided an excellent experience. We were negotiating with another dealer for a competing vehicle, and Infiniti came o The sales team and detail team provided an excellent experience. We were negotiating with another dealer for a competing vehicle, and Infiniti came out on top because of pricing and attention to detail. We were directed to Austin Infiniti by a friend who had purchased a similar vehicle, and he gave Infiniti high marks. We were not disappointed. More
by klt123
Employees Worked With
Danny Elalouf, John Fisher, Latoya Valdez
October 04, 2018
Q60. Lease It was great. The experience we had there was good. Everyone was extremely nice and helpful. I would recommend anyone to go there and hopefully in the It was great. The experience we had there was good. Everyone was extremely nice and helpful. I would recommend anyone to go there and hopefully in the future we can do more business. More
by Sully, shane
Employees Worked With
Kat, Jeff Schneider, PJ Garcia, Laura Black
October 04, 2018
Hater if Buying New Cars I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at differe I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at different car lots and dealerships and always felt as if the salesmen viewed me as unintelligent or were just extremely pushy. I found the car I purchased through Inifinity Austin through a website and went to look and testdrive. I was introduced to Dana, a salesman there, and he promptly took me out to the car to look over it all and go for a drive. Never once did I get that awkward feeling that tends to come with having a saleman around. Dana stood back and let me look it over and let me ask the questions, which I greatly appreciated. Never once did Dana prompt me that I needed to act on purchasing the car that same day and didn't harass me the following days. Now I was the one that stopped in 5 different times throughout the next week to look at the car more and test drove again to "make sure she was the one". Everyone at Infinity Austin was very patient and helpful each time I dropped in and Dana, especially, has the patient of a Saint to deal with my indecisiveness. When I made my decision to go through with the purchase, they made sure that everything was in working order (back AC blower had gone out and they fixed, which is rare for used car sales!!) and gave it a wash. My overall experience was very smooth and as pleasant as signing a huge check can be. I am hopeful that Dana and the Infinity Austin will have another great used car option for me when it comes time for me to get another! I highly reccomend going to them if you enjoy and prefer not feeling pressured. Be sure to ask for Dana Woodbury!! More
by Reesepiece35
Employees Worked With
Dana Woodbury, Jeff Schneider, Ray Jaladoni
October 02, 2018
Awesome Service I came in without an appt and dealt with Monte Reger since my regular service advisor was off and I still got the best service ever. You guys are stel I came in without an appt and dealt with Monte Reger since my regular service advisor was off and I still got the best service ever. You guys are stellar you make me feel comfortable bringing my car in for service and your thorough. Love the service video. I ALWAYS refer you guys, KEEP UP THE GREAT WORK! A loyal customer!! More
by loyalcustomer
Employees Worked With
Chris Hamm, Monte Reger
September 26, 2018
Great service from start to finish From the first visit till a month later when we purchased everyone was professional and very helpful- wasn't rushed or pressured to buy. Kept in touc From the first visit till a month later when we purchased everyone was professional and very helpful- wasn't rushed or pressured to buy. Kept in touch with all my questions answered. More
by 1st Infiniti
Employees Worked With
Kat Looney, Mario Hall, Ray Jaladoni
September 19, 2018
Excellent services I have being going to this dealership for services. I bought my car in early 2014. I love to take my car they are so good in making sure my vehicle I have being going to this dealership for services. I bought my car in early 2014. I love to take my car they are so good in making sure my vehicle is an excellent shape. I am always confidence that I am safe. They are honest and very nice. All employees treat you with respect and make you feel like you are “Royal” More
by Whtnlj14
Employees Worked With
Chris Hamm
September 17, 2018
great service Nick was very professional , knowledgeable and courteous. The service was fine and timely. Even though i have to travel across town for the service it Nick was very professional , knowledgeable and courteous. The service was fine and timely. Even though i have to travel across town for the service it is worth the drive . More
by me
Employees Worked With
Nicholas Lefebvre
September 17, 2018
Great experience! Bobby communicated proactively throughout the process,letting me know what to expect at each step. The process for getting the loaner car was a breeze Bobby communicated proactively throughout the process,letting me know what to expect at each step. The process for getting the loaner car was a breeze and it came in handy because I could not have been without a car. More
by Angela
Employees Worked With
Bobby Davis
September 17, 2018
Absolutely Fantastic Service :-) The drop off and pick up was fast and easy. Coutomer Service was Fantastic!!! Keep up the great job you all are doing over there at Austin INFINITI. I The drop off and pick up was fast and easy. Coutomer Service was Fantastic!!! Keep up the great job you all are doing over there at Austin INFINITI. I am one Happy Client/Custormer. More
by Roy C.
Employees Worked With
Kenneth Collins
September 17, 2018
Great service, quick, friendly. Very friendly service adviser, knowledgeable, kept me informed at all times and helped me plan my next service visit for other found deficiencies in m Very friendly service adviser, knowledgeable, kept me informed at all times and helped me plan my next service visit for other found deficiencies in my car. More
by Miguel
Employees Worked With
Jeffrey Smith
