Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Austin INFINITI
Austin, TX
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 808 reviews
November 07, 2018
Easy to work with JUAN WAS GREAT AND VERY EASY TO WORK WITH. THE PROCESS WAS VERY SMOOTH AND EVERYONE INVOLVED WAS EASY TO WORK WITH THANK YOU ALL JUAN WAS GREAT AND VERY EASY TO WORK WITH. THE PROCESS WAS VERY SMOOTH AND EVERYONE INVOLVED WAS EASY TO WORK WITH THANK YOU ALL More
by Venrios01
Employees Worked With
Juan Lujan, Ray Jaladoni
October 31, 2018
Superior Customer Service My first pleasant buying experience. No pressure, all around great experience. Was not looking forward to looking at new cars but PJ made my visits pl My first pleasant buying experience. No pressure, all around great experience. Was not looking forward to looking at new cars but PJ made my visits pleasant. A definite recommend. More
by texasgrll
Employees Worked With
John Fisher, PJ Garcia, Latoya Valdez
October 30, 2018
New QX80 Great experience all around! Was not shopping for a new vehicle, but Mario made me such a great deal and made the entire thing so easy I could not sa Great experience all around! Was not shopping for a new vehicle, but Mario made me such a great deal and made the entire thing so easy I could not say no. Thanks!!! More
by Donald
Employees Worked With
Mario Hall
October 30, 2018
Thank You Very good experience. Jay Cruz and Laura Black were outstanding as well as all of the staff members I had dealings with. No pressure sales. Very pro Very good experience. Jay Cruz and Laura Black were outstanding as well as all of the staff members I had dealings with. No pressure sales. Very professional. Thank you, folks. More
by lilbigtoe
Employees Worked With
Laura Black, Jay Cruz
October 28, 2018
No pressure awesome deal great financial options Professional friendliness of salesman. No pressure of the test drive. Available of SUV I had in mind and the extra options I had in mind Professional friendliness of salesman. No pressure of the test drive. Available of SUV I had in mind and the extra options I had in mind More
by Jecole01
Employees Worked With
Gilbert Garcia, Mike Marsalis
October 21, 2018
Top Quality - World Class Preformance I've owned every luxury brand vehicle, Austin Infinity tops them all in exceptional service and quality. The entire staff is focused on giving excepti I've owned every luxury brand vehicle, Austin Infinity tops them all in exceptional service and quality. The entire staff is focused on giving exceptional service. I will purchase another Infinity from this dealership. Best value for your dollar. I recommend you test drive an Infinity and experience the quality of their vehicles. More
by Someone from Austin
Employees Worked With
The coffee bar workers. , Kenneth Collins, Jon Simmons
October 18, 2018
Excellent service Love dealing with Kenneth Collins! He's very professional, kind, courteous and knowledgeable. My vehicle has always been properly taken care of by Love dealing with Kenneth Collins! He's very professional, kind, courteous and knowledgeable. My vehicle has always been properly taken care of by all the staff that handle and work on it. More
by Cargal.teresa50
Employees Worked With
Kenneth Collins
October 17, 2018
Top of the line service!! Austin Infiniti goes above and beyond for their clients!! I really like the video of my service. I could see everything they did and what they recomme Austin Infiniti goes above and beyond for their clients!! I really like the video of my service. I could see everything they did and what they recommend. They’ve streamlined the whole process, making it so convenient!! Thank you Austin Infiniti for all you do!! More
by TairaSingleton
Employees Worked With
Kenneth Collins
October 14, 2018
Service Visit I did not have an appointment but service was completed quickly and efficiently., Nail in tire repaired. No charge. Free check of the car. Nitrogen p I did not have an appointment but service was completed quickly and efficiently., Nail in tire repaired. No charge. Free check of the car. Nitrogen put into tires. Only problem was tire caps were not put back on tires. More
by Jan Palmer
Employees Worked With
Chris Hamm
October 12, 2018
Perfect Our service rep, Nick was the best. Very knowledgeable. He talked to me numerous time to help me try to resolve my keyless device. Very courteous. Our service rep, Nick was the best. Very knowledgeable. He talked to me numerous time to help me try to resolve my keyless device. Very courteous. More
by Kaye
Employees Worked With
Nicholas Lefebvre
