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Austin INFINITI

Austin, TX

4.7
810 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 810 reviews

November 08, 2018

Quick turnaround for lube/oil and inspection as a drive-in Title summarizes the reason for the rating. Service advisor Reger is always friendly, helpful and provides sound inputs to questions related to the n More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
November 08, 2018

Always great It never fails to get the best customer experience possible every time I visit. From and oil change to something not working right on the car. I alway More

by jpane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
November 07, 2018

Easy to work with JUAN WAS GREAT AND VERY EASY TO WORK WITH. THE PROCESS WAS VERY SMOOTH AND EVERYONE INVOLVED WAS EASY TO WORK WITH THANK YOU ALL More

by Venrios01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Lujan, Ray Jaladoni
October 31, 2018

Superior Customer Service My first pleasant buying experience. No pressure, all around great experience. Was not looking forward to looking at new cars but PJ made my visits pl More

by texasgrll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fisher, PJ Garcia, Latoya Valdez
Nov 01, 2018 -

Austin INFINITI responded

We love knowing that your experience was top-notch! It's our mission to make the car shopping experience fun and enjoyable. Congratulations and take care. -The Team at Austin INFINITI

October 30, 2018

Thank You Very good experience. Jay Cruz and Laura Black were outstanding as well as all of the staff members I had dealings with. No pressure sales. Very pro More

by lilbigtoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Black, Jay Cruz
Nov 02, 2018 -

Austin INFINITI responded

You're so welcome! We can't thank you enough for shopping with us and we appreciate the kind words. :) -The Team at Austin INFINITI

October 30, 2018

New QX80 Great experience all around! Was not shopping for a new vehicle, but Mario made me such a great deal and made the entire thing so easy I could not sa More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hall
Nov 02, 2018 -

Austin INFINITI responded

Congratulations, Donald! Our entire staff works diligently to deliver a premium car shopping experience and we're proud to hear that Mario did not disappoint. Thanks again and take care. -The Team at Austin INFINITI

October 28, 2018

No pressure awesome deal great financial options Professional friendliness of salesman. No pressure of the test drive. Available of SUV I had in mind and the extra options I had in mind More

by Jecole01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia, Mike Marsalis
October 21, 2018

Top Quality - World Class Preformance I've owned every luxury brand vehicle, Austin Infinity tops them all in exceptional service and quality. The entire staff is focused on giving excepti More

by Someone from Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The coffee bar workers. , Kenneth Collins, Jon Simmons
Oct 25, 2018 -

Austin INFINITI responded

Your kind words and recommendation mean so much to us! Delivering a first-class experience is at the top of our priorities and we want to thank you for taking notice of our efforts. -The Team at Austin INFINITI

October 18, 2018

Excellent service Love dealing with Kenneth Collins! He's very professional, kind, courteous and knowledgeable. My vehicle has always been properly taken care of by More

by Cargal.teresa50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
October 17, 2018

Top of the line service!! Austin Infiniti goes above and beyond for their clients!! I really like the video of my service. I could see everything they did and what they recomme More

by TairaSingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 17, 2018 -

Austin INFINITI responded

You're so welcome, Taira! We believe that our customers deserve the very best and we're always willing to go the extra mile. :) Your praise means the world to us. Thank you for being our guest! -The Team at Austin INFINITI

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