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Austin INFINITI
Austin, TX
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
December 25, 2018
Knowledgeable I was very impressed with my salesman, Juan Lujan. I’m usually more informed than the salesperson, but provided me with a lot of information I didn’t I was very impressed with my salesman, Juan Lujan. I’m usually more informed than the salesperson, but provided me with a lot of information I didn’t have and was able to answer all my questions. The car is amazing and the services offered by Infiniti on its certified vehicles is beyond compare. If you’re within 100 miles and an Infiniti is in your radar I recommend you give them a call. More
by Rattlerandy
Employees Worked With
Juan Lujan, Jeffrey Smith, Sunny Rathore, Laura Black
December 23, 2018
Monte is the best! Always friendly, fast service! Never over pushes for work done on the car. Never condescending, which is a huge plus because I won’t do business with Always friendly, fast service! Never over pushes for work done on the car. Never condescending, which is a huge plus because I won’t do business with one of the other service guys due to his condescension. Anyway, Monte is great! More
by Little Birdie
Employees Worked With
Monte Reger
December 21, 2018
Excellent and Efficient Jon was extremely helpful, professional, and was able to answer all of my questions. Would highly recommend INFINITI! Brent is the best and helped pic Jon was extremely helpful, professional, and was able to answer all of my questions. Would highly recommend INFINITI! Brent is the best and helped pick the best vehicle option for me. Laura in finance was really efficient and nice! Everyone I worked with was friendly and accommodating. More
by kginger
Employees Worked With
Brent Baker, Jon Simmons, Laura Black
December 20, 2018
1000 miles follow up I was very pleased with my 1st 1000 mile service. I was concerned that my permanent licences had not arrived and my temporary tag had expired after I was very pleased with my 1st 1000 mile service. I was concerned that my permanent licences had not arrived and my temporary tag had expired after checking I was informed the DMV was behind request for tags. I was informed a new temp tag would be overnighted to me I received today as promised. Over all I’m very pleased with the infinity family of care of service. More
by Jecole01
Employees Worked With
Mark Bailey, Deanna Reeves, Gilbert Garcia, Mike Marsalis
December 19, 2018
Reliable, efficient, excellent service. Having dealt with numerous higher end auto dealer service departments in my life, Austin Infiniti and Dave Henricks is consistently a good experience. Having dealt with numerous higher end auto dealer service departments in my life, Austin Infiniti and Dave Henricks is consistently a good experience. Things that need to be done are done right and in a timely manner. Additional items recommended to be done now or in the future are pointed out, explained, and if not truly needed immediately you get an honest answer of the urgency and not upsold. More
by Bob
Employees Worked With
Dave Henricks
December 17, 2018
Great people, great vehicles, great service! Chris takes care of me and my G37! What more is there? Then there's the comfortable lounge with warm chocolate chip cookies, and hot coffee. Chris takes care of me and my G37! What more is there? Then there's the comfortable lounge with warm chocolate chip cookies, and hot coffee. More
by Red
Employees Worked With
Chris Hamm, Alyssa Montes
December 14, 2018
Job well done Nick has always been a great person to deal with, with honesty and integrity. The video that i got showed and the tech explained exactly what the prob Nick has always been a great person to deal with, with honesty and integrity. The video that i got showed and the tech explained exactly what the problem was very nice touch More
by oldfella
Employees Worked With
Nicholas Lefebvre
December 13, 2018
Best service experience in the country. A main factor in acquiring an Infiniti is because the service department experience is unparalleled. I can’t imagine that any other Infiniti dealer in A main factor in acquiring an Infiniti is because the service department experience is unparalleled. I can’t imagine that any other Infiniti dealer in the country can provide a better service experience than I what I repeatedly experience at Austin Infiniti. More
by Willymac
Employees Worked With
Dave Henricks
December 13, 2018
Great all around customer service. Always get great service from Nick and service maintenance at competitive prices. The work is done quickly and the car is washed and vacuumed after ev Always get great service from Nick and service maintenance at competitive prices. The work is done quickly and the car is washed and vacuumed after every service. More
by Cortes
Employees Worked With
Nicholas Lefebvre, Tony Miano
December 12, 2018
Great Customer Service Bryan was very helpful, patient, and accomodating to our needs with finding the right vehicle. He was genuine and we trusted his opinion with what we Bryan was very helpful, patient, and accomodating to our needs with finding the right vehicle. He was genuine and we trusted his opinion with what we were looking for in an SUV. He did a great job with followup calls/messages so that our questions were answered promptly. We are very pleased with our new Infiniti QX60 and the service provided. We definitely recommend Austin Infiniti for anyone looking to buy a quality luxury vehicle! More
by QX60Jeff
Employees Worked With
Jeff Schneider, Laura Black, Bryan Unger
