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Austin INFINITI
Austin, TX
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
February 13, 2019
Great Service! Nick Lefebvre, my service agent was super helpful, professional and personable. He made sure I got in when I needed to (date of service) and that ever Nick Lefebvre, my service agent was super helpful, professional and personable. He made sure I got in when I needed to (date of service) and that everything was covered and I was taken care of. Very trustworthy. More
by Angiev
Employees Worked With
Nicholas Lefebvre
February 11, 2019
Great client service! Both Chris and Brad gave me wonderful client service and made my visits to the dealership extremely welcoming and accommodating. Their efforts have ma Both Chris and Brad gave me wonderful client service and made my visits to the dealership extremely welcoming and accommodating. Their efforts have made my experience with Infiniti pleasurable and affirm my inclination of this brand being one of the best on the market! More
by cambro4
Employees Worked With
Chris Hamm, Brad Rowland
February 11, 2019
Great service, positively great experience. Great service, positively great experience from start to finish. Had been shopping around for around a month. The salesman Jay was very patient with a Great service, positively great experience from start to finish. Had been shopping around for around a month. The salesman Jay was very patient with all questions and inquiry. Austin Infiniti treated me like gold thru entire process. Highly recommended dealer. More
by lkhanna1
Employees Worked With
Could not remember managers name, but also very helpful., Mike Marsalis, Latoya Valdez, Jay Cruz
February 09, 2019
Excellent Service Everything I needed was taken care of. Bobby kept in contact with me throughout my repairs. Customer service with INFINITI is always on point and I am Everything I needed was taken care of. Bobby kept in contact with me throughout my repairs. Customer service with INFINITI is always on point and I am always happy with their service. I will probably drive INFINITI the rest of my life. More
by jenn18
Employees Worked With
Bobby Davis
February 08, 2019
Great Service I really like this dealership. I actually trust them, which is hard to do when dealing with auto shops. I had water damage with the carpet from sunroo I really like this dealership. I actually trust them, which is hard to do when dealing with auto shops. I had water damage with the carpet from sunroof drain. I received a loaner car and it was fixed, carpet dried quickly. The price was reasonable. Monte was great and really helpful. I recommend Monte as your service rep. More
by Valley
Employees Worked With
Monte Reger
February 07, 2019
The best customer service anyone can ask for The service on my vehicle was outstanding. I was informed about the services that was going to take place. The service representative was very knowled The service on my vehicle was outstanding. I was informed about the services that was going to take place. The service representative was very knowledgeable. More
by thompson52
Employees Worked With
Dave Henricks
February 06, 2019
Oil change Jeff was very personable and had my car in and out ahead of schedule. The waiting room at Austin Infiniti is clean and comfortable. Thanks to their en Jeff was very personable and had my car in and out ahead of schedule. The waiting room at Austin Infiniti is clean and comfortable. Thanks to their environment I am always able to work on the go while my car is getting serviced. More
by Adam
Employees Worked With
Jeffrey Smith
February 05, 2019
Thank you Dana! Dana made buying a new vehicle such an easy and stress free experience. He answered all of our questions and is the nicest guy! Thank you for everythi Dana made buying a new vehicle such an easy and stress free experience. He answered all of our questions and is the nicest guy! Thank you for everything! More
by rkuykendoll
Employees Worked With
Dana Woodbury, Kat Looney, Laura Black
February 03, 2019
Express Had the express oil change and tire rotation. Waiting area was clean, quiet and comfortable. Service advisor let me know what items I needed to ha Had the express oil change and tire rotation. Waiting area was clean, quiet and comfortable. Service advisor let me know what items I needed to have done next. Service was fast More
by Robert
Employees Worked With
Jeffrey Smith
January 27, 2019
Efficient and well-run While no car is perfect, I really like my Infiniti Qccm 60 and when mine needs service, I am happy with Monte and this dealership. No issues and alwa While no car is perfect, I really like my Infiniti Qccm 60 and when mine needs service, I am happy with Monte and this dealership. No issues and always professional and courteous. More
by ASFich2007
Employees Worked With
Monte Reger
