Austin INFINITI

Excellent Service Nick was very timely in providing updates on my service. The technology capabilities of alerting the status of the car and making recommendations is e Nick was very timely in providing updates on my service. The technology capabilities of alerting the status of the car and making recommendations is excellent. More

Excellent Service Excellent experience ! The service was quick and to the point. The loaner vehicle was really nice as well and especially handy for the situation.. Ev Excellent experience ! The service was quick and to the point. The loaner vehicle was really nice as well and especially handy for the situation.. Even the waiting lounge was nice. Thanks again to Jeff for all your help on this ! More

Took my car for a routine oil change. Jeff Smith is awesome, amazing customer service. The entire team is always very helpful and the facility is clean and comfortable. Best dealership I'v Jeff Smith is awesome, amazing customer service. The entire team is always very helpful and the facility is clean and comfortable. Best dealership I've visited in Austin, thanks! More

New car purchase The purchase process was easy and efficient with Danny Elalouf. The dealership beat the lowest TruCar price I obtained from area dealerships. Latoya The purchase process was easy and efficient with Danny Elalouf. The dealership beat the lowest TruCar price I obtained from area dealerships. Latoya Valdez did a thorough job demonstrating the car's features upon delivery. More

Great experience! Troy did a great job of bringing me back. I had thought about leaving Infiniti to go else where. I had had a bad experience with them and thought ma Troy did a great job of bringing me back. I had thought about leaving Infiniti to go else where. I had had a bad experience with them and thought maybe it was time to move on. After visiting with Troy I had decided to lease again with Infiniti. He did a great job with sales. He made me believe in the dealership again. More

Superb treatment through the entire process! I just wanted to give a shout out to Bryan Unger at Austin Infinity. It was time to retire the Sienna (I literally got teary when we drove away and le I just wanted to give a shout out to Bryan Unger at Austin Infinity. It was time to retire the Sienna (I literally got teary when we drove away and left her in the car lot 😢). The Sienna has been a great family car for us and I really was not looking forward to going through what has typically been nothing short of an excruciating process of buying a new car. But this time it was different. Bryan was fantastic to work with. Very patient, honest, and gave us an excellent deal on our trade and the new car itself. We could not have asked for a better experience. If you are thinking about getting a new car, especially an Infinity (which BTW, I love!) then I highly recommend giving Bryan at Austin Infinity a call. More

Professional, Friendly and Efficient Brianna in Service did an excellent job guiding me through additional recommended services without pushing any "extra" services that were not needed. Brianna in Service did an excellent job guiding me through additional recommended services without pushing any "extra" services that were not needed. Drove 50 minutes to the dealership, but the service made it worth it! More

Ridiculously helpful! I worked with Brian Unger while shopping for a new vehicle at Austin Inifiniti. The overall experience was extremely pleasant. Brian gave me his advic I worked with Brian Unger while shopping for a new vehicle at Austin Inifiniti. The overall experience was extremely pleasant. Brian gave me his advice and also made sure the car I wanted was locked in for me to purchase. He went above and beyond by reaching out and contacting me well after his normal work hours, which means a lot to me. It helped me build trust and feel confident while working through this dealership. I have wanted this car for the past 12 years but never had the time or effort to purchase it. It was too easy working with this dealership (aside from the banks that they work through) but that wasn't my buddy Brian's fault. Overall, 10/10 on how everything went down. I will and have recommended this dealership to my military friends who are looking for family SUVs and sports cars while stationed here in Texas. More

Service Our service manager, Dave is a Great communiicator and is very service oriented. He takes great care of us! He works well with us to schedule repa Our service manager, Dave is a Great communiicator and is very service oriented. He takes great care of us! He works well with us to schedule repairs as needed. More

Love this dealership I've been working with Monte for quite some time and he's always been great. I'm always able to get a loaner and this is very important because I can I've been working with Monte for quite some time and he's always been great. I'm always able to get a loaner and this is very important because I cannot sit around and wait. Now that I'm able to use the service where they can pick up and drop off my car at my place of work, this is even better. More