
Austin INFINITI
Austin, TX
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Great customer service! Bought used vehicle on-line, salesman sent additional video to help with making a decision. We executed the deal over the phone with a deposit. When I Bought used vehicle on-line, salesman sent additional video to help with making a decision. We executed the deal over the phone with a deposit. When I arrived at the dealership I was greeted by the salesman, closed out financing and took the keys to my beautiful clean car with a full tank of gas. Every step of the way was efficient and pleasant for the customer. More
Always receive top notch service Nick is great. Very attentive to what needs to be done and always updates me upon arrival. He is a great service adviser who goes above and beyond an Nick is great. Very attentive to what needs to be done and always updates me upon arrival. He is a great service adviser who goes above and beyond and really understands the customers needs. More
Wonderful service!!!! Chris Hamm was amazing!! I was totally impressed by my Service at Austin Infinity!! Chris Hamm made sure every issue was taken care of and he kept me informed every step of th I was totally impressed by my Service at Austin Infinity!! Chris Hamm made sure every issue was taken care of and he kept me informed every step of the way!!!! More
Takes care of me like family! Dave is just so wonderful to deal with and explains situations clearly. Dave and the experience with everything service-related is the main reason I Dave is just so wonderful to deal with and explains situations clearly. Dave and the experience with everything service-related is the main reason I stayed with Infiniti on this last upgrade. Thank you!! More
Always know I will be taken care of at Austin Infiniti! I have never experienced such ease in making appointments for service, even in short notice. Austin Infiniti truly works to take care of their custom I have never experienced such ease in making appointments for service, even in short notice. Austin Infiniti truly works to take care of their customers. More
Exceptional Service As Always! Dave has been my Service Advisor with each visit to the Service Center and I've always received first class treatment from him and staff. From appoint Dave has been my Service Advisor with each visit to the Service Center and I've always received first class treatment from him and staff. From appointment to service completion, I can't say enough how much I appreciate how easy and comfortable he makes the entire process. More
Excellent Service Nick was very timely in providing updates on my service. The technology capabilities of alerting the status of the car and making recommendations is e Nick was very timely in providing updates on my service. The technology capabilities of alerting the status of the car and making recommendations is excellent. More
Excellent Service Excellent experience ! The service was quick and to the point. The loaner vehicle was really nice as well and especially handy for the situation.. Ev Excellent experience ! The service was quick and to the point. The loaner vehicle was really nice as well and especially handy for the situation.. Even the waiting lounge was nice. Thanks again to Jeff for all your help on this ! More
Took my car for a routine oil change. Jeff Smith is awesome, amazing customer service. The entire team is always very helpful and the facility is clean and comfortable. Best dealership I'v Jeff Smith is awesome, amazing customer service. The entire team is always very helpful and the facility is clean and comfortable. Best dealership I've visited in Austin, thanks! More
New car purchase The purchase process was easy and efficient with Danny Elalouf. The dealership beat the lowest TruCar price I obtained from area dealerships. Latoya The purchase process was easy and efficient with Danny Elalouf. The dealership beat the lowest TruCar price I obtained from area dealerships. Latoya Valdez did a thorough job demonstrating the car's features upon delivery. More