Austin INFINITI
Austin, TX
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Excellent service department! We have had the same service advisor for years and he is a big reason why we keep using this dealership over one that is closer to us! We have had the same service advisor for years and he is a big reason why we keep using this dealership over one that is closer to us! More
I'm extremely disappointed any auto technician that looked at my vehicle. The service provided was well Under the expectation That I have a awesome infiniti, I would like a full refund for the amount t looked at my vehicle. The service provided was well Under the expectation That I have a awesome infiniti, I would like a full refund for the amount that I paid for the engine diagnostic. More
My experience at Austin Infinity service was a breath of fresh air. I purchased my son’s pre-owned 2015 Q50 from another dealership and it needed some minor repairs. Jon Simmons was direct, honest and did fresh air. I purchased my son’s pre-owned 2015 Q50 from another dealership and it needed some minor repairs. Jon Simmons was direct, honest and did not force an up-sell. I’m beyond pleased with the service performed, the pricing and the service team. Thank you! More
I always have a very satisfactory experience at Austin Infiniti. My service technician is professional, helpful, and goes above and beyond. I have had Infiniti"s for years and one of the biggest reasons Infiniti. My service technician is professional, helpful, and goes above and beyond. I have had Infiniti"s for years and one of the biggest reasons is the service I receive from them. More
My wife and I worked with Joe Nichols on a special order vehicle that took several months to fulfill ( we knew the wait time going into the order). Joe was exceptional from the communication during the wait vehicle that took several months to fulfill ( we knew the wait time going into the order). Joe was exceptional from the communication during the wait time all the way through the purchase process. This is our second Infiniti and will not be our last. We’d like to thank Austin Infiniti, and Joe, for their professionalism throughout the process. I will be personally referring Joe to friends and family in the future for their new cars. 5 star service from start to finish!! More