Austin INFINITI
Austin, TX
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Fast service, awesome experience! I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out of there and back on the road in less than 24 hours. I've never had this kind of experience at a car service department. Amazing! More
Extraordinary Experience!!! I have been on the look-out for a 1st car for my teenage son. I had reached out to Brad Rowland about a few cars I had seen on line. None seemed to be I have been on the look-out for a 1st car for my teenage son. I had reached out to Brad Rowland about a few cars I had seen on line. None seemed to be the 'perfect' car for him so I moved on. A few weeks later, I received a phone call from Brad that he might have what I'm looking for! I couldn't believe he remembered me after that much time had gone by but luckily, I still hadn't found anything. He sent me pictures and I knew the second I saw it, that it was THE ONE!! Sean Bowles stepped in and made sure the car fit in my budget, while explaining how this was rated well for teenager drivers. Mike Marsalis was a joy and was not the typical Finance guy. My son is happy which makes this Momma happy! Thanks Austin INFINITI for a job well done! More
Satisfied Customer. I have been apart of the Austin Infiniti family since 2008. I have been an Infiniti owner since 1993. I am well pleased with the professional assista I have been apart of the Austin Infiniti family since 2008. I have been an Infiniti owner since 1993. I am well pleased with the professional assistant I receive. Nick Lefebvre has been my service technician since I joined the Austin Infiniti. Always courteous, professional and willing to assist. Keeps me informed on what is required for each service early. More
Awesome! Friendly, courteous staff. Honest communication prior to our visit. No pressure sales pitch. Treated us like we had purchased the most expensive ve Friendly, courteous staff. Honest communication prior to our visit. No pressure sales pitch. Treated us like we had purchased the most expensive vehicle when we actually bought a used trade-in which was exactly as described on-line. No disappointment here, we had a most delightful experience and would recommend them highly. More
The thing that goes boomp in the front Service found an elusive noise in the front end and corrected it. I really like the new online list of critical and other service items. Service found an elusive noise in the front end and corrected it. I really like the new online list of critical and other service items. More
Same Great Experience Just a walk-in oil change and same great service experience all-around. Easy to drop-in, didn't take too long; friendly service. Easy. Just a walk-in oil change and same great service experience all-around. Easy to drop-in, didn't take too long; friendly service. Easy. More
Purchase our second INFINITI We told Chris what we were looking for in a new vehicle, he found it, then he took care of getting all the paperwork handled. He made the whole proce We told Chris what we were looking for in a new vehicle, he found it, then he took care of getting all the paperwork handled. He made the whole process easy for us, was very professional and very fun to work with. Since we had an FX for twelve years we were already familiar with the excellent service department and the level of care they provide so we know that will continue with our new QX. We would recommend Austin INFINITI and Chris Corn to anyone looking to purchase a car and Nick Lefebvre in service to take care of it. More
I always take my Nissan to Austin INFINITI for service . Austin INFINITI makes sure my oil changes and inspections are added to my car fax service interval documentation. I consider this very important b . Austin INFINITI makes sure my oil changes and inspections are added to my car fax service interval documentation. I consider this very important because a regular documented service interval will be available to future prospective buyers and this helps me get the most $ for my car when I decide to sell my car years from now. Austin INFINITI has given me a very accurate printed report each service inspecton and works with me to decide what are the items I should take care of now before these items cause more problems.down the road. More
Great staff, great prices, easy experience. I didn't go in expecting to buy a car on my 1st test drive. But I also did a TON of research. I watched online to see inventory come and go over t I didn't go in expecting to buy a car on my 1st test drive. But I also did a TON of research. I watched online to see inventory come and go over the months until I thought I'd found the right one. So when I went to go buy my dream car I was surprised just how painless and easy it was to make such a major life decision with the staff at Austin Infiniti. They answered all of my many questions, and made things easy to understand. Because of that, I'll always feel good having my Infiniti serviced up the road at this location. Great people! More
Great service Chris was very accommodating and professional highly recommend him as well as the other folks you have working there. Work was done very quickly and p Chris was very accommodating and professional highly recommend him as well as the other folks you have working there. Work was done very quickly and professionally. More