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Austin INFINITI
Austin, TX
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 27, 2019
Chris Hamm is great! Getting my oil change and regular maintenance on my car with achris is like visiting family. He always gets me in and out and does it with smile. Getting my oil change and regular maintenance on my car with achris is like visiting family. He always gets me in and out and does it with smile. More
by Scogginsj
Employees Worked With
Chris Hamm
July 19, 2019
They found the problem and fixed it quickly I had a sun roof leak. The service agent diagnosed the problem accurately and took the car in right away. I received an estimate that same day and h I had a sun roof leak. The service agent diagnosed the problem accurately and took the car in right away. I received an estimate that same day and he advised me correctly that insurance would pay for it. He also offered up a loaner car without me asking. Bobby did a great job! More
by kshalabi
Employees Worked With
Bobby Davis
July 18, 2019
Making a dreaded chore as simple as can be! I hate making that awful hour long trip to the dealership to change oil. The pick up and drop off service is a life changer! I hate making that awful hour long trip to the dealership to change oil. The pick up and drop off service is a life changer! More
by Infiniticm
Employees Worked With
Dave Henricks
July 12, 2019
"Great Service, great service advisor " Awesome Experience Bobby Davis always have a smile on his face and he always exceeds my expectations. I trust him because when you can go to get your Awesome Experience Bobby Davis always have a smile on his face and he always exceeds my expectations. I trust him because when you can go to get your vehicle service and can trust your service advisor that says a lot and mean a lot. Great service. More
by GoodHelp
Employees Worked With
Bobby Davis, Dave Henricks
July 11, 2019
always exceeds my expectations This service center is the best in Austin. I have dealt with several different service centers including the Lexus and Cadillac service centers over t This service center is the best in Austin. I have dealt with several different service centers including the Lexus and Cadillac service centers over the last several years and I can affirm that Austin Infiniti is the best. In my experience your employee Bobby Davis is responsible for my very positive feelings more than anyone else. He always makes sure I am satisfied before returning my car to me. More
by Clemmons
Employees Worked With
Mark Bailey, Bobby Davis
July 06, 2019
Effortless It was easiest most comfortable buying experience. I appreciated that my time was respected and it was very quick. I can’t recall any one other than D It was easiest most comfortable buying experience. I appreciated that my time was respected and it was very quick. I can’t recall any one other than Danny .. he walked me thru the entire process . All Austin Infiniti employees I encountered .. ever from service to sales have been 100% professional and knowledgeable. This is why this is my second Infiniti purchase. Thank you for all you do. More
by KLarnold
Employees Worked With
Danny Elalouf
July 03, 2019
Good Experience Very good experience as always. Work was done quickly. Staff was friendly and helpful and accommodating. Nice facilities. Nick the service guy is alwa Very good experience as always. Work was done quickly. Staff was friendly and helpful and accommodating. Nice facilities. Nick the service guy is always terrific. More
by Jbell
Employees Worked With
Nicholas Lefebvre
June 14, 2019
Air Conditioner Repair Dealer (Bobby Davis) went “above and beyond” to get the repair covered by warranty. Quick service. Highly professional. This is why we buy Infiniti Dealer (Bobby Davis) went “above and beyond” to get the repair covered by warranty. Quick service. Highly professional. This is why we buy Infiniti’s from Austin Infiniti. More
by Rcb
Employees Worked With
Bobby Davis
May 30, 2019
needed a new starter Starter wasn't working. Fast and great service. Loaner car available, which was nice. Only gripe is that I wish you had more loaners and service ti Starter wasn't working. Fast and great service. Loaner car available, which was nice. Only gripe is that I wish you had more loaners and service times available. My husband drives a Lexus and they ALWAYS have loaners available even for oil changes. More
by mmreeves
Employees Worked With
Chris Hamm
May 30, 2019
Professional and courteous service Dave is professional and courteous which made him very easy to work with. There was some moonroof noise concern and he sent the tech with me on a driv Dave is professional and courteous which made him very easy to work with. There was some moonroof noise concern and he sent the tech with me on a drive to make sure we captured the problem. From there, he captured all my information and make sure I know how to reach him if there are any questions via email, phone, and/or text. The loaner car was pulled up ready to go when I was done. Thank you for making my service stop a smooth one and helped me fix the noise issue. More
by RK
Employees Worked With
Dave Henricks
