Austin INFINITI

Despite the fact that a loaner was not available as promised, Bobby got my service done in an hour while I waited so I could make my appointments later in the day ! promised, Bobby got my service done in an hour while I waited so I could make my appointments later in the day ! More

scheduled service Nick is always extremely helpful with advice and the right level of service on my 2008 vehicle. I bought this vehicle from Austin Infiniti brand new Nick is always extremely helpful with advice and the right level of service on my 2008 vehicle. I bought this vehicle from Austin Infiniti brand new and they keep it humming like a dream. More

Great experience I drove 200 miles to buy a car at Austin Infinity. Jon Simmons and Jeff Schneider were very pleasant to deal with and there were no surprises. Luis Ve I drove 200 miles to buy a car at Austin Infinity. Jon Simmons and Jeff Schneider were very pleasant to deal with and there were no surprises. Luis Versalles in finance was very organized and friendly.. Took about an hour to test drive and sign the papers and we were back on the road. By far the best experience I've had buying a used car. More

Great Service Got right in and out when they said it would be done. Everyone was very friendly and helpful. Told me what need to be done but didn't pressure me. Th Got right in and out when they said it would be done. Everyone was very friendly and helpful. Told me what need to be done but didn't pressure me. Thank for a great job. More

Great Service Great service as usual. Dave was out this week so Nick helped us out and it was easy and painless. No complaints here. Thanks Nick. Great service as usual. Dave was out this week so Nick helped us out and it was easy and painless. No complaints here. Thanks Nick. More

Great Service! I was getting ready to go out of town when I had a problem with my gas cap opening up when I went to get gas. I took my Infinity QX50 to Austin Infini I was getting ready to go out of town when I had a problem with my gas cap opening up when I went to get gas. I took my Infinity QX50 to Austin Infinity the next morning and Dave Hendricks took me in with no appointment and for my car fixed in time to get to my destination as planned. Thanks Dave, you're the Best! More

Waiting area I miss the cookies in the waiting area. The pastries are too heavy in the afternoon. Thank you for great customer service, Monte. You are the best. I miss the cookies in the waiting area. The pastries are too heavy in the afternoon. Thank you for great customer service, Monte. You are the best. More

20,000 mile service. From the initial call to make the appointment, the communications and responsiveness was great. I got a call the night before the service to let me From the initial call to make the appointment, the communications and responsiveness was great. I got a call the night before the service to let me know no loaners were available and give me the option of rescheduling. I chose to go in and the care I got form Chris was superb. Good communication - and I liked the video form the tech. Since it was my first time there - the only negative is the confusing signage to direct me to the service check-in. Right off Burnet Road it sends you through the garage and into the back of the check in and in a lane parallel to the normal check in. More

Service Customer service friendliness respectful and knowledgeable staff. The work is always completed timely. They always give you a report reviews the repor Customer service friendliness respectful and knowledgeable staff. The work is always completed timely. They always give you a report reviews the report and provide estimates for any additional issues found and get your approval. More