Austin INFINITI
Austin, TX
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Bobby Davis is the excellence of execution. It is so awesome to have an incredible team working on my vehicle from start to finish they exceeded every expectation at every turn. Technician was It is so awesome to have an incredible team working on my vehicle from start to finish they exceeded every expectation at every turn. Technician was so complete in explanation of every detail of what he was doing with my vehicle. Service advisor Bobby Davis should be a corporate trainer somewhere on how to exceed expectations of the customer.. More
My service contact was wonderful and had everything ready for me when I mismanaged my time and forgot an appointment. Fabulous! I’m so happy we get to go there! for me when I mismanaged my time and forgot an appointment. Fabulous! I’m so happy we get to go there! More
Very Happy with staff and service Very happy with staff and service.Very happy with staff and service.Very happy with staff and service.Very happy with staff and service. Ha Very happy with staff and service.Very happy with staff and service.Very happy with staff and service.Very happy with staff and service. Ha More
My Q60 Coupe Iridium Blue Chris Corn has been wonderful to me since the day I walked into Infiniti and as a salesperson myself, I can tell you that he's AWESOME! I absolutely Chris Corn has been wonderful to me since the day I walked into Infiniti and as a salesperson myself, I can tell you that he's AWESOME! I absolutely love my 2017 Q60 Coupe Iridium Blue that after my lease was up, I decided to purchase my Infiniti. Thanks Chris for taking such great care of me....so happy you're back...I missed you while you were away! Sincerely, Lisa More
Excellent service I was pulling out of my driveway when the tire warning light came on and I saw that one of my tires was 6 psi lower than the other three. I knew that I was pulling out of my driveway when the tire warning light came on and I saw that one of my tires was 6 psi lower than the other three. I knew that wasn't good, so I went straight to the dealership knowing that I did not have an appointment, but hoping they could get me in. My service adviser, Latoya, was able to get me in quickly. Turns out, there was a nail in my tire. They also fixed a recall while I was there. I had purchased the tire protection plan when I leased my car, so there was no charge for my repairs as everything was covered under the protection plan and warranty. I enjoyed a nice latte and pastry, and watched ESPN while I waited. I was in and out in under 2 hours, which I thought was great since I did not have a pre-scheduled appointment. Everyone there is so helpful and professional. I highly recommend this dealership and service department. I'm on my 2nd Infiniti and I'm a customer for life. More
Always good service I've always had a good experience with the Austin Infiniti service department. Briana is great and keeps me up to date on the progress of my repair. I've always had a good experience with the Austin Infiniti service department. Briana is great and keeps me up to date on the progress of my repair. More
This dealership has a competent and honest service department that I think is the best in Austin. I’ve had my Infiniti cars serviced here for 23 years. department that I think is the best in Austin. I’ve had my Infiniti cars serviced here for 23 years. More
Oil change and water leak Bobby was very knowledgeable and immediately suggested the leak around door might actually be from a plugged sun roof drain. He was correct. Bobby sta Bobby was very knowledgeable and immediately suggested the leak around door might actually be from a plugged sun roof drain. He was correct. Bobby stayed in touch and worked with me as I dealt with a possible insurance claim. Overall I am very impressed and happy with service at Austin Infiniti, More
Excellent service- They were very attentive to my mechanical needs during the week of Thanksgiving. I had to have my truck towed from Temple to Austin due to grinding noise and I did not want to ris mechanical needs during the week of Thanksgiving. I had to have my truck towed from Temple to Austin due to grinding noise and I did not want to risk further damage. As would any customer I was very concerned about the expense of the service needed. Mr. Monte informed me about an auto repair finance program that would allow me to finance the remaining balance after warranty. Mr. Monte recommended that the front brakes be replaced during this service. Needless to say I am grateful for the service rendered and information provided. I drove away from the Austin dealership with peace of mind. More