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Austin INFINITI
Austin, TX
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
January 13, 2020
Seamless Sales Experience Very smooth sales and check-out experience, standing alone and also in comparison to experiences at other dealerships (many negative). We would certa Very smooth sales and check-out experience, standing alone and also in comparison to experiences at other dealerships (many negative). We would certainly consider purchasing from this dealership again--and driving a few hours to do so. More
by Chris
Employees Worked With
John Fisher, Chris Corn
January 11, 2020
Great experience! Cody was excellent to work with. We bought an older used vehicle and Infiniti actually replaced a torn liner on the inside door, broken taillight, an Cody was excellent to work with. We bought an older used vehicle and Infiniti actually replaced a torn liner on the inside door, broken taillight, and paint work before we took the vehicle. They also include a 3 month warranty on the vehicle at no extra charge. I was very impressed by their service and the friendliness of everyone who works there. We will be back! More
by Linda
Employees Worked With
Ray Jaladoni, Cody Shawver
January 05, 2020
This is the third QX80 I've bought from Troy. The worst part of car buying is the amount of time it takes once you've decided to buy. Not true with Troy and his team at Austin Infiniti! We agree The worst part of car buying is the amount of time it takes once you've decided to buy. Not true with Troy and his team at Austin Infiniti! We agreed on a price and I was driving away in my new vehicle 45 minutes later having had a solid briefing of all the features of my vehicle. I was a No Hassle buying experience! More
by RockyM
Employees Worked With
Troy Johnson, John Fisher, PJ Garcia, Kayla Martin
January 04, 2020
Went in for an oil change . No hassle ...no trying to sell me other things. Nice waiting area ! Texted from tech when they started and finished my car. Excellent service! sell me other things. Nice waiting area ! Texted from tech when they started and finished my car. Excellent service! More
by DebbieG
Employees Worked With
Monte Reger
January 03, 2020
Great service and good attitude....he is willing to help the customer out and get everything worked out ... would def recommend to anyone else whose buying a car the customer out and get everything worked out ... would def recommend to anyone else whose buying a car More
by Honore.clayton
Employees Worked With
Konstantin Allen
January 02, 2020
Very Pleasant Very pleased with the customer service. Three time Infinity owner and have been pleased with the service and experience every time.I would and do reco Very pleased with the customer service. Three time Infinity owner and have been pleased with the service and experience every time.I would and do recommend this dealership to friends and family. More
by dwayne.tatum
Employees Worked With
Dave Henricks, Jon Simmons, Ray Jaladoni
January 01, 2020
We had a great experience! Great people to work with at AI and service! Very happy with the Austin Infiniti team and how they were very attentive. AI and service! Very happy with the Austin Infiniti team and how they were very attentive. More
by Dan
Employees Worked With
Troy Johnson, Monte Reger, Joe Nichols, Luis Versalles
December 30, 2019
Bobby Davis is the excellence of execution. It is so awesome to have an incredible team working on my vehicle from start to finish they exceeded every expectation at every turn. Technician was It is so awesome to have an incredible team working on my vehicle from start to finish they exceeded every expectation at every turn. Technician was so complete in explanation of every detail of what he was doing with my vehicle. Service advisor Bobby Davis should be a corporate trainer somewhere on how to exceed expectations of the customer.. More
by servcenterprez@aol.com
Employees Worked With
technician needs to be acknowledged for excellence, Bobby Davis
December 27, 2019
My service contact was wonderful and had everything ready for me when I mismanaged my time and forgot an appointment. Fabulous! I’m so happy we get to go there! for me when I mismanaged my time and forgot an appointment. Fabulous! I’m so happy we get to go there! More
by Jo
Employees Worked With
Latoya Valdez
