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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

December 30, 2019

Bobby Davis is the excellence of execution. It is so awesome to have an incredible team working on my vehicle from start to finish they exceeded every expectation at every turn. Technician was More

by servcenterprez@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
technician needs to be acknowledged for excellence, Bobby Davis
Dec 30, 2019 -

Austin INFINITI responded

We are so glad to hear you had a superior experience when visiting our shop. It makes us proud to know that Bobby and the Technician left you with an excellent impression with their dedication and knowledge. :) If there's anything we can assist with down the road, we'll be here for you! -The Team at Austin INFINITI

December 27, 2019

My service contact was wonderful and had everything ready for me when I mismanaged my time and forgot an appointment. Fabulous! I’m so happy we get to go there! More

by Jo
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
Dec 30, 2019 -

Austin INFINITI responded

We always aim to exceed expectations. :) Thank you so much for the praise and let us know the next time we can assist. -The Team at Austin INFINITI

December 25, 2019

Very Happy with staff and service Very happy with staff and service.Very happy with staff and service.Very happy with staff and service.Very happy with staff and service. Ha More

by dkylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre, PJ Garcia
December 14, 2019

The place was packed but I was in and out in a matter of a couple of hours. Great service. In addition, everyone is friendly and courteous. More

by Ckaustintx
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Dec 18, 2019 -

Austin INFINITI responded

We're so happy to know that your visit was 5 star worthy. We appreciate the feedback and wish you the very best. -The Team at Austin INFINITI

December 12, 2019

My Q60 Coupe Iridium Blue Chris Corn has been wonderful to me since the day I walked into Infiniti and as a salesperson myself, I can tell you that he's AWESOME! I absolutely More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corn
December 10, 2019

Excellent service I was pulling out of my driveway when the tire warning light came on and I saw that one of my tires was 6 psi lower than the other three. I knew that More

by KATHYPRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
December 05, 2019

Always good service I've always had a good experience with the Austin Infiniti service department. Briana is great and keeps me up to date on the progress of my repair. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Sherrill
Dec 18, 2019 -

Austin INFINITI responded

Larry, online feedback is precious to us and we are thankful you took the time to let us know about your experience! -The Team at Austin INFINITI

December 04, 2019

This dealership has a competent and honest service department that I think is the best in Austin. I’ve had my Infiniti cars serviced here for 23 years. More

by Louis123
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Nicholas Lefebvre, Monte Reger
December 04, 2019

Oil change and water leak Bobby was very knowledgeable and immediately suggested the leak around door might actually be from a plugged sun roof drain. He was correct. Bobby sta More

by monee53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis, Latoya Valdez
November 29, 2019

Excellent service- They were very attentive to my mechanical needs during the week of Thanksgiving. I had to have my truck towed from Temple to Austin due to grinding noise and I did not want to ris More

by Phyllis R.
Recommend Dealer
Yes
Employees Worked With
Monte Reger
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