Austin INFINITI

Thanks to Latoya Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished quickly and everything is working perfectly. Thanks to Latoya and the good quality work of your technicians I'll make Infinity my first choice for service and repair. Thanks. John Leek More

Latoya Valdez did an amazing job making sure I was taken care of and my QX80. She went above and beyond the call of duty by attending me as soon as I arrived to the dealer, having a loaner vehicle ready for care of and my QX80. She went above and beyond the call of duty by attending me as soon as I arrived to the dealer, having a loaner vehicle ready for me to get back to work, and staying in contact with me through the process. She even helped me save some money by checking on my tires. They were purchased from Austin Infinity so I saved the cost on rotations. I left the dealer very pleased and satisfied. More

Another Great Experience For the last 20 years I have depended on Austin Infiniti and my service rep, Monte Reger, to handle all aspects of caring for my multiple Infiniti's t For the last 20 years I have depended on Austin Infiniti and my service rep, Monte Reger, to handle all aspects of caring for my multiple Infiniti's that I've purchased over this span of time. The primary reasons that I've chosen Infiniti is for the comfort and utility of each vehicle. Monte Reger has been a key component in providing all of my vehicles the best of care in an extremely timely, professional and caring manner. Monte always makes me feel like I'm his only customer. He's always accessible and is highly responsive to my calls, texts and emails. The entire crew in the Service Department are exceptional. They help each other's customers out. It's a true Team Effort! I can't say enough wonderful things about every experience I've had at Austin Infiniti. Thanks so much for taking such excellent care of all of my vehicles. More

Seamless Sales Experience Very smooth sales and check-out experience, standing alone and also in comparison to experiences at other dealerships (many negative). We would certa Very smooth sales and check-out experience, standing alone and also in comparison to experiences at other dealerships (many negative). We would certainly consider purchasing from this dealership again--and driving a few hours to do so. More

Great experience! Cody was excellent to work with. We bought an older used vehicle and Infiniti actually replaced a torn liner on the inside door, broken taillight, an Cody was excellent to work with. We bought an older used vehicle and Infiniti actually replaced a torn liner on the inside door, broken taillight, and paint work before we took the vehicle. They also include a 3 month warranty on the vehicle at no extra charge. I was very impressed by their service and the friendliness of everyone who works there. We will be back! More