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Austin INFINITI
Austin, TX
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
March 01, 2020
Bobby is awesome at explaining what we should be expecting to see. He is really knowledgeable and understanding. He makes it so easy to do business there. expecting to see. He is really knowledgeable and understanding. He makes it so easy to do business there. More
by J. Chapa
Employees Worked With
Bobby Davis
February 16, 2020
I’ve been very pleased with the service at Austin Infinity. The service work is excellent and they make the wait enjoyable with a great waiting area and lots of free food and drinks! Infinity. The service work is excellent and they make the wait enjoyable with a great waiting area and lots of free food and drinks! More
by AndyH
Employees Worked With
Bobby Davis
February 12, 2020
Great Service Always get outstanding service . Dave Hendricks is always great to take care of and explain the issue. Alerts me to future maintenance which I appr Always get outstanding service . Dave Hendricks is always great to take care of and explain the issue. Alerts me to future maintenance which I appreciate. More
by gdhazelton
Employees Worked With
Dave Henricks, Rebecca Kish
February 02, 2020
Jon & Jeff were excellent! I have never had such a smooth and simple car buying experience!! Thank you guys SO MUCH!! I am beyond satisfied & happy!! and simple car buying experience!! Thank you guys SO MUCH!! I am beyond satisfied & happy!! More
by gdeshae@hotmail.com
Employees Worked With
Jeff Schneider, Jon Simmons
January 31, 2020
Great service! Went in for an oil change and to get a new car battery installed. Didn't take long while I waited in the comfortable lounge. Went in for an oil change and to get a new car battery installed. Didn't take long while I waited in the comfortable lounge. More
by myredmc
Employees Worked With
Monte Reger
January 25, 2020
Thanks to Latoya Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished quickly and everything is working perfectly. Thanks to Latoya and the good quality work of your technicians I'll make Infinity my first choice for service and repair. Thanks. John Leek More
by jwlswrangler
Employees Worked With
Chris Corn recently worked with us purchasing a QX50. So I wanted to include him now., Chris Corn, Latoya Valdez
January 25, 2020
Bree is amazing!!! Fast and efficient and does it with a smile the entire time.. thanks Bree I love this service department it’s one of the main reasons I own an Infiniti smile the entire time.. thanks Bree I love this service department it’s one of the main reasons I own an Infiniti More
by Chrisdugas
Employees Worked With
Breanna
January 25, 2020
Excellent customer service Monte Reger is terrific to work with as he goes above and beyond customer service. He even had my new license plates attached to the car. Thank you, Monte Reger is terrific to work with as he goes above and beyond customer service. He even had my new license plates attached to the car. Thank you, Monte. More
by kathleenwebstertx
Employees Worked With
Monte Reger
January 24, 2020
Latoya Valdez did an amazing job making sure I was taken care of and my QX80. She went above and beyond the call of duty by attending me as soon as I arrived to the dealer, having a loaner vehicle ready for care of and my QX80. She went above and beyond the call of duty by attending me as soon as I arrived to the dealer, having a loaner vehicle ready for me to get back to work, and staying in contact with me through the process. She even helped me save some money by checking on my tires. They were purchased from Austin Infinity so I saved the cost on rotations. I left the dealer very pleased and satisfied. More
by garza
Employees Worked With
Latoya Valdez
January 24, 2020
Another Great Experience For the last 20 years I have depended on Austin Infiniti and my service rep, Monte Reger, to handle all aspects of caring for my multiple Infiniti's t For the last 20 years I have depended on Austin Infiniti and my service rep, Monte Reger, to handle all aspects of caring for my multiple Infiniti's that I've purchased over this span of time. The primary reasons that I've chosen Infiniti is for the comfort and utility of each vehicle. Monte Reger has been a key component in providing all of my vehicles the best of care in an extremely timely, professional and caring manner. Monte always makes me feel like I'm his only customer. He's always accessible and is highly responsive to my calls, texts and emails. The entire crew in the Service Department are exceptional. They help each other's customers out. It's a true Team Effort! I can't say enough wonderful things about every experience I've had at Austin Infiniti. Thanks so much for taking such excellent care of all of my vehicles. More
by MaineGuy
Employees Worked With
Monte Reger
