
Austin INFINITI
Austin, TX
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I always receive excellent service at Austin Infiniti...My service advisor Nick always goes above and beyond for his customers! Tank you again for continued EXCELLENCE!!! Infiniti...My service advisor Nick always goes above and beyond for his customers! Tank you again for continued EXCELLENCE!!! More
Great experience. I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis provided me fantastic customer service, explained everything, and answered all my questions. While I waited, a rock chip to my windshield was repaired. My recall issue was completed in a relatively short period of time and I was on my way. I will recommend Bobby Davis and Infiniti of Austin. More
2019 QX 80 Infiniti Salesman Maurice Darcy was very helpful and provided excellent service and trade in value was fair. The dealership provided a refreshments bar for cu Salesman Maurice Darcy was very helpful and provided excellent service and trade in value was fair. The dealership provided a refreshments bar for customers and a comfortable waiting room. More
Great Service I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering ad I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering advice and she has a super positive attitude, too! More
Great experience from start2finish! All questions asked professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!! professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!! More
service rocks Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have to wait in a waiting room! More
Service is top notch, and they gave my husband and iced coffee at his visit. Now he will never complain when I ask him to take my vehicle for an oil change. coffee at his visit. Now he will never complain when I ask him to take my vehicle for an oil change. More
Oil change Great customer waiting area. Communication was timely when vehicle service was completed. Friendly as always. Performed inspection informing me of any Great customer waiting area. Communication was timely when vehicle service was completed. Friendly as always. Performed inspection informing me of any issues and sent a text More
Great Experience Again! We bought our first Infiniti 7 months ago and the sales/purchase/service experience with Austin Infiniti has been so great, we knew where we wanted to We bought our first Infiniti 7 months ago and the sales/purchase/service experience with Austin Infiniti has been so great, we knew where we wanted to get our next vehicle - and just bought our second Infiniti from Austin Infiniti. We've received patient, personalized, and friendly service all the way through- from making sure we were happy with our decision on which vehicle to buy on day 1 to their continued dedication to make sure we feel like valued clients when we've had questions and received service. This is truly appreciated, especially as we've purchased pre-owned vehicles from them. An added bonus - the dealership is very nicely maintained and is a very comfortable place to be if needing to wait for an oil change etc. The pairing of Austin Infiniti along with the quality and enjoyment of driving both our Infiniti QX80 and QX56 just can't be beat! Thanks again! More
Great experience with purchasing a CPO car. The dealership is very clean, employees professional, and customer service area is nice. I would purchase another vehicle from this dealership. Good s The dealership is very clean, employees professional, and customer service area is nice. I would purchase another vehicle from this dealership. Good selection of cars on the lot too. More