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Austin INFINITI
Austin, TX
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 808 reviews
March 04, 2020
Great Experience Again! We bought our first Infiniti 7 months ago and the sales/purchase/service experience with Austin Infiniti has been so great, we knew where we wanted to We bought our first Infiniti 7 months ago and the sales/purchase/service experience with Austin Infiniti has been so great, we knew where we wanted to get our next vehicle - and just bought our second Infiniti from Austin Infiniti. We've received patient, personalized, and friendly service all the way through- from making sure we were happy with our decision on which vehicle to buy on day 1 to their continued dedication to make sure we feel like valued clients when we've had questions and received service. This is truly appreciated, especially as we've purchased pre-owned vehicles from them. An added bonus - the dealership is very nicely maintained and is a very comfortable place to be if needing to wait for an oil change etc. The pairing of Austin Infiniti along with the quality and enjoyment of driving both our Infiniti QX80 and QX56 just can't be beat! Thanks again! More
by Shelly
Employees Worked With
Gilbert Garcia, PJ Garcia, Ray Jaladoni
March 03, 2020
Great experience with purchasing a CPO car. The dealership is very clean, employees professional, and customer service area is nice. I would purchase another vehicle from this dealership. Good s The dealership is very clean, employees professional, and customer service area is nice. I would purchase another vehicle from this dealership. Good selection of cars on the lot too. More
by DOUG
Employees Worked With
Luis Versalles, Konstantin Allen
March 01, 2020
Bobby is awesome at explaining what we should be expecting to see. He is really knowledgeable and understanding. He makes it so easy to do business there. expecting to see. He is really knowledgeable and understanding. He makes it so easy to do business there. More
by J. Chapa
Employees Worked With
Bobby Davis
February 16, 2020
I’ve been very pleased with the service at Austin Infinity. The service work is excellent and they make the wait enjoyable with a great waiting area and lots of free food and drinks! Infinity. The service work is excellent and they make the wait enjoyable with a great waiting area and lots of free food and drinks! More
by AndyH
Employees Worked With
Bobby Davis
February 12, 2020
Great Service Always get outstanding service . Dave Hendricks is always great to take care of and explain the issue. Alerts me to future maintenance which I appr Always get outstanding service . Dave Hendricks is always great to take care of and explain the issue. Alerts me to future maintenance which I appreciate. More
by gdhazelton
Employees Worked With
Dave Henricks, Rebecca Kish
February 02, 2020
Jon & Jeff were excellent! I have never had such a smooth and simple car buying experience!! Thank you guys SO MUCH!! I am beyond satisfied & happy!! and simple car buying experience!! Thank you guys SO MUCH!! I am beyond satisfied & happy!! More
by gdeshae@hotmail.com
Employees Worked With
Jeff Schneider, Jon Simmons
January 31, 2020
Great service! Went in for an oil change and to get a new car battery installed. Didn't take long while I waited in the comfortable lounge. Went in for an oil change and to get a new car battery installed. Didn't take long while I waited in the comfortable lounge. More
by myredmc
Employees Worked With
Monte Reger
January 25, 2020
Excellent customer service Monte Reger is terrific to work with as he goes above and beyond customer service. He even had my new license plates attached to the car. Thank you, Monte Reger is terrific to work with as he goes above and beyond customer service. He even had my new license plates attached to the car. Thank you, Monte. More
by kathleenwebstertx
Employees Worked With
Monte Reger
January 25, 2020
Bree is amazing!!! Fast and efficient and does it with a smile the entire time.. thanks Bree I love this service department it’s one of the main reasons I own an Infiniti smile the entire time.. thanks Bree I love this service department it’s one of the main reasons I own an Infiniti More
by Chrisdugas
Employees Worked With
Breanna
January 25, 2020
Thanks to Latoya Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished Everything took place as promised. No surprises. I was kept up to date and informed all along the way. Latoya ensured that the work was accomplished quickly and everything is working perfectly. Thanks to Latoya and the good quality work of your technicians I'll make Infinity my first choice for service and repair. Thanks. John Leek More
by jwlswrangler
Employees Worked With
Chris Corn recently worked with us purchasing a QX50. So I wanted to include him now., Chris Corn, Latoya Valdez
