Austin INFINITI

Great service! Latoya knew exactly what I wanted and got it done right away. Love how they send an inspection video and can pay online using a link. Perfect with this COVID times. Their café was also great! it done right away. Love how they send an inspection video and can pay online using a link. Perfect with this COVID times. Their café was also great! Got myself a mocha frappuchino. More

Dave Hendricks is our service rep. He always takes care of us! He is very knowledgeable and we’re usually in and out in the same day. He’s a pleasure to work with. of us! He is very knowledgeable and we’re usually in and out in the same day. He’s a pleasure to work with. More

It was Awesome! The best customer service i have ever had at a Dealership. Briana really knows her stuff! They really do go above and Beyond. Thank you! The best customer service i have ever had at a Dealership. Briana really knows her stuff! They really do go above and Beyond. Thank you! More

Customer service was awesome!!! Satisfying the needs of the client in all aspects. One negative point is that the customers glove box is not part of the multi-checkpoints. the client in all aspects. One negative point is that the customers glove box is not part of the multi-checkpoints. More

Bobby is the best! Bobby consistently gives me EXCELLENT customer service. My schedule with two little ones and a husband that is away for work quite a bit isn't always Bobby consistently gives me EXCELLENT customer service. My schedule with two little ones and a husband that is away for work quite a bit isn't always textbook and Bobby goes above and beyond to accommodate me. Even if I don't get the answers I prefer with repairs, Bobby's delivery gets me out the door with a good feeling. I'm confident I'm in good hands and that's a lot to say in the car business! More

Outstanding Customer Service I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their servi I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their service is exceptional. More

GREAT Service The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time! The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time! More

Great Experience Scheduled appointment with Allan D. to go over option for my QX70S end of Lease. I was really leaning towards turning the QX70S from a Lease to a pur Scheduled appointment with Allan D. to go over option for my QX70S end of Lease. I was really leaning towards turning the QX70S from a Lease to a purchase. Main reasoning was the 3.7ltr. engine in the QX70S (Never had 1 issue, Torque and HP was very good. Allan was very knowledgeable on the 3.0LTT engine and eased my initial concerns. The test drive with the Q60S Red Sport sealed my decision. Time will tell if the 3.0LTT is as reliable as the 3.7ltr., but I'm having funny driving the 2019 Q60S Red Sport 400. Also, my experience with Ray J. in Finance was the best experience I have ever had when purchasing a vehicle. I appreciate the time and effort from the whole Austin Infiniti Team. More

The whole buying process was very through and easy. Every person made the experience great. This is our second purchase from Austin Infinity and we recommend them for your next vehicle purchase. person made the experience great. This is our second purchase from Austin Infinity and we recommend them for your next vehicle purchase. More