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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

April 15, 2020

Great Experience Scheduled appointment with Allan D. to go over option for my QX70S end of Lease. I was really leaning towards turning the QX70S from a Lease to a pur More

by Julius A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan DeHoff, Rebecca Kish, Ana Angel, Ray Jaladoni
Apr 17, 2020 -

Austin INFINITI responded

Congratulations on scoring the perfect new set of wheels, Julius! We are so happy to know that our staff did a great job in making it a smooth and enjoyable experience for you. Thanks so much for sharing and happy cruising. :) -The Team at Austin INFINITI

April 15, 2020

The whole buying process was very through and easy. Every person made the experience great. This is our second purchase from Austin Infinity and we recommend them for your next vehicle purchase. More

by Acrais
Recommend Dealer
Yes
Employees Worked With
Brent Baker, Mike Marsalis, Luis Versalles, Konstantin Allen, Kayla Martin
Apr 17, 2020 -

Austin INFINITI responded

Thanks so much! Our common goal is to constantly deliver a 5-star customer experience. :) Thanks a million for your support and congratulations! -The Team at Austin INFINITI

March 31, 2020

I always receive excellent service at Austin Infiniti...My service advisor Nick always goes above and beyond for his customers! Tank you again for continued EXCELLENCE!!! More

by Erin C.
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Apr 01, 2020 -

Austin INFINITI responded

Erin, we're committed to delivering the best and we can't thank you enough for taking notice! We wish you all the best and look forward to the next opportunity to assist. -The Team at Austin INFINITI

March 30, 2020

Great experience. I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis More

by Mr. X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Mar 31, 2020 -

Austin INFINITI responded

Thank you so much for taking a few minutes to share this with us. Delivering a seamless and enjoyable experience is what we're all about. We appreciate the kind words and look forward to the next opportunity to serve you. -The Team at Austin INFINITI

March 22, 2020

2019 QX 80 Infiniti Salesman Maurice Darcy was very helpful and provided excellent service and trade in value was fair. The dealership provided a refreshments bar for cu More

by evelyndiamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Dancy
Mar 23, 2020 -

Austin INFINITI responded

Evelyn, we appreciate you sharing! It's our goal to make the experience as relaxing and inviting as possible. -The Team at Austin INFINITI

March 16, 2020

Great Service I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering ad More

by Linda H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana
Mar 17, 2020 -

Austin INFINITI responded

We appreciate you sharing your experience, Linda! Our staff aims to deliver excellence, convenience, and premium amenities because our guests deserve the very best. :) -The Team at Austin INFINITI

March 08, 2020

Great experience from start2finish! All questions asked professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!! More

by OlSkol
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
Mar 09, 2020 -

Austin INFINITI responded

Thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect and appreciate you sharing. See you next time! -The Team at Austin INFINITI

March 07, 2020

service rocks Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have More

by karla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Mar 09, 2020 -

Austin INFINITI responded

We're so happy that we left you with an excellent impression. Incredible staff members like Bobby are apart of what makes our location unique and special. :) Thanks for the praise and take care! -The Team at Austin INFINITI

March 07, 2020

Service is top notch, and they gave my husband and iced coffee at his visit. Now he will never complain when I ask him to take my vehicle for an oil change. More

by veronicamora22
Recommend Dealer
Yes
Employees Worked With
Dave Henricks, John Fisher, Chris Corn
Mar 09, 2020 -

Austin INFINITI responded

Sounds like a win-win situation, Veronica. ;) Thanks so much for the review and we'll see you (or your husband) next time! -The Team at Austin INFINITI

March 06, 2020

Oil change Great customer waiting area. Communication was timely when vehicle service was completed. Friendly as always. Performed inspection informing me of any More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Mar 06, 2020 -

Austin INFINITI responded

We want to thank you for the kind words, Gary! It's our mission to provide a top-notch experience. -The Team at Austin INFINITI

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