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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

May 26, 2020

AMAZING! Raymond and Allan did such an amazing job! Great people and great attitude. They helped me and my fiancé finance a car... even though we had a low cre More

by Ayline & Marcos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Dehoff, Ray Jaladoni
May 23, 2020

My mom and I both bought a car from Daniel a few days ago and he was fantastic. We both are super happy with our experience and our purchase! Easy and efficient! Will definitely be buying all my cars here! D More

by MeganSmith
Recommend Dealer
Yes
Employees Worked With
Danny Elalouf
May 26, 2020 -

Austin INFINITI responded

We've always wanted to have our staff make lasting impressions with our customers. Knowing that our team is on the ball makes us proud! Thanks so much to you and your mom, Megan. -The Team at Austin INFINITI

May 22, 2020

Great service! Latoya knew exactly what I wanted and got it done right away. Love how they send an inspection video and can pay online using a link. Perfect with this COVID times. Their café was also great! More

by Nik
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
May 26, 2020 -

Austin INFINITI responded

Nik, thanks for choosing us! Providing a seamless and safe experience is a top priority and we appreciate you taking notice. See you next time and take care. -The Team at Austin INFINITI

May 17, 2020

Dave Hendricks is our service rep. He always takes care of us! He is very knowledgeable and we’re usually in and out in the same day. He’s a pleasure to work with. More

by sandra
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
May 20, 2020 -

Austin INFINITI responded

Sandra, you are too kind. :) Thank you for the compliments and take care. -The Team at Austin INFINITI

May 15, 2020

Very well done! Personal individual care was taken for not only me...but everyone else in the waiting room with me. Very genuine care from Monte and the whole team. More

by ginnypalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
May 10, 2020

It was Awesome! The best customer service i have ever had at a Dealership. Briana really knows her stuff! They really do go above and Beyond. Thank you! More

by Dylan Talbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Sherrill
May 15, 2020 -

Austin INFINITI responded

Dylan, we're happy to know that we left a great impression! Thanks so much for the kind words and take care. -The Team at Austin INFINITI

May 02, 2020

Customer service was awesome!!! Satisfying the needs of the client in all aspects. One negative point is that the customers glove box is not part of the multi-checkpoints. More

by Slick
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 04, 2020 -

Austin INFINITI responded

Our customers are our number one priority and we appreciate the praise! Thank you for the feedback and we look forward to serving you again next time. -The Team at Austin INFINITI

April 28, 2020

Bobby is the best! Bobby consistently gives me EXCELLENT customer service. My schedule with two little ones and a husband that is away for work quite a bit isn't always More

by Loren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
May 01, 2020 -

Austin INFINITI responded

Loren, our customers mean the world to us and we're proud to deliver a one-of-a-kind experience. :) Thank you so much for the compliments and be sure to let us know the next time we can assist. -The Team at Austin INFINITI

April 20, 2020

Outstanding Customer Service I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their servi More

by netalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey, Latoya Valdez
Apr 20, 2020 -

Austin INFINITI responded

Congratulations on the vehicle! We are so happy to hear that we could provide a first-class experience and sincerely appreciate you sharing. Thank you! --The Team at Austin INFINITI

April 15, 2020

GREAT Service The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time! More

by christopher corn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latoya Valdez
Apr 17, 2020 -

Austin INFINITI responded

We couldn't have said it better ourselves. :) It's always our mission to deliver a first-class experience and we can't thank you enough for your support. -The Team at Austin INFINITI

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