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Austin INFINITI

Austin, TX

4.7
808 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 808 reviews

September 15, 2021

Love the friendly knowledgeable people, the waiting area environment, the clean restrooms, coffee and snacks More

by afoh2v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
September 04, 2021

STELLAR first impression! I went for my first service on my QX50. Dave and Bob (Service Tech) did an awesome job. I'll definitely be back! More

by Father used to own a service station
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
September 02, 2021

An excellent dealer. We returned to purchase a new car because of the service department. As good of a car buying experience as one can expect. More

by Eric
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Woodbury
August 01, 2021

Excellent work done on my vehicle. Will be back soon for more service in the future. Would highly recommend going there for any type of work done if needed More

by jp
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
June 29, 2021

Rude technician con artist avoid Austin Infiniti don't waste your time and money More

by mjr_maihem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Henricks
Jun 30, 2021 -

Austin INFINITI responded

Joey, we're disappointed to know this is your impression of us. First and foremost, we highly discourage anyone from doing their own repairs without the necessary qualifications because it can cause serious damage to the vehicle. We have an incredible service team that is known for going above and beyond for each of their clients, and we worked tirelessly to bring your G35 back to a functional state. Despite this, it's clear our efforts are not appreciated. That being said, we hope you are able to find a service facility that best suits your needs. Take care. - The Team at Austin INFINITI

June 23, 2021

Joe Nichols(sales person), the general manager, Luis in the finance department, John, and everyone were awesome! We had a great car buying experience! Thank you! More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy, Joe Nichols, John Fisher, Luis Versalles
June 15, 2021

Always have a great experience with this dealership. Everyone there is always very friendly and approachable. The show room is always clean and very attractive. More

by ljackson37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Woodbury
May 28, 2021

Jon Simmons was very prompt and attentive to my service needs. He made sure my vehicle cleaned and shined up as well. Go see Jon! More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Simmons
May 27, 2021

Great Staff, was able to get me what I wanted and stay in budget. Awesome experience as always. Thank you Sam Brewer and Chris Corn More

by sslaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Brewer, Dave Henricks, Chris Corn
May 09, 2021

Doin' real good, but don't have free beer..... top notch otherwise.... 25 word minimum ??..... NOTE: this software won't let me to submit until 25 word minimum.... entered.... WHY IS THAT ??? Softwa More

by wendallandroseann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everybody.... got free coffee from ????
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