Austin Ford Chrysler - Service Center

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. Have bought vehicles from here in the past and always have been very satisfied. More

The whole team at Austin Ford is great. Very fortunate to have them as a local dealer. Very fortunate to have them as a local dealer. More

Excellent service all around during my visit. I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking ol I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking old parts off, but the dealership was very kind in loaning me a courtesy vehicle. I was back in my truck by the end of the day. Very happy with my entire service. More

Helpful people who respond to problems or situations in a positive way. Excellent work on my car positive way. Excellent work on my car More

I love the valet service! Thanks so much for being so convenient and picking up my car! Thanks so much for being so convenient and picking up my car! More

My car went in at 9:15 am for an oil change and tire rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm as they had to update a few sensors. When I called a little after 3pm (which is when I go an email that it was in its way back), they said it should be there within 10 minutes. Almost an hour later and multiple phone calls, I got my vehicle back. Also, with the ‘Wagoneer experience’ the vehicle is supposed to be wash and vacuumed. There was still a lot of debris on the floor despite being vacuumed. Not very satisfied this time around for service! More

Quick and efficient, staff is always friendly. Had one little hiccup when I got there for my oil change they did not have me down for my appointment, said somebody must have forgot to save it in t Had one little hiccup when I got there for my oil change they did not have me down for my appointment, said somebody must have forgot to save it in the computer when they made my appointment, but they said they would make sure my car would be able to get in either way, and it did. More

Pleased with the repairs and the communication. Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience overall. More

Very pleased with my service. Everyone was polite and it was quick service. The ladies checking me out was great Everyone was polite and it was quick service. The ladies checking me out was great More